Read/Unread icons on every email you've sent!
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Each of us sales reps use Streak to track our emails. We've even encouraged our customer success team to use it as they're engaging actively with our customers to know if they got their intended emails okay. The ability to see if a key prospect has opened my email or not is critical, the ability to be notified at the time they open the email and especially if they open it multiple times is even more insightful.
Pros
- An icon on the subject line of the email notifying whether the sent email has been opened or not
- Real-time notification when the email is opened
- Ability to delay or customize when an email is sent
Cons
- I wish I could customize the feed in my Gmail so that I can either hide or see the statistics for specific contacts instead of it always showing up and taking up valuable screen space.
- I wish I could track attachment downloads and links clicked.
- I wish I could track email forwards and who they sent the email to.
Likelihood to Recommend
Well suited for a sales rep who wants basic visibility into who is opening or not opening emails. Also very well suited for any individual managing relationships with clients/prospects (CSM role, account manager, support, etc.). Streak would not work well for someone wanting deep analytics into email campaigns and templates (prospect marketing, lead generation, customer marketing, etc.).
CC
Corey Calder
Account Executive in Sales at ClientSuccess (Computer Software, 11-50 employees)
Vetted Review
2 years of experience