Stratifyd

Score8.2 out of 10

10 Reviews and Ratings

What is Stratifyd?

Stratifyd enables companies to capture customer sentiment for every interaction and turn it into actionable business intelligence within an executive-level dashboard.

The vendor says companies worldwide use Stratifyd to improve customer experiences, increase customer acquisition and retention, build better products, and drive revenue.

Stratifyd is an AI platform that predicts human intent by analyzing structured and unstructured data from business applications, online marketplaces, social media platforms, databases, and even Excel and CSV files.

Categories & Use Cases

Media

Verified User

Analyst in Product Management (51-200 employees employees)

Use Cases and Deployment Scope

We used it to display dashboards about different Reports in different industries for all Member Firms. To prioritize tasks and actions on a daily, weekly, monthly basis. Optimize different tasks on the fly. Customize process flows by adding and removing actions. Generate different topics. Perform miltiple analysis for the different departments.

Pros

Topic generation
Customizing process flows
Slice & dice data

Cons

User interface
Text analytics
Segmentation setup

Most Important Features

Data slice and dice
Customizing data models
Multiple analysis

Return on Investment

Multiple analysis
Slice & dice of data
Customizing data models

Other Software Used

AwsQuality Salesforce Services, Qualtrics EmployeeXM, Alvaria Quality (formerly Aspect Quality Management)

Looker

Clarabridge (discontinued)