Starship A Bumpy Road to Successful Shipping
Use Cases and Deployment Scope
We use StarShip to handle our hazardous materials shipments. At the time we signed up they were one of the only one that were able to handle hazardous materials shipments. It was able to integrate with Acumatica but needed a lot of setup. We also use it fo rate shopping so customer service can give customers the best rate options.
Pros
- Rate shopping
- Hazmat shipping
- Multi-Carrier support
Cons
- Customer Support
- speed
- system stability
Likelihood to Recommend
The support was not up to standards and they did not handle updates well. They did improve somewhat however it still lacks a sense of individualized attention. There were many issues getting the weights from the scales, so much so that we had to use our ERP system to get the weight and then map it into StarShip.

