TrustRadius: an HG Insights company

StarChapter

Score7 out of 10

2 Reviews and Ratings

What is StarChapter?

StarChapter is an AMS from the company of the same name in Maryland, featuring a configurable website with ecommerce, role based permissions and access, and finally member management with dues tracking and collection, and event registration.

Categories & Use Cases

Love the finished product; wish it were more user friendly

Pros

  • The blast communications are clear and easy to read.
  • Reporting- the reports within StarChapter are very helpful and easy to use.
  • The tools for tracking attendee information are super easy to use.

Cons

  • The admin portion of the system is a bit clunky. It is not very user friendly.
  • It’s not very intuitive.

Return on Investment

  • It helps us to track revenues.
  • It helps us to track attendees’ information.
  • It is a great tool for sending email blasts.

StarChapter has potential

Pros

  • Tracks expiring members
  • Tracks registrations
  • Set-up outgoing communications with members
  • Internal payment processing system for reports

Cons

  • Website's back-end could be more updated with templates that are editable like wordpress
  • Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
  • More customizable fields that could be added to any form

Most Important Features

  • Membership management
  • Email Communications
  • Website

Return on Investment

  • Increased efficiency

Alternatives Considered

WordPress, Constant Contact and Mailchimp

Other Software Used

Adobe InDesign, Constant Contact, DonorPerfect