Stack Overflow for Teams Reviews and Ratings

Rating: 8.3 out of 10

Score

8.3 out of 10

Community insights

TrustRadius Insights for Stack Overflow for Teams are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Stack Overflow for Teams has become an indispensable tool for users, allowing them to complete their work efficiently without the need to switch between multiple applications. This product enables cross-team collaboration and seamless sharing of information. Users have praised the search capability and tagging feature which facilitate quick access to the necessary information. It is highly valued as an internal knowledge base, particularly for frequently asked questions and sales support. Stack Overflow for Teams is widely used by technology workers to find troubleshooting steps and answers in a timely manner.

With its seamless integration with Microsoft Teams and the option of free usage for small teams up to 50 members, Stack Overflow for Teams emerges as a valuable platform for sharing knowledge across departments and ensuring quick and easy references to the tech stack. Furthermore, it caters to a variety of needs within organizations, serving as a primary tool for knowledge management that benefits both experienced and new developers alike. The product fosters forum-like conversations among team members, providing a platform where tips and best practices are shared. Users highly appreciate features such as the upvote function and automatic notifications for subject matter experts.

In addition to these collaborative benefits, Stack Overflow for Teams is also utilized for documentation purposes. It serves as a repository for internal libraries, processes, common issues, and acts as a public Stack Overflow specifically tailored for the internal community. Users have found that it helps resolve problems during onboarding and provides quick solutions to minor issues that may arise. By functioning as a temporary documentation resource, redundant questions are minimized, while important decision points during design and development are recorded.

Overall, Stack Overflow for Teams has proven invaluable in enhancing productivity by streamlining workflows, promoting collaboration, and nurturing knowledge sharing within organizations. Its user-friendly features cater to various use cases while integrating seamlessly into existing systems.

Reviews

10 Reviews

A brilliant knowledge management tool

Rating: 9 out of 10

Incentivized

July 13, 2022

Use Cases and Deployment Scope

Stack Overflow for Teams is used in my organization as a knowledge repository. It saves a lot of time as people can directly go and get their queries resolved by performing a search in Stack Overflow for Teams. The upvote function works great and for questions where answers are not readily available, the automatic notification for subject matter experts is a lifesaver.

Pros

Knowledge Repository.
Upvotes and Highlighting.
Notification System.

Cons

Text Formatting.
Reordering of preferences.
Searching for multiple tags in one query.

Likelihood to Recommend

Stack Overflow for Teams is best suited for organizations that are implementing multiple projects and want to create one central knowledge repository. It is a great tool to ensure that various project implementation knowledge is properly categorized and accessible with ease for future use. This is ideal for medium to large organizations.

Verified User

Manager in Marketing (10,001+ employees)

Vetted Review

1 year of experience

Great for large teams with dispersed knowledge

Rating: 8 out of 10

Incentivized

July 1, 2022

Use Cases and Deployment Scope

We use Stack Overflow for teams as a temporary documentation resource to avoid having to ask the same questions of the other members of the software team. This allows us to keep a record of decision points during the design and development process before things are finalized into documentation.

Pros

Recording.
Collaboration.
Engagement.

Cons

Organizing things can be difficult.
Manage multiple questions and answer tags at once.

Likelihood to Recommend

Great for larger teams with knowledge spread out and more employee turnover.

Verified User

Employee in Engineering (51-200 employees)

Vetted Review

1 year of experience

Collaborating made fun

Rating: 9 out of 10

Incentivized

June 28, 2022

Use Cases and Deployment Scope

Stack Overflow has been really helpful. It has helped the most in collaborating with other team members over product discussions. After using Stack Overflow for Teams, we had a single place where everyone posted their doubts and anyone from the engineering team who has the answer to it could come on the platform and answer the question or doubt. This way the question as well as the answer was transparent and publicly available and not sitting in someone's DM. The biggest relief it served was that now if you face any issue then before directly asking you can search it on Stack Overflow for teams and could find an answer there.

Pros

We can add tags to questions. This helps in filtering similar types of questions. So when our organisation collected more than 200 - 300 questions, we filtered the questions and we could generate a report on what topics most questions are asked. Then the expert on that topic took one session and explained everything to others as well.
Searching questions are pretty easy. We can either search using tags or using keywords. Hence if we got stuck anywhere while developing or brainstorming, we could quickly go to Stack Overflow and search if this question was already asked.
Stack Overflow also shows points for individuals. This way we were able to identify the developer with most points and hence reward them for their contribution.

Cons

Integration with Slack can be done better. As of now for every minute update we get a notification on the Slack channel. There was no way to limit that.
More integrations can be added. For example integrations with ClickUp or JIRA to directly create a task from Stack Overflow.
Points assigning algorithm could be better. If I am answering my own question, I used to get points, which ideally should not be the case.

Likelihood to Recommend

In my opinion, Stack Overflow for Teams is well suited for an organization that is on a hiring spree for the engineering teams. The reason for it is because instead of catering to doubts of new joinees individually, they can be asked to refer to the Stack Overflow and hence will save a lot of time for both new joiners as well as the existing employees.

Verified User

Engineer in Engineering (51-200 employees)

Vetted Review

2 years of experience

Q&A is better than wiki

Rating: 10 out of 10

Incentivized

March 12, 2022

Use Cases and Deployment Scope

We use Stack Overflow for Teams as our main Q&A wiki. We use it to document internal libraries, processes, and common issues. In many cases, we write the questions already with the answer as a form of documentation. Sometimes it is used as the public Stack Overflow to get an answer from our internal community.

Pros

Search for answers
Ask a user/team specific question
Give feedback for contributing a question or answer

Cons

Suggest public answers to private questions
Support for long-form documentation
Lists sometimes act weird

Likelihood to Recommend

It's great for documenting libraries for internal use and describing processes and procedures - as long as it can be formatted as a Q&A. But it can't replace more formal documentation - can use it to complement such docs with specific use cases and edge cases, and references doc in the answers.

Verified User

Engineer in Engineering (51-200 employees)

Vetted Review

2 years of experience

Our surprisingly quick take on Stack Overflow for Teams

Rating: 9 out of 10

Incentivized

March 8, 2022

Use Cases and Deployment Scope

We are sharing the solution to common problems. We are asking common infra questions. We also have questions and answers for the local setup. This helps us resolve problems while onboarding. The knowledge here also helps us find quick solutions to small problems. It is easier to use and find what we are looking for than a wiki. The tags are very useful. The upvotes help us find the most useful posts faster.

Pros

Sharing technical solutions to problems we encounter in our internal development environment.
Sharing best practices we find in external resources.
Discussions on design patterns and conventions we can use in our projects.

Cons

A better code sharing environment would be better.
Better integration with Github so we can easily link to code (with preview) and pull requests.

Likelihood to Recommend

Stack Overflow for Teams has been very helpful for us to find the most useful knowledge about our processes in developing microservices. We could easily find solutions to problems/challenges we encounter while deploying, debugging, or investigating problems in our microservices. It is not suitable for communication purposes. The answers may become stale and the readers may be unaware.

Verified User

Engineer in Engineering (201-500 employees)

Vetted Review

2 years of experience

StackOver Flow for Teams, you're on stop shop for company collaboration.

Rating: 10 out of 10

Incentivized

March 4, 2022

Use Cases and Deployment Scope

Stack Overflow for teams helps me complete my work and not have to leave the product I use most. It allows for cross-team collaboration in an instant. I can see a feed of all the different posts available and respond right in the app I use most. I enjoy this feature and would recommend it highly to other people.

Pros

They do the live feed very well.
Giving medals out for contribution increases collaboration.
See a point system allows for a little friendly competition.

Cons

I would recommend an increased engineering focus on the Microsoft Teams integration.
It would be nice to make more medals.
Easier ways to earn points.

Likelihood to Recommend

When I have a question it is nice to be able to simply ask my team. I don't have to rely on strangers but effectively increase communication with my teammates. This allows for a greater sense of community and for coworker involvement. It makes it easy to answer each other's questions.

Brandon Camerer

Senior User Experience Designer in Information Technology at CloudFit Software (51-200 employees)

Vetted Review

1 year of experience

View profile

Excellent Knowledgebase tool that your Engineers will probably find familiar!

Rating: 9 out of 10

Incentivized

February 25, 2022

Use Cases and Deployment Scope

We use Stack Overflow for Teams as an internal knowledge base, initially for some frequently asked questions in engineering, then we gradually started adding more content that was applicable to sales support/sales engineers. The search capability is excellent, along with the tagging, so it's super easy to get your eyes on the information you need almost instantly! Really helpful.

Pros

Search
User interface
Tagging
Clearly distinguish between question and answer

Cons

Branding
Custom subdomain
SSO

Likelihood to Recommend

For me, if you have an Engineering Team, and you need to build an internal knowledge base, then Stack Overflow for Teams is absolutely invaluable. The chances are the engineers will already be familiar with the UI through the use of Stack Overflow (publicly available).

For a less appropriate use case - I can't really think of any, to be honest. If it's a knowledge base style product you're looking for, then Stack Overflow for Teams would definitely be something you should consider.

Alex Richards

Chief Information Officer & Co-Founder in Information Technology at EvaluAgent® (11-50 employees)

Vetted Review

2 years of experience

View profile

Great knowledge management tool

Rating: 10 out of 10

Incentivized

February 24, 2022

Use Cases and Deployment Scope

We use Stack Overflow for Teams as a primary tool for knowledge management. As any company out there, we have devs more experienced devs and people who are just starting (in terms of our business know-how and in general coding too). So it is important to have a place in which newer devs can search and ask questions and also have this content preserved and searchable.

Pros

Great search tool.
Allow users to direct questions to specific people who they think can help.
Most devs are familiar with the site, so it has a small learning curve.

Cons

I don't like it when I'm searching in the company's private account and the search automatically goes to the public SO search, I would prefer to be asked if I want to search in the public SO.

Likelihood to Recommend

It is great for scenarios in which you want to retrieve knowledge in a QA fashion. Not so good for registering knowledge in a more lengthy way, like posts.

Verified User

Engineer in Information Technology (51-200 employees)

Vetted Review

2 years of experience

Stack Overflow for teams; but really big teams

Rating: 8 out of 10

Incentivized

January 11, 2022

Use Cases and Deployment Scope

We tested Stack overflow for teams to organize our internal documentation. In the end, we noticed it was not the best tool for that job. But, it is great to generate a forum-like conversation among different team members; as well as to keep track of tips, best practices, etc. However, it is not very useful for small teams; for that case is easier to simply discuss these topics in person

Pros

organizes questions and answers in an easy to read way
Allows users to vote or downvote answers
Allows to add comments that are not necessary an answer to the question

Cons

Motivation: the tool works fine but we could not make our team use it on a daily basis
Organization: after several questions have been created it is kind of hard to find the required information quickly

Likelihood to Recommend

it works great when your company needs to create an internal developers community and give them a space where they may discuss several topics. It also works great for an internal FAQ and internal forum. However, it does not work well with small companies; there is simply not enough movement to justify the purchase.

Verified User

Team Lead (1-10 employees)

Vetted Review

1 year of experience

Stack all of your knowledge in one easy to use place

Rating: 10 out of 10

Incentivized

January 10, 2022

Use Cases and Deployment Scope

I use stack overflow to quickly find troubleshooting steps and answers as part of my daily workflow as a technology worker. Its service is free for small teams up to 50, it's searchable and, structured, and integrates flawlessly with Microsoft Teams. Stack Overflow for Teams is best used for sharing knowledge across a department to enable each agent quick and easy references to your tech stack.

Pros

Search
Aggregation
Integration

Cons

Automatic removal of irrelevant articles that are voted down
Offer On-prem solution
Native desktop and mobile app

Likelihood to Recommend

So many uses. But I think Stack Overflows strong suit is helping startups manage knowledge in one place. It's intuitive, very familiar in the tech scene, and is cost-effective. The ability to publish answers directly from Teams or Jira is a Win! Because sometimes, you find the answer on the stack and need to quickly be able to share that info without having to bounce between apps.

Tremaine Wall

Application Support Engineer in Information Technology at Self employed (1-10 employees)

Vetted Review

5 years of experience

View profile

Loading Reviews List....

Collaborating made fun

Rating: 9 out of 10

Incentivized

June 28, 2022

Use Cases and Deployment Scope

Pros

We can add tags to questions. This helps in filtering similar types of questions. So when our organisation collected more than 200 - 300 questions, we filtered the questions and we could generate a report on what topics most questions are asked. Then the expert on that topic took one session and explained everything to others as well.
Searching questions are pretty easy. We can either search using tags or using keywords. Hence if we got stuck anywhere while developing or brainstorming, we could quickly go to Stack Overflow and search if this question was already asked.
Stack Overflow also shows points for individuals. This way we were able to identify the developer with most points and hence reward them for their contribution.

Cons

Integration with Slack can be done better. As of now for every minute update we get a notification on the Slack channel. There was no way to limit that.
More integrations can be added. For example integrations with ClickUp or JIRA to directly create a task from Stack Overflow.
Points assigning algorithm could be better. If I am answering my own question, I used to get points, which ideally should not be the case.

Likelihood to Recommend

Verified User

Engineer in Engineering (51-200 employees)

Vetted Review

2 years of experience