SparkPost (discontinued) Information Reviews & Insights
Score2.8 out of 10
16 Reviews and Ratings
SparkPost (discontinued)
Community insights
TrustRadius Insights for SparkPost (discontinued) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive and Easy to Use: Users find SparkPost intuitive and easy to use, with a clean, simple, and easy-to-navigate user interface. Several users have praised the clarity of instructions and explanations for all features. Some users felt that SparkPost's user-friendly design made it effortless to understand and follow.
Reliable and Scalable: Users appreciate that SparkPost is built on AWS, ensuring reliability and scalability. The well-built API allows for easy integration and distribution of emails. Users value the ability to maintain email templates in source control and send transactional emails using raw data. Many reviewers have stated their satisfaction with SparkPost's reliable performance and seamless scalability.
Convenient Setup: Once set up, there is little to do, making SparkPost convenient for users. Several users find the pricing reasonable, appreciating the generous free plan that offers 100,000 emails per month. The community and customer support provided by SparkPost are highly regarded by users as helpful resources when needed. A significant number of users find the setup process hassle-free, allowing them to focus on other aspects of their business.
Assessment Generator uses SparkPost as an email delivery service. We use SparkPost to deliver end user results after they take an assessment, as well as notifications to assessment authors that their assessment has been taken. SparkPost allows us to send a larger volume of emails than the SMTP server provided by our hosting service.
Pros
Good Documentation
Developer focused
Supports sub-accounts
Good support
Integrates with Laravel out of the box
Cons
When I first implemented SparkPost, I did not take advantage of the sub-account feature, and my account was suspended on New Year's Eve. It took two days until I could speak with a support representative to get my account re-activated. I am now using sub-accounts to alleviate the underlying problem, but I was disappointed that my account was suspended by an automated system with no notice.
Likelihood to Recommend
SparkPost is great for automated sending of transactional emails. It appears to be designed for developers—it does not allow the creation and sending of emails from within the SparkPost user interface. If you're building a software system that needs to send emails, SparkPost is a great choice, but it is not a CRM.