SolarWinds Security Event Manager (SEM) Information Reviews & Insights

Score8 out of 10

119 Reviews and Ratings

Community insights

TrustRadius Insights for SolarWinds Security Event Manager (SEM) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Configuration Process: Many users have expressed their positive experiences with the configuration process of SolarWinds, noting that it is easy and straightforward. This indicates that the product provides a user-friendly interface for making necessary adjustments, making it convenient for users to set up and customize according to their needs.

Excellent Customer Support: Several reviewers have praised the expertise and effectiveness of SolarWinds' customer support team in resolving issues. They have found the assistance provided by the support team to be valuable in addressing any concerns or difficulties they encountered while using the product.

Efficient Log Collection and Normalization: Users appreciate the centralized log collection and normalization feature offered by SolarWinds. This functionality streamlines the monitoring and analysis process by efficiently collecting logs from various sources and normalizing them into a consistent format. This allows for easier management and analysis of log data, saving users time and effort.

SolarWinds Security Event Manager (SEM) Reviews

1 Review

InformationComputer Software1

LEM pulls event data from across our network

Rating: 9 out of 10

Incentivized

March 21, 2017

Use Cases and Deployment Scope

Our IT department uses SolarWinds Log & Event Manager (LEM) to monitor events across our network. LEM consolidates security alerts from our firewalls as well as OS event alerts from servers. Application generated errors are passed on to our development team.

Pros

LEM is able to pull from a variety of different information sources without requiring a lot of configuration changes to get the data flowing.
LEM assists in limiting the amount of data required for the business need without requiring a full dump (ie SNMP from all sources).

Cons

LEM does require tweaking in order to get each data source configured. The event data comes into LEM easily, but the kind of data needs to be identified or custom classifications set up to organize the resulting alerts meaningfully.

Likelihood to Recommend

LEM is valuable for pulling from many sources and consolidating resulting events into reports and alerts. LEM is not well suited to users not used to working with and parsing raw information.

Verified User

Team Lead in Information Technology (Computer Software company, 11-50 employees)

Vetted Review

1 year of experience