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Snagit Professional, Scientific, and Technical Services Reviews & Insights

Score9.3 out of 10

490 Reviews and Ratings

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Community insights

TrustRadius Insights for Snagit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Affordable Pricing: Many users have praised the affordable pricing of the product, stating that it offers great value for the price. Several reviewers have mentioned that they were pleasantly surprised by how budget-friendly the product is while still delivering good quality.

User-Friendly Interface: Numerous customers have commended the user-friendly interface of the product. They appreciate how intuitive and easy it is to navigate through different features and functionalities. Some users have specifically mentioned that even those with limited technical knowledge can easily understand and use the interface without any difficulties.

Reliable Performance: A significant number of reviewers have highlighted the reliable performance of the product. Users have expressed satisfaction with its stability, noting that it consistently delivers consistent results without frequent glitches or errors. Some customers have also mentioned that they rely on this product for their day-to-day tasks due to its dependable performance.

Snagit Reviews

20 Reviews
Professional, Scientific, and Technical ServicesLaw Practice2Accounting1Information Technology & Services9Management Consulting1Marketing & Advertising4Design1Human Resources2

Capture Your Ideas!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

As a technical writer, my tasks usually involve recording short tutorial videos, taking screenshots of user software, and creating simple graphics. Snagit is the go-to tool I use for any media-related work when creating documentation.

I am able to create short 30-second gifs to explain brief scenarios.
I also record long, over 15-minute tutorial videos with audio.
Screenshots are a big part of user documentation, and with Snagit I am able to take shots of various sizes and customize them with arrows, shapes, text, etc to create meaningful images for the user.

Snagit also gives me flexibility when customizing media; I can trim videos, and even modify the custom tools for creating meaningful images. Navigation and control are pretty straightforward, and I enjoy the fact that I can have access to recent screenshots I have taken even if I am yet to save them.

Pros

  • The Snagit editor is a robust but very easy-to-use application.
  • The Snagit capture widget has a very simple interface to record or take shots of screens.
  • The Snagit library is a gold mine as it gives access to all files ever captured on Snagit, whether I saved them or not.
  • The Create feature in the Snagit Editor is such a creative way to show a process from videos and images using predefined templates.

Cons

  • I would like to be able to scroll while capturing a screen so that I can capture a long screen.
  • GIF quality could also be improved.
  • I love Snagit the way it is!

Likelihood to Recommend

Snagit suits all instances that require a screen capture tool and the ability to customize the media that has been captured.
If you are considering capturing videos and images on your computer, Snagit is the way to go.
The flexibility and control it gives the user are really good.

Snagit is great for creating tutorial videos, you can record yourself talking or have Snagit record your system sounds.
It is also great for taking snippets from different views: fullscreen, panoramic, grab text, etc.
VU
Verified User
Professional in Engineering (Information Technology & Services company, 11-50 employees)
Vetted Review
Snagit
2 years of experience

Forget Snipping Tool, Snagit is your go to image capture/editor!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Snagit is a great photo capture tool. It allows users to quickly grab clips during presentations, videos, documents, and other resources to quickly modify into supporting clip art for documentation. This is my default snipping tool/screen capture utility for its quick capabilities for screen capturing full screen, scrolling areas, or click n drag images. I highly recommend this utility for support staff and business analysts that are writing business requirements.

Pros

  • Quick Photo Editing including cropping, resizing, snipping, framing, & commenting.
  • Quick Screen Captures by Key or Quick Menu on the screen edge. Whether you need a full screen, a selection, or a scrolling window capture, SnagIt covers it.
  • Very helpful for prototyping new app designs with its editing tools & transparency features.
  • Helps me capture screen shots and comment on changes for design team.

Cons

  • No side list view of all layers you paste into an image.
  • Text alignment is sometimes quirky with 4k displays. I have not run into this issue on other screens.
  • Standard highlighting colors work great. Custom colors many times distort the text you're trying to read.
  • No major enhancements year over year, more making sure the application continues to work 100% with its current capabilities for each new OS.

Likelihood to Recommend

Snagit is a great cost-effective tool for image capture and editing. It is surprisingly effective for image development, building graphics and icons for apps, and graphic documentation support examples. This is not as robust as a Photoshop package, but for most beginner and novice graphic editors, this product is a must.
RB
Rich Beliveau
Salesforce Configurator / Admin in Information Technology at Valpak (Information Technology and Services, 201-500 employees)
Vetted Review
Snagit
4 years of experience
View profile

Best markup tool available in the market

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

One of the best tools for screenshots markup. It is being used extensively in our organization. It has many prebuilt tools and shapes to make it using so easy. It lets users define shortcut keys for several processes for better usability and saves a lot of time. It also supports screen recording up to 30 frames per second which makes a better quality video without any lags or stutters.

Pros

  • Prebuilt shapes and tools for markup
  • One click upload to google drive and dropbox
  • Screen recording up to 30 fps
  • User defined shortcuts and profiles
  • Text and fonts editing

Cons

  • No support for linux machines
  • Crashes occasionally while capturing screenshot
  • No grammar or spell check in text editor

Likelihood to Recommend

Snagit has the best and feature-rich UI. No other app has these many shapes or markup tools. It offers plenty of editing tools. It works flawlessly on windows machines. However, it consumes a lot of RAM and storage while running in the background. It needs a different license to update which is a huge drawback.
SD
Shanaya Desai
Process Executive in Information Technology at Patra Corporation (Information Technology & Services, 1001-5000 employees)
Vetted Review
Snagit
3 years of experience
View profile

Best Software for Content Creation and Screen capture

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Snagit is used to make content and it plays a crucial role in creating interactive content by highlighting steps in screenshots for the website. It's used across the content creation team. It helps to highlight content in a very interactive way by using Text and Annotation. Snagit [is] also used to record the team session and effective in recording KT.

Pros

  • Recording the screen for documentation
  • Adding text and Annotating the screenshot
  • Editing the past screenshot
  • Accessing the screenshot library

Cons

  • Recording with webcam and screen aspect ration need to be improved
  • Adding more Tutorials to the help section to make learning curve faster

Likelihood to Recommend

Especially with content creation, Sangit worked more than expected. There were scenarios [where] users had to go back and correct the procedure in the screenshot, and normally users have to repeat the process and take the screenshot again, but Snagit provides the flexibility to go to the library and change the screenshot.
SK
Sanjay KV
Head Of Content in Information Technology at Recode Hive (Information Technology & Services, 51-200 employees)
Vetted Review
Snagit
1 year of experience
View profile

Snagit--excellent value for quick and meaningful documentation

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Snagit is used to explain technical things and provide easy-to-use validation of information on screen. The ability to customize the screen shots (highlights, arrows, text, ovals, etc.) to focus on the important aspect makes it a great value. It reduces the cycle time for getting information across.

Pros

  • Screen shot editing
  • Cropping of graphics
  • Ability to annotate graphics with layers
  • Customizable borders to provide visual context (this is part of a screen, a whole screen, etc.)

Cons

  • It would be helpful to have an easier way to cancel an inadvertent screen shot
  • Default saving location should be able to be set
  • Auto-update doesn't always work

Likelihood to Recommend

Snagit is excellent when we need to show something on a screen. It allows for quickly focusing on the important aspect of the screen with the ability to also blur sensitive or irrelevant information. I often will draw ovals or squares with drop shadows around parts of the screen that I need someone to focus on.

It's not great if you just want a graphics editor or plain screen shot grabber. There are free programs that do that, but not with the fast, easy editing of Snagit.
DL
Daniel Lieber
President in Corporate at Innovative Ideas Unlimited, Inc. (Management Consulting, 1-10 employees)
Vetted Review
Snagit
10 years of experience
View profile

Snagit requires zero training and everyone will know how to use it instantly!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

The organization did not choose Snagit but I used Snagit in the previous company and ever since, I have purchased a license for my personal and professional use. Snagit helps me to be more productive and taking screenshots adding effects and comments easily, I can have 1 picture that tell the full story or a user manual for my friends and colleagues.

Pros

  • Screen capture with ease
  • Auto saving all my screen captures
  • Screen recording is very useful too!

Cons

  • There seems to have some bug when it comes to longer hours screen recording that it will crash itself. I had to stop recording every 3-4 hours.
  • Preset functionality should be short and sweet, and easy to toggle without selecting from the SW
  • Please make screen recording with built-in webcam available, I tried screen recording while with webcam turned on, the Snagit will crash on Windows 10.

Likelihood to Recommend

Snagit is easy to use, better than the Windows native Snip & Sketch, it will help to store screenshots automatically, enables me to take a few screenshots in a shorter time, without the hassle to save it somewhere before proceeding with another screenshot. If more useful functions and features are introduced during their yearly upgrade, that would help attract existing customers to upgrade to the latest version.
AW
Alex Wong
Senior Account Manager in Information Technology at Diebold Nixdorf (Information Technology & Services, 10,001+ employees)
Vetted Review
Snagit
8 years of experience
View profile

Snagit for all you capture needs. If you can see it you can Snagit!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Snagit for two primary purposes. Sharing screenshots is one thing that Snagit is great at doing. Being able to have preset keystroke to grab a shot at any time is great and the ability to mark them up is very handy. Probably the biggest use of Snagit in the company is producing explainer and training videos for our clients. The videos are a great time saver for the company as it cuts down on the number of meetings that we have. It also ensures that everyone is on the same page.

Mostly used in sales and development.

I think the "problem" is that it gives us one tool that is cost-effective and has multiple functions that we use daily.

Pros

  • Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
  • Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
  • One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
  • The settings and tools within Snagit are intuitive and easy to find.

Cons

  • Snagit has been around for many years, it is a mature tool with great functions. There [are] no areas that I find difficult or lacking.
  • One thing to watch, and this is just a matter of data size as Snagit's videos are very high quality. Hard drive space, if you are recording a lot of videos they do take up space so this is one area to watch as you can fill a drive. I personally save to an external drive to save space on my internal drive.

Likelihood to Recommend

As mentioned the ability to take screen captures with just a keystroke is great. Snagit has a nice suite of markup and manipulation tools that are great.

Video recording is good and stable, with many options for sound, etc.

What Snagit is not is a video editor. If that is what you are looking for this is not it.

However, if you need one good tool that will have you covered for grabbing and sharing captures and video Snagit is perfect.
JS
Jeff Smith
Owner Principal in Marketing at Montana SEO Services, LLC (Marketing & Advertising, 1-10 employees)
Vetted Review
Snagit
4 years of experience
View profile

Simple, streamlined, and more than good enough for simple image editing and GIF creation

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our technical writing team uses Snagit for all screenshots and gifs of the platform in our documentation. We generally use Snagit for editing screenshots, taking them instead with the MacBook's built-in screenshot tool or with a Chrome extension. We use Snagit for capturing and editing gifs. We all use the premium version.

Pros

  • Capturing videos, editing them, and saving as GIFs, all in the same software. The ability to remove the cursor from view is a particularly valuable to creating seamless, looping GIFs.
  • The ability to create a set of stamps outside of Snagit then import them into Snagit has been great for our team. We can share a standardized set of stamps developed in Lucid Chart, great for numbering images.
  • Editing images and adding highlight boxes is pretty simple and streamlined. It's not a power tool like Photoshop but it more than serves our needs. We mainly focus on minor image edits (removing elements, adjusting elements) and adding highlight boxes or stamps.
  • Snagit's toolbar icon lets me easily capture videos and images, including controlling settings like whether or not to capture the cursor, right from my MacBook's toolbar.

Cons

  • I'd love to see more video editing abilities. For example, adding a highlight box inside of a movie before saving it to a GIF.
  • Snagit has limited font options when adding and editing text. Integrating with Google fonts or even adding support/making it clear how to add custom fonts would improve usability.
  • Adding the ability to fill while erasing. For example, if erasing an element from a white background, auto-fill in the erased patch with white, or some other custom color. Instead, I have to rely on copy/pasting from other areas in the picture.

Likelihood to Recommend

Snagit is great for simple image production and GIF creation. It can't support advanced video editing beyond trimming sections from the video. For more advanced video editing or tracking, another software would be better. But, for capturing simple videos and downloading them as GIFs, Snagit is efficient and effective. Our entire team uses Snagit for editing screenshots of our platform, and occasionally for capturing images (the resolution isn't great so it's not our preferred method of capturing images). For simple editing like adding highlight boxes, stamps, cropping, and copy/pasting to hide or add elements, Snagit does a good job. Overall Snagit isn't a power image editing tool, but for simple, streamlined image editing and GIF creation, Snagit works well for our team.
RB
Rosalie Byrnes
Technical Writer at Unqork (Information Technology & Services, 201-500 employees)
Vetted Review
Snagit
1 year of experience
View profile

Easy to use, but unreliable

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

Some of the people in our SEO Operations department use Snagit to record training sessions of SEO techniques and procedures. Some of the SEO procedures we train people on can have a lot of steps, so Snagit allows us to have a quick and easy way of recording training so that we can revisit it later.

Pros

  • Easy to use
  • No training needed to use it
  • High quality recordings

Cons

  • When it stops working, it's very difficult to fix
  • Unreliable functionality

Likelihood to Recommend

Snagit is great if you're the kind of learner that doesn't have a very good memory. I would highly recommend it for use during Zoom meetings, Slack meetings, Google Meet meetings, and other meetings where a remote coworker is teaching you how to do something. It's also useful during presentations, because it allows you to record not just the presentation file but the comments and context given by the presenter. I would not use Snagit for things like game streaming/game recording as it doesn't seem to be made for this purpose. I also wouldn't use Snagit to record only audio because it captures both video and audio.
VU
Verified User
Employee in Marketing (Marketing and Advertising company, 11-50 employees)
Vetted Review
Snagit
3 years of experience

Easy Tool to Capture and Share

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our entire organization uses this software in order to easily share screenshots and quickly edit images for easy sharing. It is used a lot in our training and IT departments to easily explain issues since a user can screenshot exactly what they are seeing on their screen and share it to others for a quick understanding.

Pros

  • Screen Capturing
  • Image Editing
  • Converting image files

Cons

  • Better Shortcuts
  • More editing capabilities
  • Keyboard shortcuts

Likelihood to Recommend

SnagIt is really suited for creating tutorials, trainings, and Powerpoints for an organization. It provides an easy way to capture an image on a screen and quickly save it or paste it for sharing purposes. For example, if an IT professional is trying to show someone where to click on a screen, they can screenshot their own screen, add an arrow or highlight on the exact area to click, and then save the image and email that to a user. It's probably less appropriate for users who mostly prefer screen sharing instead of needing to add images to training or emails.
VU
Verified User
Administrator in Information Technology (Law Practice company, 1001-5000 employees)
Vetted Review
Snagit
3 years of experience