Snagit Information Reviews & Insights

Score9.3 out of 10

490 Reviews and Ratings

Community insights

TrustRadius Insights for Snagit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Affordable Pricing: Many users have praised the affordable pricing of the product, stating that it offers great value for the price. Several reviewers have mentioned that they were pleasantly surprised by how budget-friendly the product is while still delivering good quality.

User-Friendly Interface: Numerous customers have commended the user-friendly interface of the product. They appreciate how intuitive and easy it is to navigate through different features and functionalities. Some users have specifically mentioned that even those with limited technical knowledge can easily understand and use the interface without any difficulties.

Reliable Performance: A significant number of reviewers have highlighted the reliable performance of the product. Users have expressed satisfaction with its stability, noting that it consistently delivers consistent results without frequent glitches or errors. Some customers have also mentioned that they rely on this product for their day-to-day tasks due to its dependable performance.

Snagit Reviews

10 Reviews

InformationComputer Software7Internet2Information Services1

We use Snagit for primarily just one thing. But it does that thing really, really well.

Rating: 9 out of 10

Incentivized

July 5, 2019

Use Cases and Deployment Scope

Numerous people in our organization use Snagit. While it isn't automatically licensed for every employee, it's available upon request. We use it in a number of different ways, but I'd say the primary reason is being able to just not take screenshots, but also to mark them up. In Marketing (my department), I will often use Snagit to mark up screenshots of web pages, to show where text should be added/changed, etc.

Pros

Screenshots and markups
Ability to seamlessly run in the background, yet always be within reach
Capture scrolling screenshots of an entire webpage, for example, that doesn't all fit on the screen at once.

Cons

Screen recording has crashed occasionally, losing data (and causing major headaches).
Scrolling screen caps don't always play nicely with consistent navigation bars.
I don't always love that Snagit retains prior screenshots (rather than simply saving it on the desktop and clearing it from the software) but I can imagine that would be useful for others.

Likelihood to Recommend

While Snagit is definitely a more full-featured program and can be used to capture screen recordings, I primarily use it for the very simple purpose of capturing screenshots and quickly/easily highlighting, adding text, and otherwise marking up. I made the mistake once of using Snagit to capture audio through my computer to record a podcast, and after an hour-long interview, as I clicked save, the program crashed and lost the entire interview. So, that's something I'd steer clear of.

Verified User

Contributor in Marketing (Computer Software company, 501-1000 employees)

Vetted Review

3 years of experience

Snagit is "the" tool for screen captures!

Rating: 9 out of 10

Incentivized

June 4, 2019

Use Cases and Deployment Scope

I am not sure if it's used company-wide but I personally use Snagit to support my deliverables.

Pros

Snagit is best used for screen capture.
It also has editor capabilities for callouts, text, shape, and stamp, etc which is also very handy when creating training materials.
You can also highlight certain sections of the capture pretty easily.

Cons

Snagit can be used for creating any kind of content. I have used it to create training materials and job aides.
There are various types of screen selections you could do such as by region, full screen or scrolling window.
You could also do borders and filters for effect pretty easily.

Likelihood to Recommend

For creating training content for system users Snagit is perfect. I don't think Snagit can be used as effectively for creating videos.

Verified User

Consultant in Human Resources (Information Services company, 10,001+ employees)

Vetted Review

6 years of experience

Easily Capture and Edit Screenshots

Rating: 10 out of 10

Incentivized

May 1, 2019

Use Cases and Deployment Scope

We use SnagIt across our organization as our standard screen capture software. I use it as a senior technical writer for both capturing still screenshots and videos. We use the screenshots in our manuals, release announcements, and training. I also use SnagIt to record meetings with screen sharing being presented (such as product demos).

Pros

Captures selected portions of a screen.
Allows immediate editing of captured images and videos.
Allows video trimming.
Allows annotation/adding arrows, etc. in an appealing format.

Cons

Snagit does tend to crash occasionally - especially when I go to record a video.
Snagit also tends to crash when I am saving large video files.
Snagit does tend to freeze up when handling large files.

Likelihood to Recommend

SnagIt is my go-to tool for taking screenshots of our guides. I would absolutely recommend it for taking screenshots and for adding things like highlighting, text, and arrows to these screenshots. It's also excellent for recording short videos. The one area where it's maybe NOT the best tool would be for recording meetings. SnagIt really isn't meant for this, I don't think. I think it makes more sense to use recording software that is bundled with your meeting software to ensure you capture the best audio quality.

Lisa Durant

Senior Technical Writer in Engineering at MicroPact (Computer Software, 501-1000 employees)

Vetted Review

2 years of experience

View profile

Snagit is the perfect screencapture tool for help content!

Rating: 10 out of 10

Incentivized

November 28, 2018

Use Cases and Deployment Scope

Currently, only my team uses Snagit. We create end-user help content on our user knowledge base and use Snagit to create all our screenshots and gifs. We also create sales and support job aids - including fact sheets, reference guides, and troubleshooting guides. All of these often need screenshots and other graphic representations, which Snagit is ideal for.
Snagit allows us to keep our screenshots consistent across all documentation and provides tools for image manipulation that are very easy to use and create good-looking images. The image library provides great image management and the annotation and other tools allow us to show, hide, and highlight the appropriate parts of the images easily.

Pros

simple image and video capture - you can capture regions, full-screen, scrolling regions, webpages, menus, text, etc.
easy sharing capabilities - share with screencast, share to camtasia and other platforms, save directly to drive.
easy editing - blur, crop, fill, annotate, highlight, markup, align multiple images, size, stamp. create presets and build editing libraries for specific uses

Cons

library organizing - tagging is simple but there doesn't seem to be a way to bulk tag or remove tags. it would also be great to have other organizing options besides tagging

Likelihood to Recommend

It's perfect for end-user documentation screenshots and gifs. You can do all the image editing and manipulation you need without all the Photoshop bells and whistles (and training). It's also a good image editor in general, so importing photos and doing simple image editing (markup, annotations, stamps, blurs, etc) is again much simpler than more complex programs like photoshop. And it has far more features than a free editor like GIMP.

Sarah Holdgrafer

Manager of Self-Service and Content at ShipStation (Internet, 51-200 employees)

Vetted Review

3 years of experience

View profile

SnagIt: Quick and Professional

Rating: 8 out of 10

Incentivized

November 26, 2018

Use Cases and Deployment Scope

I don't believe Snagit is the defacto screen capture program for the organization overall, but plenty of people here use it for everyday use. My department specifically uses it for documentation gathering, customer communication, and testing with support and product management. It's a fast and easy tool design for quick and simple processes.

Pros

A professional way to get screen grabs compared to similarly competitive tools
Screen grabs to show people internal/external to the company the specific thing I'm discussing (via email, message systems)
Getting screens and pictures ready for formal documentation that can be shared to the masses and for long-term

Cons

Sometimes I feel it has too many options, and could be cleaner.
A better way to see previous screen captures
Automated way to send right from the program

Likelihood to Recommend

It's perfect for all daily tasks where you need to capture screens from programs, documents, etc., and share them with people in or outside of your company. I think the only downside comes to the fact that there are similar tools, that may be free if I'm not mistaken that can do the majority of the needed tasks.

Matthew Vita

Sr. Customer Success Manager in Professional Services at Citrix (Computer Software, 5001-10,000 employees)

Vetted Review

2 years of experience

View profile

Snagit makes screen grabbing from the web on a PC as easy as a Mac

Rating: 10 out of 10

Incentivized

November 19, 2018

Use Cases and Deployment Scope

We use Snagit mainly to capture product images from the web and resize images for use on our website.

Pros

Snagit allows PC users to capture images (screen grab them) as easily as Mac users (command 4).
Snagit allows users to resize, reorient, etc. images they capture.
It's very easy to use Snagit. Freelancers and staff writers alike are able to pick it up quickly.

Cons

Snagit's prompts to save an image before exiting the program are pesky.
Snagit is not as sophisticated as programs like Photoshop.
Snagit sends frequent prompts when you're using the free trial.

Likelihood to Recommend

Snagit is perfect for doing a screen grab of any image on the web that is not available for jpg download.
Snagit is not perfect for airbrushing and advanced image editing.

Justine Schwartz

Editorial Director at SheFinds Media (Internet, 11-50 employees)

Vetted Review

9 years of experience

View profile

Snagit is a lightweight and powerful tool that empowers you for your daily basis work in the digital era

Rating: 10 out of 10

Incentivized

May 28, 2018

Use Cases and Deployment Scope

We use SnagIt to easily capture and organize the screenshots we take daily.

Pros

Capture and organize several screenshots and videos of the work we do every day
Flexible keyboard shortcuts to get the job done and not override other keyboard shortcuts of other applications
Search tool to get the screenshots and videos we take of the relevant information. You can apply tags as well
Editing tools to customize the screenshot that later you can share with your colleagues

Cons

Lack of OCR capabilities

Likelihood to Recommend

I highly recommend to anyone this tool because it allows you to easily and quickly capture relevant information from your screen when you are attending any webinar or meeting.

Enrique Cuarental Bolet

Pre Sales Engineer | IPSoft Cognitive Computing Artificial Intelligence in Sales at IPsoft (Computer Software, 1001-5000 employees)

Vetted Review

2 years of experience

View profile

Simple tool, very convenient.

Rating: 9 out of 10

Incentivized

June 21, 2017

Use Cases and Deployment Scope

Snagit is typically used at our organization in the following roles: sales development, support, account executives. It is used to show and explain to customers certain things within our tool that cannot be illustrated if screen share is not an option. It's best for basic photo editing or markups. A good example would be taking a screen shot of something in the software, then circling the spot where they need to click and then writing steps directly on the image by using arrows, numbers, shapes, etc.

Pros

Good variety of shapes, arrows, and other basic drawing features for explanations.
Never choppy or glitchy.
A Snagit "quick tab" is always open on the screen for whenever you need to use it. At the same time, it's not in the way at all but sits inconspicuously in the corner.

Cons

The first time using Snagit took a little while to learn because there was no training.
I do basic photoshop work with Snagit. And I mean BASIC. However, a simple freeform/lasso crop tool would be nice.
More accessible support team.

Likelihood to Recommend

Great for explaining something by way of words, shapes, arrows, etc., on top of an image/screen shot.

Though I mentioned using Snagit for basic photoshop needs, I want to highlight again that Snagit is not primarily intended for photoshopping. The primary use of the tool is to take screen shots or upload images and then to draw on top of those images for further explanation.

Jordon Sargent

Senior Sales Development Representative in Sales at Qzzr (Computer Software, 11-50 employees)

Vetted Review

2 years of experience

View profile

Easy peasy screen shots and video captures

Rating: 10 out of 10

Incentivized

March 29, 2017

Use Cases and Deployment Scope

We use Snagit both in our customer support department and in our marketing department. Selling software often involves a LOT of explaining as does onboarding new users. We use Snagit to capture what our software product can do in action and use these images and videos from snagit, to build a clearer picture of our product for our potential and existing customers.

Pros

Snagit makes it easy to screenshot a webpage or document that scrolls beyond what is currently visible on your screen. Very helpful for someone who works primarily off a small laptop all day.
We heavily annotate screenshots for our help pages, FAQs, and when answering customer emails. Snagit has lots of helpful tools built in to do this easily and professionally.
I've also used Snagit to create simple graphics too. It makes combining multiple image files and adding text really really easy.

Cons

I would love to see them continue to expand their suite of tools you can use for video and editing.
Similarly, they've done a good job of expanding their annotations and tools for design/graphics over the years and always love to see more of these.

Likelihood to Recommend

Snagit is great for capturing screen shots and videos to use in Help Desk documentation, customer support emails, FAQs, and marketing materials. The ability to quickly edit and annotate these images and videos helps create a quick turnaround for our team and publish these materials faster. The simplicity of the program has made it easy for people across multiple departments to use.

Kaitlin Rawley

Director of Growth in Marketing at Flocknote (Computer Software, 1-10 employees)

Vetted Review

5 years of experience

View profile