Snagit Information Reviews & Insights

Score9.3 out of 10

490 Reviews and Ratings

Community insights

TrustRadius Insights for Snagit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Affordable Pricing: Many users have praised the affordable pricing of the product, stating that it offers great value for the price. Several reviewers have mentioned that they were pleasantly surprised by how budget-friendly the product is while still delivering good quality.

User-Friendly Interface: Numerous customers have commended the user-friendly interface of the product. They appreciate how intuitive and easy it is to navigate through different features and functionalities. Some users have specifically mentioned that even those with limited technical knowledge can easily understand and use the interface without any difficulties.

Reliable Performance: A significant number of reviewers have highlighted the reliable performance of the product. Users have expressed satisfaction with its stability, noting that it consistently delivers consistent results without frequent glitches or errors. Some customers have also mentioned that they rely on this product for their day-to-day tasks due to its dependable performance.

Reviews

22 Reviews

Information

Use SnagIt--capture, communicate, document, train, sell

Rating: 10 out of 10

Incentivized

October 11, 2021

Use Cases and Deployment Scope

Supporting clients on using the software to update and maintain their WordPress websites.
Documenting processes.
Providing step-by-step instructions.
Educating clients.
Creating tutorials.
Explaining concepts visually.

Pros

Capturing any part of your computer screen
Editing your captured content, annotating, highlighting
Saving your edited captures in a variety of formats
Integrating with email, image editors, Microsoft Office documents

Cons

Could do better with capturing text content that can be edited.

Likelihood to Recommend

Use it to capture any portion of your computer screen, highlight the key parts you want someone to focus on, save your creation, and paste it into a document or email. If you want to use videos to communicate, educate, or sell, use the same company's other product, Camtasia.

Steve Glick

Web Designer in Social Media at Added Value Web Services (Writing & Editing, 1-10 employees)

Vetted Review

10 years of experience

Snagit - the best image capture tool available

Rating: 10 out of 10

Incentivized

September 10, 2021

Use Cases and Deployment Scope

Our Product Management Team extensively used Snagit (picture and video) to help prepare communications for our various downstream teams such as Marketing, Sales, Product and Customer Support. We would use Snagit to capture demo pictures and videos for use in presentations, articles, brochures, video demos and customer support FAQs and training.

Pros

Screen Capture
Picture Editing
Video Capture
Quick Clipboard Access

Cons

More video editing functionality
Better resolution images (higher resolution)
Ability to upgrade feature set to other CamTasia products
Better integration between SnagIt and other Camtasia products

Likelihood to Recommend

Snagit has far more functionality than just using the standard Control Alt Print Screen functionality that is provided by Microsoft Windows. With Snagit, it is simple to quickly capture screen images for use in multiple applications, such as Photoshop, Creator, Paint and office productivity software like Microsoft Word, Microsoft PowerPoint and the Google Suite of productivity applications. The solution works seamlessly with cloud-based software as well.

Verified User

Program Manager in Product Management (Computer Software company, 51-200 employees)

Vetted Review

5 years of experience

Snagit and keep it easy

Rating: 10 out of 10

Incentivized

May 24, 2021

Use Cases and Deployment Scope

Am a single consultant using SnagIt. I find it easier to communicate to others via a screen shot rather than copying an error message or writing out a full description. From submitting defects to communication with customers, a picture is worth 1,000 words, right?! I can highlight items on the screen shot, trim, edit, merge with other screen shots, add text, blur out personal or irrelevant data. I also use SnagIt for simply expanding my workspace or keeping track of where I'm at. Take a quick screen shot, put on the second monitor while continue working on the first monitor. All images are kept on my computer for going back and looking by date or other criteria which is handy when needing information from the past.

Pros

Taking quality screen shots
Editing screen shots
Storing screen shots
Sharing/exporting screen shots

Cons

Regular Price for a single user seems higher than needs to be

Likelihood to Recommend

Let's say you are on a webinar or online meeting and want to take several screen shots of what is on the screen and save all of them. Rather than opening Windows snipping tool (or other free products) and needing to save each one as fast as you can, SnagIt saves all of them and you can go back and delete the ones you don't want. Capture the entire screen quickly or do a region for only a portion of the screen. Very handy. SnagIt also provides easy ways to add your edits to the screen shot in a professional way. Rather than trying to "hand draw" a circle around the item you want to bring attention to, you can use professional tools for circles and rectangles to highlight a specific area for someone to see right away when looking at this screen shot.

Quentin Goin

Integration Engineer in Information Technology at Goin Solutions, Inc. (Computer Software, 1-10 employees)

Vetted Review

4 years of experience

View profile

Simple, fast and easy to work with for a small agency for posting on Social Media platforms.

Rating: 9 out of 10

Incentivized

May 12, 2021

Use Cases and Deployment Scope

Social Media marketing - I use it for quickly capturing images from various media sources for posting material on Facebook, LinkedIn and various blogs on websites of our customers. Not just the Image but also short Video Clips (mp4) format. The quality is outstanding and it is so simple to use. I have been using for several years and have noticed many additional features for the product. The editing of beginning or ending of vidoe clips is great along with "Copy, paste, match colors, resizing" of images as well.

Pros

[grab] a news story with link back to the source - editing the image, size, color matching etc.
grabbing short video clips of a news story and posting directly on facebook. Fast, easy and efficient.
We post a lot of "Today in History" story's on Facebook. Using Snagit allows us to combine images fast and easily.

Cons

Not really, most of the time they have added features I had never thought of. The color match for instance or the editing short video clips. very handy and easy.

Likelihood to Recommend

As a PC user from the start I have always thought or heard some say that you need to use Apple Products from graphic images for best results. Not true when using Snagit. It gets the job done easily for our needs. Being able to get an image created fast and easily is our goal.

Tom Brooks

Video Marketing | Video Production | Google+ Marketing | Local Marketing at AProfitableDay com (Media Production, 1-10 employees)

Vetted Review

6 years of experience

View profile

The all-in-one tool for screen and video capture

Rating: 10 out of 10

Incentivized

May 7, 2021

Use Cases and Deployment Scope

We began using Snagit in our department after several team members had raved about the free version. We obtained a license to use its additional features shortly after. I previously had tried Lightshot and Snipping Tool. Those worked well enough for basic screen grabs, but they didn’t (at the time) have the ability to take scrolling captures, cut out middle portions of images or take videos. When I began using Snagit, it was a game changer for image capture. It allowed me to work quickly and efficiently. It took the place of several tools - since I could take video, add markup and text and make edits (crop, cut out, blur) all in one place.

Pros

Video capture - the countdown feature is great so you can set the scene. And you can convert to a gif and easily copy and paste to an email or messenger app.
Markup - easily blur areas, crop, cut out (in the middle of images), add text, add arrows or boxes around areas and much more.
Scrolling capture - allows me to grab images that span several scrolls to get everything in one image.

Cons

Image merge - I wish there was an easier way to merge two images in one.
Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.

Likelihood to Recommend

Snagit is one of those tools that has many purposes - from personal to professional to educational. I think it would be suitable for any scenario in which someone would like to capture images or videos, mark them up, make edits and easily save and share them. I’ve used it primarily in a professional capacity but I’ve also recommended it to others for personal use as well.

Kathleen Murray

Application Analyst in Information Technology at Cincinnati Bell (Telecommunications, 201-500 employees)

Vetted Review

5 years of experience

View profile

Snagit Offers Scaled Back Feature Set for Less Intense Users

Rating: 6 out of 10

Incentivized

April 27, 2021

Use Cases and Deployment Scope

We use Snagit when we need to mark-up and edit screenshots used for our technical documentation. Currently, we use features such as Cut Out, Shape, and Blur. We also use Snagit to create animated GIFs to demonstrate certain features that we are writing about. This offers us a simpler alternative to Photoshop while also allowing for consistent screenshots across all of our writing team.

Pros

Snagit offers a clear and uncluttered canvas on which you can manipulate images.
Snagit offers a clear interface for creating full-screen captures or GIFs
Snagit offers customizable tools for adding shapes or mark-ups to an image.

Cons

Snagit could refine the bottom menu bar where all of your open captures show. Or at least set them to close after a certain amount of time.
There are some features that are available on the Windows version of Snagit that are not available on the Mac version. Snagit could improve by bringing these over across operating systems. (One such feature is Spotlight.)
Snagit sometimes shows different sized shapes depending on the image quality in the original screen. This sometimes leads to confusion when different writers are creating images.

Likelihood to Recommend

Snagit is great if you need to quickly add a shape or other mark up to an image. Essentially, very minimal photo manipulation for the purposes of technical documentation. You can also use it to quickly create screen recordings of certain actions or features, and you can later turn those into GIFs right in Snagit.

Verified User

Employee (Computer Software company, 201-500 employees)

Vetted Review

1 year of experience

Gets the Job Done

Rating: 7 out of 10

Incentivized

April 27, 2021

Use Cases and Deployment Scope

The technical writing team at Unqork uses Snagit to format images and gifs for our documentation. The software isn't used by any other department in the organization. We use Snagit to standardize images across a dozen writers writing documents. Without Snagit, it would be more difficult to keep our images consistent.

Pros

Creating GIFs is extremely simple.
Customized styles are easy to share with teammates
Shapes and arrows all look good

Cons

It almost seems random what gets saved in my library
Image styles seem to vary depending on what kind of computer the user has

Likelihood to Recommend

Obviously something like Photoshop has more capabilities. But often, you don't need that many features. Snagit has a nice suite of features that doesn't overwhelm, but perform well enough to format and stylize basic images for documentation. It has also been very simple to create GIFs using Snagit.

If you need to create highly stylized custom images or edit video beyond basic cropping, Snagit probably isn't your bag.

Cameron Michael Rhoads

Technical Writer at Unqork (Computer Software, 201-500 employees)

Vetted Review

2 years of experience

View profile

Snagit Capture

Rating: 10 out of 10

Incentivized

April 7, 2021

Use Cases and Deployment Scope

When we are creating new training manuals for our computer classes we use Snagit to capture snapshots of portions of the software that we are explaining in the manual. We also use it to take snapshots of end-users screens via remote sessions when there is a technical issue so that we can diagnose it better.

Pros

Capture full screens
Capture portions of screens
Capture objects on screen

Cons

Easier object capture
Better way to set defaults
Options to combine images into one file directly from Snagit

Likelihood to Recommend

Program makes is very easy to capture a whole screen or just a part of it. It even allows you to capture a predefined section of a program like a Ribbon Tab in or a section of a program. If you are in Outlook for example you can select just the Favorites pane or the current email list pane and it will select only that. You can also set it to allow you to drag and select a subset of a screen. It can even select individual icons on the Ribbon in a program like Word or Excel. This makes it really handy for us when we are writing new manuals and need snapshots of what we are discussing on that particular page of the manual.

Rob Battaglia

Owner in Customer Service at We Teach, Computer Educational Services (Computer Software, 1-10 employees)

Vetted Review

10 years of experience

View profile

Time Saving Benefits of Snagit

Rating: 9 out of 10

Incentivized

April 5, 2021

Use Cases and Deployment Scope

It is not mandated to use Snagit across the organization. It is much more of a choice by a user. I do know it is used as the predominant screen capture tool, however. As for what business problem is addresses; I would say the ability to do the following:

Quickly capture a screenshot of information to save and or forward as needed
Capture misinformation
Document an error
Capture the workflow; how to reproduce a workflow error (video capture)

Pros

One click screen capture. Simply either select from the on-screen activation icon or select "Print Screen" from your keyboard to perform a screen capture
The accuracy of the selection. You are able to get down to the pixel level to line up your capture.
The ability to quickly switch between settings (capture size, static or video, etc.)

Cons

Scrolling capture. It certainly could be user error, but I have not been able to perform a scrolling capture. This has been somewhat of an issue when the item I need to capture extends greater than a single browser window.
Video capture stoppage: If you run more than a single monitor it can be tricky to keep track of the controls of a video capture
Captions - While the system provides various bubble caption options they are pretty rudimentary. Not as clean and/or professional as you might want or say to the art objects in PowerPoint.

Likelihood to Recommend

In my position I lead a product team. I perform quite a bit of workflow analysis and user experience design. As such I am constantly having to create and take snapshots of user interfaces, workflow errors (video capture of step by step process to recreate an error), general screengrabs to create help one-sheets, and or creating quick 1-2 minute tutorial videos. Snagit performs all of these functions easily and consistently. Pairing the video capture with Camtasia the video editing software I am able to quickly create very helpful videos as needed.

Now it is not made for creating highly animated and or polished videos. It is focused on quickly, accurately, and successfully capturing what is in front of you on the screen.

Michael Campbell

Technical Product Manager in Product Management at Discovery (Media Production, 10,001+ employees)

Vetted Review

10 years of experience

Snagit provides screen capture and image editing to files and clipboard

Rating: 10 out of 10

Incentivized

November 15, 2019

Use Cases and Deployment Scope

Snagit is used primarily for screen capture to be included in HTML-formatted emails, documentation in pdf or doc format, and our HelpDesk ticket system. The IT department mainly uses this for developers and DevOps as well as the marketing department in creating tickets.

Pros

Snagit provides easy screen capture when tied to the PrnScrn Windows keyboard key (or other assigned key).
Once a region is captured, it is easily edited to reduce the image size and resolution as well as annotate with the highlighter, pointer, shape, and other "tools."
Captures can then either be copied to the clipboard for pasting in emails or saved as files in various formats.
I find the Snagit editor handy for editing existing images by cropping, resizing, annotating, etc. as an alternative to other image editors.

Cons

Snagit can capture images that are larger than displayed by automatically scrolling the image. Sometimes, this does not work well; either the resulting image is not complete or not scrolled at all (version 13).
Snagit has many functions and can get confusing. Basic functionality is easy, but some advanced features require a learning curve and viewing of tutorials.
I find some settings are not remembered. For example, drawing a rectangle around something to highlight may hide what's inside the rectangle. I then have to undo that shape, enable a transparent fill (instead of white fill), and try again (version 13).

Likelihood to Recommend

I like Snagit and use it daily. I recommend the utility to everyone, including my wife and kids.

Gary Davis

Director in Information Technology at Webguild (Computer Software, 1-10 employees)

Vetted Review

10 years of experience