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Smartling

Score10 out of 10

14 Reviews and Ratings

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What is Smartling?

The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.

Categories & Use Cases

Reviews

What users are saying about Smartling.
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Love Smartling- no one should do UI translation inhouse anymore!

Incentivized
Palash SoniView profile
Co-Founder and CEO in Product Management at Goldcast (51-200 employees employees)

Use Cases and Deployment Scope

We use Smartling to translate the UI of 2 web apps (100s of pages combined) into 8 different languages. This feature helps our customers internationalize their virtual events and webinars and cater to a non-English speaking audience. Implementing Smartling was a key part of our move into enterprises that would typically have a global audience and need localization features.

Pros

  • Supports a super broad range of languages.
  • Strong onboarding and implementation support.
  • Has multiple options to navigate around all types of implementation nuances.

Cons

  • The proxy solution could be easier to implement.

Most Important Features

  • Proxy solution
  • Ability to translate into all major world languages.
  • Wide range of options for implementation.

Return on Investment

  • Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.

Smartling saves us tons of time and resources

Incentivized
Verified User
Employee in Marketing (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Smartling to translate our prospect-facing website. We cover five languages on our site but do not have the development resources to manage five separate websites and keep them synced and updated, so we need Smartling to generate localized versions of our main site. Everything having to do with web translation goes through Smartling, putting everything in one location that is easy to use and access. It saves us from having to do five times as much work and risking inconsistencies.

Pros

  • Excellent customer support reps that are available for any and all questions.
  • Detailed interface that allows you to control pretty much everything yourself.
  • Comprehensive help center containing articles and videos.

Cons

  • Some functionality locations are not intuitive and it can be hard to find what you need.
  • It's a complex product that requires some training or lots of practice.

Most Important Features

  • Automatic generation of localized sites
  • Ability to track progress of jobs

Return on Investment

  • Saves us from doing five times the work to keep our localized websites synced.
  • Can be managed by one person based in the USA (does not require a global team).

Quickly and easily translate your websites, apps and business documents with Smartling

Anja Jones
Managing Director at Anja Jones Translation (1-10 employees employees)

Pros

  • Website translation without the need to build separate websites for additional locales
  • Translation of Indesign Documents (ingests text only) without having extract text - simply upload an idml file and download the translated idml file

Cons

  • We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts

Return on Investment

  • Smartling has helped us translate faster and therefore deliver faster for our clients
  • Smartling has helped our customers greatly reduce cost for manual tasks (manually copy, pasting, updating files)

The innovative and cutting edge technology revolutionizes the translation process!

Verified User
Director in Professional Services (51-200 employees employees)

Pros

  • Smartling team is always customer services driven, and provides timely support to their translation partners, which creates the loyalty that everyone loves to use their tool.

Cons

  • Perhaps a global replacement feature for the translation management system (TMS)?

Return on Investment

  • We only received positive ROI from using Smartling product. Their product helps us sell to more customers, decrease the overhead on localization project management, and provide quicker turnarounds to the customers.

Usability