TrustRadius Insights for Smartling are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Smartling has been widely praised by users for its convenience and efficiency in translating content from English to multiple languages. With support for around 27 languages, users appreciate the platform's ability to streamline the translation process and provide transparency throughout. One of the key highlights of Smartling is its machine learning and glossary capabilities, which allow users to leverage existing translations, saving both time and effort. Furthermore, the software offers a range of features such as a Chrome Plugin and APIs that enable seamless upload and download of translations. Users have also found value in Smartling's powerful visualization capabilities, particularly in layout for websites. The software has been effective in maintaining the original context in French translations, making the review/edit process less time-consuming. Additionally, Smartling solves efficiency problems by simplifying the process of sharing translations with coworkers through a single link instead of multiple documents and visuals. The extensive suite of APIs and connectors offered by Smartling has allowed companies like Lyft to achieve innovation and quick turnaround times in their localization efforts. By creating a centralized translation hub for internal clients, Smartling drives operational efficiency and helps businesses save time by transitioning from manual processes to its automated solution. Overall, Smartling solves old translation workflow problems, such as tracking, updating, and maintaining context, making the process faster, easier, and more user-friendly for businesses across various industries.
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Smartling Reviews
2 Reviews
Professional, Scientific, and Technical ServicesTranslation & Localization2
We are a translation and localisation company that uses Smartling for most of our website, app and business document translations. Smartling helps us to manage the translation process with an easy to use and intuitve interface, reporting tools and notification features.
Pros
Website translation without the need to build separate websites for additional locales
Translation of Indesign Documents (ingests text only) without having extract text - simply upload an idml file and download the translated idml file
Cons
We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts
Likelihood to Recommend
Smartling is ideal for customers looking for a long-term localisation solution that will help them manage large amounts of translations and/or regular updates.
We use Smartling product to provide quality translations for customers. Users include our project managers, external and internal translation resources. Both our clients and translation resources benefit from Smartling's in-context translation capabilities, a dramatic decrease in project management time and costs, and synergy with the agile development process.
Pros
Smartling team is always customer services driven, and provides timely support to their translation partners, which creates the loyalty that everyone loves to use their tool.
Cons
Perhaps a global replacement feature for the translation management system (TMS)?
Likelihood to Recommend
Here are some scenarios that Smartling tool is best suited for: The client uses Adobe CQ, Drupal, Hybris, Magento, Sitecore
CMS. Client has in-house or in-country reviewers. Client has unrealistic turnaround time to launch their localized
website. Client's staff is stretched way too thin. Client has complained about translation quality due to [it being] out of context.
VU
Verified User
Director in Professional Services (Translation and Localization company, 51-200 employees)