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Reward Gateway Employee Engagement Platform (SmartHub)

Score10 out of 10

7 Reviews and Ratings

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What is Reward Gateway Employee Engagement Platform (SmartHub)?

The Reward Gateway Employee Engagement Platform (SmartHub) is designed to help HR centralise and promote what’s important to their organisation. From market-leading employee discounts and perks to reward and recognition, wellbeing and internal communications, the Reward Gateway platform can be customised with existing (or new) tools to build employee engagement.

The platform includes:

  • End-to-end customisation for a brand (and people)
  • A centralised hub to showcase important company information
  • Flexible layouts which can be changed without the help of IT

According to the vendor, the platform can be customised to gain more visibility from employees to better amplify and deliver important company updates, employee benefit announcements or other communications quickly and easily.

Organisations can build their employee engagement platform to include what's important to their organisation, like:

  • Communication tools
  • Employee discounts and perks
  • Employee benefit information
  • Employee recognition

Additionally, organisations can create a branded, personalised experience for their employees through segmentation and customisation options. The vendor says no two platforms are the same and each employee experience is unique.

Categories & Use Cases

Media

This is the Krispy Kreme SmartHub® - fully branded to them as The KK Mixer.

Reviews

What users are saying about Reward Gateway Employee Engagement Platform (SmartHub).
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Reward Gateway - No better way to engage with your employees!

Incentivized
Stefany Chadbon-Hooke, SPHR, SHRM-SCP (she/her)View profile
Vice President, Human Resources in Human Resources at SafeAmerica Credit Union (51-200 employees employees)

Pros

  • Flexibility to scale to tackle growth and our company's needs
  • Easy of use for everyone
  • Dedicated Client Success Manager who meets with you bi-weekly
  • Dedicated support available anytime and very knowledgable
  • They create opportunities for us to recognize staff - creating marketing and visuals at no cost
  • They are actively invested in the engagment and outcomes of your organization

Cons

  • The SmartHub is a bit intimidating BUT end users don't really have to modify it unless they want to, I try not to and my account manager helps with changes.
  • There are honestly no negatives, the platform is amazing

Return on Investment

  • Increased transparancy throughout the organization
  • Better, more immediate communications
  • Increased comradery between department
  • Recognition is immediate
  • improved cultural alignment

Other Software Used

ADP TotalSource, SurveyMonkey Engage

Excellent communications and social recognition platform

Incentivized
Phil BurgessView profile
Chief People Officer in Human Resources at C Space (201-500 employees employees)

Pros

  • Integrates well with other software platforms (e.g. our HR system).
  • Easy to implement.
  • Very user-friendly interface.

Cons

  • More community functionality.
  • Ability to upload videos to conversation threads.

Return on Investment

  • Helped us to simplify communications out to the business.
  • Cost savings as we were able to streamline several needs into one platform (communication & recognition).
  • Improved employee engagement (due to better comms and stronger culture of recognition).