#1 most frequent
United States of America
82.5%33 installations of 40
What is AlertSite?
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.
Categories & Use Cases
Product Demos
Top Performing Features
Server availability and performance monitoring
Ability to monitor server availability
Category average: 9.4
Application monitoring
Application monitoring involves tracking response times and resource usage for applications, including highly-distributed applications
Category average: 8.6
Threshold alerts
Alerts indicating when critical thresholds have been reached
Category average: 8.7
Areas for Improvement
Predictive capabilities
Data mining of log and other performance data to understand predictors of slowdowns or outages
Category average: 7.6
Database monitoring
Database monitoring means looking for database bottlenecks liable to slow response times
Category average: 8.2
Collaboration tools
Collaboration tools enable DevOps staff to collaborate by adding notes/comments and also integrating with external collaboration tools like ticketing systems
Category average: 7.5
Who Buys & Uses AlertSite
#2 most frequent
India
5.0%2 installations of 40
#3 most frequent
Australia
2.5%1 installation of 40
Perfectly tool for URL, Application Monitoring
Use Cases and Deployment Scope
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
Pros
- What I have noticed so far is the fact that the AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently and fixing products issues.
- Tool has very handy and easy UI.
- It is very well in end to end Application URL monitoring and Front page URL monitoring.
Cons
- Monitoring locations would have issue and cause false positive alerts.
- Dashboard is unavailable at times or sometimes lags for minutes cause the monitoring team found slowness.
Return on Investment
- A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
- A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
Alternatives Considered
Datadog
Other Software Used
Nagios XI, Zabbix, Splunk Enterprise, Docker, AWS Auto Scaling
AlertSite - Scaling Costs vs Functionality
Pros
- The Deja-Click Recorder is an excellent tool.
- Good UI that translates to large NOC screens well.
- Easy Alerting and Reporting.
Cons
- Support is inconsistent at times in terms of quality and response.
- Monitoring locations would have issues.
- Dashboard would go unavailable at times or lag behind.
Return on Investment
- Negative, if anything, due to the astronomical cost of the platform and the scaling cost. We eventually swapped to another provider for a fraction of the cost, with an acceptable loss of functionality.
- Issues from time to time with transaction recordings meant we would have to start again.
Alternatives Considered
Site24x7, Pingdom and Uptrends
Other Software Used
Site24x7, Amazon CloudWatch, SolarWinds Network Device Monitor, SolarWinds Log & Event Manager, Periscope Data
AlertSite is awesome tool for Website, API Monitoring
Use Cases and Deployment Scope
AlertSite is an awesome tool for end-to-end, front-page website monitoring and API monitoring. AlertSite helps us to solve our problem to monitor website availability. It helps us to catch website failures. AlertSite tool is very easy to understand and very user-friendly. I have used it to monitor application website, setting up alerts. We can create dashboards to monitor all failures or website slowness. We can also add instructions in the alert while creating.
Pros
- End to end website monitoring
- Front page monitoring
- API monitoring
Cons
- Tool is complicated for Alert creation
- AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
- While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
Return on Investment
- AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
- We observed issues from AlertSite many times but their support is fast and helpful.
- It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.
Other Software Used
Datadog, Zabbix, Nagios XI
AlertSite Review
Pros
- Monitoring up-time.
- Transaction checks.
Cons
- The pricing model is very pricey when compared to alternatives.
- Lost of upfront costs.
Return on Investment
- Leaves a small monitoring footprint so not a great ROI for the cost.
Alternatives Considered
SolarWinds Pingdom
Other Software Used
SolarWinds IP Address Manager
