TrustRadius: an HG Insights company

Smaato

Score7 out of 10

5 Reviews and Ratings

What is Smaato?

Smaato is a supply-side publisher platform (SSP) from the Verve Group since the 2021 acquisition.

Unique reach that comes at a price

Pros

  • Great QPS control. You are able to control your infrastructure costs while also receiving inventory that interests you.
  • Very good support team, fast to answer any questions about the product.
  • Exclusive reach. We have found that most of Smaato's audience can not be found on other SSPs.

Cons

  • Inventory can be a bit pricey in competitive markets like the US.
  • Reporting dashboard is limited, needs work.
  • They don't offer a lof of transparency about margins over media cost.

Return on Investment

  • We have seen prices a bit high, thus reducing profitability
  • However, the vast reach has allowed us to get more budgets and fulfill them so the net effect is positive.
  • We have been able to run campaigns that targeted the same user on mobile and desktop by running with Smaato and that has allowed us to get more budgets from specific clients.

Usability

Alternatives Considered

MoPub, Cheetah Digital Marketing Suite (formerly Experian) and OpenX

Other Software Used

MoPub, OpenX, Cheetah Digital Marketing Suite (formerly Experian)

Smaato Review

Pros

  • Fill - the ad requests we send to Smaato have seen a great requests-to-impression ration.
  • Revenue - We've seen a lift in overall revenue thanks to the high CPM bids we get from Smaato.
  • Payments are always on time and they have a responsive financial team that is helpful in answering any questions.
  • Customer service - They are very fast to respond to any issues. The set up was streamlined thanks to their professional customer service.

Cons

  • Sometimes I was confused about who my account manager was since 2-3 contacts were in touch with me constantly and then one left recently.
  • Weekly performance insights would be helpful to help promote optimizations

Return on Investment

  • Increased overall revenue
  • Strong demand pool
  • Easy reporting

Other Software Used

JIRA Service Desk, Atlassian Confluence, Slack