Skype (discontinued)

As a Skype user, I interact with my peers in real-time, making it easy to make decisions that benefit the organization. Additionally, since it is a global product, people can reach out to their colleagues from anywhere, as long as they have a machine and an internet connection.

• Global interaction.
• Costs involved.
• Less advanced features.

Microsoft Teams

Microsoft Power BI, Azure DevOps Services, Azure SQL Database

We use Skype for international calls, local calls in place of a regular office number, and for text communication with international vendors.

This lets us answer calls from an "office" phone line whether we are in the office or not, and also allows us to make calls from this number to other local US numbers, even if an employee is not currently in the US, without any additional costs.

We route a Grasshopper.com toll free number with extensions to various Skype numbers in order to implement this from a central number.

With this setup we are able to do anything we need when it comes to phone for local or international calls, and at a much lower cost than alternative business phone services.

It is helpful that Skype numbers also now support text messaging for the businesses that prefer to leave a text instead of a voicemail.

• Helps us answer calls easily when out of the office
• Helps us answer calls easily when out of the country

Grasshopper

Artlist, Postmark, OpusClip, Riverside.fm, TubeBuddy

We use Skype to make calls to customers in US, UK, etc. which are in different time-zones. Skype is our mode of communication to prospects and existing clients. Our developers do project discussions through this channel. We use Skype for marketing purpose also, basically to contact clients and have the first level of communication with them, to understand more about their requirements.

• We normally purchase a package to call customers in USA. So we purchase the US package and then we are able to make for a few months. Cost wise, it only costs us a few hundred dollars.
• Enabling prospects to call us directly for inquires through our website has helped in talking to them immediately and get us deals.
• Not everyone uses Skype so it's difficult sometimes to totally rely on one business communication tool.

Microsoft Teams

Microsoft Teams

Collaborations, chat, video conferencing and meetings

• Negative impact on expense calling to Non Skype VoIP Numbers
• More recent software release versions have become unreliable and problematic
• Issues with cell phone registration

Microsoft Teams, Zoom Phone, Zoom Events & Webinars, Fuze, 8x8 Work and RingCX

Microsoft Teams, Zoom Phone, 8x8 Work, Fuze, RingCX

We use Skype, an effective tool for communicating internationally. It's the best software for calls, meetings, and instant messages due to its multiple communication methods. Microsoft supports Skype with simple integrations into OneDrive, making sending and receiving even very large files easy. Installing the Zoom plugin for Skype lets us import Zoom contacts and invite them to Skype meetings. Skype allows us to collaborate, communicate, and create. Screen-sharing, file-sharing, and image-sharing are all possible. Skype shows screenshots without downloading them, making it ideal for sharing. One of the most inspiring resources is the built-in whiteboard, which can be used to make designs and illustrate discussions. It allows the host to record meetings anytime, which are immediately shared with participants. Skype uses industry-leading technology with full privacy and security.

• It offers low-cost calls to landlines and mobile phones and free Skype-to-Skype calls. It boosts productivity, reduces travel, and lets us work remotely without meetings.
• It is compatible with devices running Microsoft Windows, Apple iOS, Google Android, and the Android tablet and smartphone operating systems. It facilitates group and individual video calls and enhances collaboration.

Whereby

Zoom, Webex App, TeamViewer