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Skrill

Score7.5 out of 10

18 Reviews and Ratings

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What is Skrill?

Skrill is a payment gateway software solution offered by Skrill USA, Inc..

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Skrill has to offer, as determined by TrustRadius' reviewers.
Based on 18 ratings of Skrill's features
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Top Performing Features

  • Global Support

    Supports many currencies and languages

    Category average: 7.4

  • Fraud Detection

    Ability to detect fraudulent transactions while allowing legitimate transactions

    Category average: 7.1

  • Billing and Invoicing Support

    Billing a client for work done

    Category average: 7.3

Areas for Improvement

  • API or SDK

    Tools to interact with payment gateway code

    Category average: 7.8

  • Payment Form Acceptance

    Ability to accept many different forms of payment

    Category average: 7.2

  • Recurring Payment Support

    Ability to support subscriptions and recurring payments

    Category average: 7.4

Reviews

What users are saying about Skrill.
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Skrill review

Incentivized
Verified User
Account Manager in Customer Service (11-50 employees employees)

Use Cases and Deployment Scope

Skrill allows us to accept online payments from countries where PayPal or other payment processors are not available for our business. So it solves a big problem for us. We have been using Skrill for years now and really never had any issues and because of that reason never had to look for any other processor.

Pros

  • Allows us to accept online payments
  • Allows us to send funds online

Cons

  • Platform feels outdated
  • More details on a transaction page

Return on Investment

  • Allowed us to add new countries / markets to our offering
  • Works well - we haven't had any issues with it since it was first set up

Usability

Alternatives Considered

Adyen, PayPal Payments Pro, Recurly and Carta

Other Software Used

Intercom, Retool, OpenPhone

I like Skrill

Incentivized
Verified User
Manager in Customer Service (10,001+ employees employees)

Use Cases and Deployment Scope

I use Skrill for my personal needs but also to do business with other organisations like in crypto currency trading and travelling. It is a very good product with an easy to use mobile app and I have never had any issues while travelling abroad , withdrawing cash in other currencies and using the card there

Pros

  • Options to trade
  • Very good mobile app
  • Quick and efficient KYC when setting up the account
  • Efficient and quick onboarding

Cons

  • Multiple currency account like Revolut
  • Digital Account numbers per currency
  • Travel benefits

Return on Investment

  • Quick transfers
  • Good customer support
  • No stress for safety of funds

Usability

Good efficient way of sending money abroad with a competitive exchange rate

Incentivized
Saurav ChakrabortyView profile
Research Assistant in Research & Development at Southern Illinois univ Carbondale (5001-10,000 employees employees)

Use Cases and Deployment Scope

I have used Skrill for sending money abroad and have found it to be very efficient for money transactions overseas. It is safe, secured, effective, and offers a very competitive exchange rate. The time it takes for processing and deposits the money is not too bad either. I have mostly used bank-to-bank transfers and have used debit cards to fund the transaction a few times.

Pros

  • Safe and secured transactions
  • Zero transaction fee with the bank to bank transfer or funds fueled by debit card transfer even for smaller amounts.
  • Competitive exchange rate

Cons

  • The exchange rate could be more competitive typically for bigger transactions.
  • The processing time is really good but it can improve. Granted that it depends on the bank sending the money and the bank accepting the money, I know at least one portal that sends money faster.
  • There is a limit of $3000 per transaction if you are using ACH instant bank deposit. Sometimes I have to make more than one transaction if the transaction amount is more than that since I prefer bank to bank transfer. The daily limit of $10,000 for bank to bank transfers is not a problem though.

Most Important Features

  • Safe and secured transactions
  • Competitive transfer rate
  • Good customer support

Return on Investment

  • Makes foreign transactions efficient and easy.
  • Makes it possible to complete monetary transactions overseas with no transaction fee.
  • Makes it possible to complete monetary transactions overseas with a competitive exchange rate.

Other Software Used

Xoom, a PayPal Service, Venmo for Business, PayPal Zettle (formerly PayPal Here)

Role of Skrill In Business

Incentivized
ANISUL ISLAM VHASHAView profile
Business Owner in Corporate at Network Zone (1-10 employees employees)

Use Cases and Deployment Scope

I use Skrill for various kinds of payment. I have a retail smartphone accessories shop. That's why I need to buy products from abroad. Basically, when I bought a product from a foreign company, I used Skrill as payment system. But there are many countries that don’t have the Skrill payment system. The transaction fee is comparatively low in Skrill.

Pros

  • Comparatively low fees
  • Support lots of currencies
  • Provide high security
  • User friendly interface

Cons

  • Skrill needs full verification for big transactions. I think they should increase the limit.
  • Users need to have a European residential address verified in order to get the MasterCard. This facility should be open worldwide.
  • The currency exchange rates aren’t good in Skrill.

Most Important Features

  • Easy user interface
  • Lower transaction fees
  • Bank transfer in 24 hours

Return on Investment

  • Support many currencies
  • Bank transfer in short time
  • Lower transaction fees for online shopping.

Alternatives Considered

Payoneer and PayPal Payments Pro

Other Software Used

Payoneer, PayPal Payments Pro, Alipay

Skrill, the vanguard that still works.

Incentivized
Nicolás PontaView profile
Director and screenwriter in Marketing at Adamello Studios (51-200 employees employees)

Use Cases and Deployment Scope

I have been using Skrill for seven years and I am still a customer today. It is a platform that offers a simple aesthetic and although we could say that it is at the forefront of certain things, it continuously offers improvements, slight, but improvements at last in the use of tools to improve the user experience. Business-wise it has made it easier for us to pay freelancers around the world, it has practicality in this case that is fantastic and that keeps it over time, which is the immediacy. As against is the high price that increases and increases in commissions at the time of making such payments or withdrawals.

Pros

  • The immediacy of payments between accounts.
  • Clear interface and menus.
  • Breadth of services and continuous improvements.

Cons

  • It has very high commissions, even on small transaction amounts.
  • The number of currencies available varies by country of shipment.
  • Offer more transfer methods than just bank or digital wallets.

Most Important Features

  • It has a high level of security. For financial reasons that is a great relief.
  • The user experience is streamlined and simple.
  • Great tool for payments to the self-employed, freelancers and sole entrepreneurs.

Return on Investment

  • I can quickly deposit my international multi-currency account without making an expensive wire transfer, with no border restriction as long as I have the mobile app with me.
  • Skrill is very convenient for each transfer amount up to EURO 2,500, and EURO 15,000/monthly.
  • Possibility of hiring freelancers for my company with immediate payments.

Alternatives Considered

PayPal Payments Pro

Other Software Used

Apple Pay, Amazon Pay, Google Pay (formerly Google Wallet)