SiteSpect Information Reviews & Insights

Score8 out of 10

20 Reviews and Ratings

Community insights

TrustRadius Insights for SiteSpect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

SiteSpect is widely used as a primary A/B and MVT tool by various companies, including Digital & Wise and Expedia/Hotels.com. Companies choose SiteSpect for its robustness and flexibility compared to other testing tools. It has been used concurrently with other testing solutions, proving its reliability. The IT group primarily administers the tool, while the Marketing Department defines the tests and target campaigns.

Digital & Wise leverages SiteSpect's Conversion Rate Optimization Services to support their clients. The platform offers a fully managed testing service, allowing clients to take A/B and Multivariate testing seriously and build strong testing cultures within their business. SiteSpect is promoted as the right tool for the job due to its testing and targeting capabilities and quick deployment time.

In a Fortune 50 e-Commerce environment, SiteSpect is used to optimize sales and enhance the guest experience on web and mobile sites. Users value SiteSpect for its ability to alter code on the front-end before rendering, eliminating flickering or flashing caused by JavaScript changes. The tool also enables rapid implementation of hotfixes across entire websites. Expedia/Hotels.com has been using SiteSpect for three years and considers it the most powerful testing tool on the market.

Overall, SiteSpect has proven to be a versatile and reliable solution for companies looking to improve their digital experiences, optimize conversions, and implement fast fixes across their websites.

SiteSpect Reviews

2 Reviews

InformationInternet2

D&W provide MVT services using SiteSpect, the choice of experts

Rating: 9 out of 10

May 20, 2014

Use Cases and Deployment Scope

We have been using SiteSpect for a number of years now at Digital & Wise. The SiteSpect platform is part of our Conversion Rate Optimisation Services. The product continues to help us support our clients. We offer a fully managed testing service on the SiteSpect platform, our clients take A/B and Multivariate testing seriously and have built strong testing cultures within their business, and we promote SiteSpect as the right tool for the job. It's testing and targeting capabilities and time to deployment are unmatched by another other tool on the market in our view.

If you're looking for a tool that is designed to help bring in significant insight and revenue to your business through testing, look no further.

Pros

Segmentation & Targeting
Analysis & Reporting
Non Intrusive testing, no lines of code needed in the core deployment.
Ability to test EVERYTHING!

Cons

User Interface - But it's always improving

Likelihood to Recommend

SiteSpect is very well suited when you have a number of systems working to compile your end page, eg. A CMS, Ecommerce engine and Image server etc. SiteSpect just looks at the HTML code! Simple. SiteSpect is less appropriate for sites with low traffic volumes, or if you are interested in one off tests. This is a testing tool for continuous improvements as part of your digital strategy.

George Ioannou

Founder, Head of Agency at Digital & Wise (Internet, 11-50 employees)

Vetted Review

Reseller

6 years of experience

Powerful and versatile... only if you're a programmer

Rating: 3 out of 10

July 24, 2013

Pros

Used for A/B and multi-variate testing via regex substitutions directly into the website source code.
Great for programmers and those well-versed in regex, HTML, and JavaScript.

Cons

Not as friendly to those without programmer coding expertise.
Analytics require more of a learning curve to interpret.
Tech-support and customer support are more left to in-company representatives than at SiteSpect themselves.

Likelihood to Recommend

Great for programmers involved in A/B and multivariate site testing. But too cumbersome and esoteric for anyone else.

Vince Ginsburg

UI Analyst in Information Technology at Corsair Media Services (Internet, 51-200 employees)

Vetted Review

1 year of experience

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