Sisense Professional, Scientific, and Technical Services Reviews & Insights

Score8.4 out of 10

130 Reviews and Ratings

Community insights

TrustRadius Insights for Sisense are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Sisense is a versatile platform that addresses the needs of organizations across various industries. Users rely on Sisense to provide accurate and fast insights, reducing report response time and development time compared to manual coding and web UI controls. With Sisense, educators receive real-time feedback on student performance through integrated dashboards, allowing them to make informed decisions and improve teaching strategies. For businesses, Sisense serves as the executive dashboard and managerial reporting platform, providing comprehensive business performance insights at all levels of the organization. The software is also used by various departments such as sales, product management, purchasing, and eCommerce to track key performance indicators - KPIs, analyze sales performance, and answer complex questions about datasets. Additionally, Sisense is utilized by executives and managers to present key metrics, division heads to make better decisions, and compliance departments to quickly identify issues and take corrective actions. Overall, Sisense helps automate time-consuming reports, eliminates error-prone reporting, and creates a centralized data warehouse and portal for better decision-making across the organization. Whether it's analyzing marketing campaigns, managing agent performance or consolidating information in a single tool, Sisense offers a wide range of use cases that cater to the needs of diverse businesses.

Sisense Reviews

15 Reviews

Professional, Scientific, and Technical ServicesAccounting1Information Technology & Services7Management Consulting2Marketing & Advertising2Market Research2Translation & Localization1

Sisense made our data useful and ultimately boosted our productivity

Rating: 10 out of 10

Incentivized

December 20, 2024

Use Cases and Deployment Scope

In our organization we use Sisense for business intelligence. It helps us with complex data from multiple sources and provides awesome insights makes easy for us to decisions making. Sisense solves major issues like lack of actionable analytics. We mainly use Sisense for tracking up all our key performance indicators and optimize our sales pipelines for the future.

Pros

Helps us monitor performance metrics and make informed decisions quickly
It helps us in creating and reports for better understanding
We use it to build dashboards for sales, marketing and operations

Cons

Some visualizations lack flexibility in design options
larger volume of data processing makes it slow down performance
non tech people can also explore data independently

Likelihood to Recommend

Sisense provides actionable insights for decision-making across sales, operations, and finance. It's excellent for creating interactive dashboards that non tech guys can navigate. May be overkill sometimes our team with simple data needs overwhelmes with the results. Handling our extreme large datasets for example in marketing teams makes it sometimes in slower performance which annoys us.

Dhruv Vig

Consultant in Sales at gammastack (Information Technology & Services, 201-500 employees)

Vetted Review

1 year of experience

Provides great analytics to all the data you feed Sisense

Rating: 8 out of 10

Incentivized

October 24, 2019

Use Cases and Deployment Scope

We use Sisense as part of our EMR platform to provide our customers and internal development team statistics and analytics on how to improve patient care. Being able to compile data into an easy to understand format enables us to see what patient treatments are working and what treatments aren't working.

Pros

Technical support has been great and the on-boarding process has been straightforward.
Great customization with a vast array of plugins and API integration capabilities.
Sisense is constantly adding new features and being innovative.

Cons

They need to get the Linux version out of beta. Having to run a Windows Server is not too big of a deal but it does require more resources if you devops team only develops in Linux.
Management of Cubes is a pain and requires high system resources.
Random stability issues.

Likelihood to Recommend

If your company produces tons of data and you need to analyze a vast amount of data then Sisense is great for compiling easy to see and understand statistics. If your data keeps growing Sisense will start to bog down. In enterprise environment this could become any issue since it's not very easy to scale up.

Verified User

C-Level Executive in Information Technology (Information Technology and Services company, 501-1000 employees)

Vetted Review

2 years of experience

Using Sisense

Rating: 7 out of 10

Incentivized

June 6, 2018

Use Cases and Deployment Scope

Currently, Sisense is being used to pull data from various systems and sources giving our Financial Planning & Analysis team a one-stop shop for analysis.

Pros

Ease of use especially when it comes to building widgets
Customer Support & Professional Services
Implementation Support

Cons

Accessing Netsuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure
Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)

Likelihood to Recommend

If you are currently transacting/maintaining multiple systems Sisense "sits" on top of them nicely. the ability to not only link to existing systems but add flat files to the Elasticube directly gives you additional flexibility.

Peter Breglio

Executive Director in Information Technology at The NPD Group (Market Research, 1001-5000 employees)

Vetted Review

1 year of experience

View profile

Sisense: Best Data Visualization Tool in 2018.

Rating: 10 out of 10

Incentivized

June 6, 2018

Use Cases and Deployment Scope

As a Business Intelligence professional, I live to learned about new solutions to create opportunities in different sized organizations. We implemented Sisense in order to help visualize data across different organizations. As of now the tool is used to display performance indicators and to help develop and maintain the performance-based budget.

Pros

The biggest pro I found with Sisense is that you do not need a DBA in order to manage the system. This makes the learning curve really easy, which helps lots when thinking of implementation across a whole organization. This reflects well for the tool, since it is powerful, but easy to use.
ALL-IN-ONE! Sisense answered all of my customers and our company's requirements, to include data modelling and complex calculations.
Sisense is as accurate as your data, and best of all, it is real time. After using other visualization tools, I learned that when using multiple sources, errors occur. Sisense prevents this risk by allowing all of the resources to be managed at their engine, maintains connections, and as a developer, the EliastiCube allows you to source large volumes of data with an easy click.

Cons

The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

Likelihood to Recommend

Sisense offers multiple flexible pricing plans that can be suitable for all types of industries and company sizes. From a small business as ours, to a large enterprise. The Vendor allows you to try the product and develop a proof of concept before buying the product. So why not? Test drive your solution. This is what allowed us to understand how this BI tool would boost our company's productivity.

Verified User

C-Level Executive in Corporate (Management Consulting company, 11-50 employees)

Vetted Review

2 years of experience

Professional support, great visualization and control

Rating: 9 out of 10

Incentivized

June 4, 2018

Use Cases and Deployment Scope

Initially, Sisense was used only by top management but now it's being used by almost all managers in some scale. We use the platform before taking business decisions and to monitor new procedures and projects.

Pros

Give junior and medium level managers more control over data and take data driven decisions.
Take control over large users data and attributes
Visualization and aesthetics of dashboards and widgets is top tier

Cons

No immediate support for extremely urgent issues like system errors/crashes or phone support
Viewers option to drill into data is somewhat clumsy and needs adjustments
Build time and duration expectancy changes a lot for no apparent reason.
There are no proper metrics regarding dashboards/tables use and workload. Effects optimization and schema size

Likelihood to Recommend

Would highly recommend Sisense for small-medium companies.

Shahar Beil

BI Analyst in Marketing at One Hour Translation (Translation and Localization, 5001-10,000 employees)

Vetted Review

2 years of experience

View profile

Flexible BI single stack solution

Rating: 9 out of 10

Incentivized

December 28, 2017

Use Cases and Deployment Scope

We are using Sisense as platform for providing reports and business intelligence for our customers. In essence, we are using the platform as OEMs.

With Sisense, we provide reports and insights for contact center solutions which we implement to our customers.

Pros

Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.
Virtually unlimited customization options using Java Script, allowing you to modify and enhance existing functionality.
Great support from the both customer support and the user community.

Cons

Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.

Likelihood to Recommend

Well suited for almost any BI implementation across any subject matter, and especially where a lot of data modelling must be performed on the data before used in the reports.

Somewhat lacking where the users/viewers of the dashboards need to have customization options of the dashboard per-user, such as when the same report might be used by different customers.

Adi Hecht

HCS & CC Team Leader in Customer Service at Bynet (Information Technology and Services, 201-500 employees)

Vetted Review

1 year of experience

View profile

Sisense Review

Rating: 9 out of 10

Incentivized

December 18, 2017

Use Cases and Deployment Scope

We are using Sisense to help us both internally and externally to analyze our data and make better buying decisions.

Pros

Simplifies business analytics for our teams and allows them to make better decisions
Reveal actionable insights of our data in a much faster way
Allows us to share and present these insights with co-workers, management, and clients

Cons

They could have better connections to digital marketing tools, I know they are working on that

Likelihood to Recommend

If you have huge amounts of data and you would like to get answers to what your next move is but you just can't figure it because of all the noise Sisense can help you

Verified User

Director in Marketing (Marketing and Advertising company, 11-50 employees)

Vetted Review

3 years of experience

Great Product - We Enjoy Pushing The Limits

Rating: 10 out of 10

Incentivized

December 14, 2017

Use Cases and Deployment Scope

Real-time Internal visibility to operations for accounts and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.

Pros

Data visualization and exploration. It's very easy to create useful widgets and explore data.
Extract Transform and Load (ETL). The ETL ability of Sisense should be promoted heavily. Their ability shaved weeks off our implementation compared to other products and continues to make adding/updating datasets simple.

Cons

The product does not have the ability to view its own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box.
The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year but still needs more capabilities.

Likelihood to Recommend

The speed at which we constructed our original solution, and several solutions since is outstanding. That speaks to the product functionality and performance, and the people at Sisense that have helped us along the way.

Brian Tait

Chief Technology Officer in Information Technology at ReMy Health Inc (Information Technology and Services, 11-50 employees)

Vetted Review

2 years of experience

View profile

Pushed for Sisense...never looked back!

Rating: 10 out of 10

Incentivized

August 4, 2017

Use Cases and Deployment Scope

We brought Sisense into our company because we needed a solution that : (1) could scale for enterprise deployment, (2) enabled self-service analytics, and (3) allowed end-user customization. Our team provided data analytical support for the entire organization (100K+), so we needed a tool that would put the power of data mining and visualization back in the hands of the users. We compared other BI tools like Tableau, Pentaho, and Spotfire and found that Sisense was truly a leader in these three categories. In fact, bringing Sisense in-house for self-service analytics allowed us to scale back our development resources and focus our energy on other, value-generating endeavors.

However, the best part of using Sisense was the partnership. Not only where we assigned an account rep, but we had a dedicated product engineer at our finger tips to help with questions related to data modeling, dashboards, and custom enhancements. The service and attention we received from that duo was world-class. It is rare to work with a company of this size and consistently receive same-day service with high quality, knowledgeable engineers.

Overall, Sisense has a great, innovative product and is an excellent partner. You will not be disappointed with their service.

Pros

Service
IoT integration
Self-service

Cons

Not 100% web-based ....yet

Likelihood to Recommend

Great for ...
(1) orgs that want to abandon the traditional DWH model and allow users to ingest data from ANYWHERE
(2) orgs that want teams to collaborate and move fast
(3) orgs that want to explore IoT integrations

Verified User

Manager in Information Technology (Information Technology and Services company, 10,001+ employees)

Vetted Review

3 years of experience

Solid BI Solution

Rating: 9 out of 10

Incentivized

February 14, 2017

Use Cases and Deployment Scope

As the premier company for cannabis industry data and insight, delivering fast, accurate, and visually appealing dashboards for our clients is mission critical. Sisense allows us to present data in a visually stunning manner that continually "wows" our clients, with the dashboards seamlessly integrated into our web portal. The ability to add in third party/custom plug ins, as well as community support for the plug-ins makes Sisense very flexible and powerful.

Pros

Once the data model(s) and formulas are set up, it's easy to get designers up to speed and creating their own dashboards quickly.
Excellent integration into web portals and white labeling.
The ability to add in third party/custom plug-ins, as well as community support for the plug-ins, makes Sisense very flexible and powerful.

Cons

Admins can't view all user dashboards - they must be shared by the user first.
Some settings can't have their default changed, forcing them to be set manually for each new dashboard.
Sorting abilities are limited to what's visible, with no ability to sort one column or labels based on the value in a non-displayed column.

Likelihood to Recommend

As a market research/data company, Sisense is how we deliver our core product to our customers. Sisense excels at portal integration and white labeling. For experienced data analysts, it's not a great replacement for more traditional OLAP solutions, where drilling and slicing in and out of the data is a full-time position.

Kirk Dudley

Senior Data Architect in Engineering at BDS Analytics (Market Research, 11-50 employees)

Vetted Review

2 years of experience

View profile

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Sisense: Best Data Visualization Tool in 2018.

Rating: 10 out of 10

Incentivized

June 6, 2018

Use Cases and Deployment Scope

Pros

The biggest pro I found with Sisense is that you do not need a DBA in order to manage the system. This makes the learning curve really easy, which helps lots when thinking of implementation across a whole organization. This reflects well for the tool, since it is powerful, but easy to use.
ALL-IN-ONE! Sisense answered all of my customers and our company's requirements, to include data modelling and complex calculations.
Sisense is as accurate as your data, and best of all, it is real time. After using other visualization tools, I learned that when using multiple sources, errors occur. Sisense prevents this risk by allowing all of the resources to be managed at their engine, maintains connections, and as a developer, the EliastiCube allows you to source large volumes of data with an easy click.

Cons

The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

Likelihood to Recommend

Verified User

C-Level Executive in Corporate (Management Consulting company, 11-50 employees)

Vetted Review

2 years of experience