Sisense Information Reviews & Insights

Score8.4 out of 10

130 Reviews and Ratings

Community insights

TrustRadius Insights for Sisense are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Sisense is a versatile platform that addresses the needs of organizations across various industries. Users rely on Sisense to provide accurate and fast insights, reducing report response time and development time compared to manual coding and web UI controls. With Sisense, educators receive real-time feedback on student performance through integrated dashboards, allowing them to make informed decisions and improve teaching strategies. For businesses, Sisense serves as the executive dashboard and managerial reporting platform, providing comprehensive business performance insights at all levels of the organization. The software is also used by various departments such as sales, product management, purchasing, and eCommerce to track key performance indicators - KPIs, analyze sales performance, and answer complex questions about datasets. Additionally, Sisense is utilized by executives and managers to present key metrics, division heads to make better decisions, and compliance departments to quickly identify issues and take corrective actions. Overall, Sisense helps automate time-consuming reports, eliminates error-prone reporting, and creates a centralized data warehouse and portal for better decision-making across the organization. Whether it's analyzing marketing campaigns, managing agent performance or consolidating information in a single tool, Sisense offers a wide range of use cases that cater to the needs of diverse businesses.

Sisense Reviews

18 Reviews

InformationComputer Software9Internet5Telecommunications1Publishing1Information Services2

Get insights into your work

Rating: 9 out of 10

Incentivized

May 26, 2021

Use Cases and Deployment Scope

This tool has given me the power to convert the data into new analytical applications that give me a transparent idea about working on multiple platforms. This is a cloud-based application that has allowed me to combine my different pages so that a complete progress report is generated. It is playing a perfect, fantastic role in our organization.

Pros

Customer support is straightforward and well responsive.
Data discovery is effective.
Big data services are amazing and secure.
Easy integration of APIs.

Cons

It is very costly solution.
I did not face any issue regarding its technicality, we easily came across its usage. But while purchasing the tool I face some complexities in terms of licensing which overburdened me.
Various plans are available but still, they lack a reliable plan.

Likelihood to Recommend

Sisense is a reliable analytics platform that helps us fetching data effectively. Also, the visualization of data is easy. I will recommend this tool to those organizations that are dealing with their business on various platforms and trying to manage their online stores.

Craig Varghese

Group Manager, Revenue Accounting in Finance and Accounting at Intuit (Computer Software, 5001-10,000 employees)

Vetted Review

2 years of experience

View profile

Changed the way we looked at data!

Rating: 8 out of 10

Incentivized

October 2, 2019

Use Cases and Deployment Scope

Sisense is used across the whole organization, both looking at internal data from our accounting software as well as looking at the aggregate data collected from our software solutions deployed worldwide. For our internal executive and sales team, it addresses visibility into sales numbers and trends. For our product managers, it provides insight into usage of our software and needs that may arise. For external purposes, we provide reporting to our customer base on their personal usage of the system.

Pros

Combining data from different sources
Cleaning up and modeling data
Dashboard creation

Cons

Cubes get very slow once your data starts to grow big.
Admins currently cannot edit each others' dashboards. This gets very cumbersome once admins change - it takes duplicating and republishing dashboards to let them take over.
Maps can be done better. The ability to compare to some standard benchmarks such as population density, demographics, GDP, etc., would be very useful.

Likelihood to Recommend

Sisense is well suited for many applications as long as the data does not get too big. We use it to analyze sales, active vs. canceled subscriptions, usage of features in our software, etc. For big data it becomes a problem. Our software is deployed to several hundred thousand users worldwide - and continually reports back. This means the data grows exponentially.

Gudrun Bonte

VP Product Management in Product Management at SA International (Computer Software, 51-200 employees)

Vetted Review

1 year of experience

Sisense is moving on up in the BI world

Rating: 8 out of 10

Incentivized

July 9, 2019

Use Cases and Deployment Scope

Sisense is being used for two primary purposes - internal analytics across all business units as well as embedded client-facing reports.

Pros

Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.

Cons

Permissions are a pain at times - only the owner of folders and dashboards can publish any changes.
Ease of use - there's a bit of a learning curve in using Sisense, but the same can be said of any BI tool.
Windows servers are required for Sisense installation, but a new and improved Linux architecture has been introduced (currently in beta).

Likelihood to Recommend

Sisense is excellent for data modeling through ElastiCubes. It's easy to visualize the joins between objects, preview data, and identify data types.

Andrew Goss

Data Engineer in Engineering at Interfolio (Internet, 51-200 employees)

Vetted Review

1 year of experience

Sisense : Great and Fastest Data Visualization Tool

Rating: 6 out of 10

Incentivized

March 6, 2019

Use Cases and Deployment Scope

I have been using Sisense for many years now. Sisense is a data visualization tool, and it is the greatest step and latest in the Business Intelligence market. It provides the in-chip technology for accessing millions of data in the shortest span of seconds and provides the best visual efforts for your business data.

Pros

Fastest - due to its in chip methodology.
Using great visualization, BI becomes easier with Sisense.
Millions of data can be loaded in fewer seconds which didn't seem possible with other traditional reporting tools.
Robust Architecture and provides Rest APIs to access it externally.

Cons

Instability of the data cubes, runs and failures.
Unknown issues in widgets, dashboard, filters.
Republishing of the dashboards for every single change.
Variables, parameters cannot be used in the front end.

Likelihood to Recommend

Well Suited when your company size is small and having billions of records and concurrent users are less.
If data can be stored in form of elasticubes and can be accessed offline. But for large organization, its not appropriate as large number of users required more logins and it leads to costing and maintenance issue.
Also, at times we have observed its instability.

Surbhi Singhal

Senior Software Engineer in Information Technology at BOLD (Internet, 201-500 employees)

Vetted Review

3 years of experience

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Real world Sisense experience.

Rating: 10 out of 10

Incentivized

November 1, 2018

Use Cases and Deployment Scope

Sisense is being used across the whole company. We had issues with data from several sources - Salesforce, Google Analytics, and MS SQL Server. Sisense has allowed us to find the truth in our data.

Pros

Connects to all data sources.
Stylish dashboards.
Inbedability.

Cons

I believe an add-on marketplace for supported add-ons would be nice
Sometimes tech support doesn't realize the users are new to this.
More widget download options.

Likelihood to Recommend

Multiple data sets and finding the truth in those data sets is a big help. I can't think of a situation where Sisense wouldn't be a good fit.

Chad Vanscoy

Operations support services in Information Technology at Proxibid (Internet, 201-500 employees)

Vetted Review

1 year of experience

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Sisense is a reliable way of displaying data

Rating: 9 out of 10

Incentivized

October 25, 2018

Use Cases and Deployment Scope

We made the decision to try out several dashboard type data services with Sisense being one of them a few years ago. We were using it to put together easy to read and accessible dashboards to display high level information for our senior executives. This became an ad hoc type of request and pulled in data from finance, sales, and security.

Pros

Drag and drop feature for creating a dashboard is very easy to use and intuitive.
Easy to share with other users especially if you want them to have a read only file.
Depending on the machine you have, it can be very fast and responsive when pooling data together.

Cons

Mobile system is wonky and not as intuitive as the desktop version. I would recommend against viewing the dashboards on a mobile device as well.

Likelihood to Recommend

Sisense is well suited for any organizational situation where you want to display data in an aesthetically pleasing and comprehensive way. It provides users with a way of communicating real time data with others in a company without having to constantly send updates or schedule meetings but rather having the data ready to present and accessible anywhere by anyone.

Joseph R. Sweeney

Senior Analyst in Information Technology at The TJX Companies, Inc. (Information Services, 10,001+ employees)

Vetted Review

2 years of experience

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Sisense - The analytics tool you've been looking for!

Rating: 9 out of 10

Incentivized

September 17, 2018

Use Cases and Deployment Scope

Our company was in need of a comprehensive analytical tool in which we could develop actionable insights in relatively real-time dashboards. Most departments have some form of reporting tool that does not play well with others and organizational data is as disparate as they come. Sisense was demoed in hopes of alleviating these pain points for a detailed view into all areas of the organization based off data aggregated into a single, flexible platform.

Pros

Great management of large amounts of data from numerous sources.
Beautiful visualization capabilities.
Fantastic support of customizations through custom JS plug-ins.
Implementation requires very little effort allowing users to start working with their data in a short amount of time.

Cons

After initial implementation, learning spikes up rather quickly in regard to SQL joins and custom table manipulation.
There is plenty of documentation surrounding how to do specific tasks, but not as it pertains to errors and why other things do not work. However, this is constantly improving as the community grows and collaborators contribute content.
There are quite a few tasks that require significant manual input and design. This is ideal in many situations; however, many users would like a more intuitive engine that can create working widgets automatically based on the type of data fed. Again, this is already a work in progress and will likely need much more data to establish a learning engine.

Likelihood to Recommend

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.

Verified User

Analyst in Product Management (Computer Software company, 1001-5000 employees)

Vetted Review

Need a dashboard? Sisense It

Rating: 9 out of 10

Incentivized

July 3, 2018

Use Cases and Deployment Scope

We used Sisense to provide analytics for our software users. In the company, we have a lot of data on our users, and we want to use this data to empower our users. Building an analytics tool will take a huge amount of time and resources. Sisense gave us the ability to easily provide analytics due to their ease of use as an EBI. It is currently being used by 700 active users.

Pros

Ease of Use
Customer Service
Visualization
Customizability - SQL/CSS, iFRAME/JS

Cons

Missing functionality - Joins
More attention on community forums

Likelihood to Recommend

If you are looking to have an analytics tool for your company, or if you have a lot of data/data points.. then look no further. Sisense provide you with a comprehensive business intelligence tool for you to make the right decision with their intelligence capabilities. Don't build it yourself as it will take a lot of time and effort,.

Verified User

Employee (Computer Software company, 11-50 employees)

Vetted Review

A nice BI tool that still needs some work

Rating: 6 out of 10

Incentivized

June 13, 2018

Use Cases and Deployment Scope

We are using Sisense both for business and marketing analysis, and for product analysis. Therefore, our challenges vary, from more straightforward financial analysis to very case-specific cases, that require a different approach.

Pros

Easily answer common business questions
Helpful support team
Creating new widgets and making changes in the existing ones is fairly easy

Cons

Charts are limited and important options such as additional data on hover or sorting stacked bar charts by value. Some of these options can be achieved with Javascript though
Filtering on dashboard confuses a lot of the users. There is no easy way to filter a specific widget (not by editing it)
Drill downs are not very straightforward, and field names cannot be displayed differently on drill down
The default color schemes could be better
Querying data on the dashboard level is limited, and visually uncomfortable
No readymade templates

Likelihood to Recommend

I believe it's very suitable for simple business cases and for presenting simple data. It's less suitable for more complex data sets, mainly because there's little options of querying raw data and plotting it on the go.

Gal Chen

Lead Data Analyst in Research & Development at Guesty (Computer Software, 51-200 employees)

Vetted Review

View profile

Sisense Review - December 2017

Rating: 9 out of 10

Incentivized

December 7, 2017

Use Cases and Deployment Scope

Sisense is available to about half of our 200 employees and is used to review and analyze supply chain data as pertains to the publishing industry.

Pros

Easy to implement. Robust data modeling back-end.
User-friendly front-end. Dynamic widgets that are minable by anyone.
Excellent customer service.

Cons

Some basic data analysis functions should be productized (ex. MIN/MAX on date data fields, for dashboard designers).
Administrative oversight by way of dashboards is lacking.

Likelihood to Recommend

Sisense is great for us namely because we don't have a traditional data warehouse. There's room for Sisense to add more ways for users to collaborate on a dashboard, so if you have many people capable of designing dashboards, you have to do some workarounds.

Verified User

Analyst in Finance and Accounting (Publishing company, 51-200 employees)

Vetted Review

2 years of experience