Sisense Reviews & Insights

Score8.4 out of 10

130 Reviews and Ratings

Community insights

TrustRadius Insights for Sisense are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Sisense is a versatile platform that addresses the needs of organizations across various industries. Users rely on Sisense to provide accurate and fast insights, reducing report response time and development time compared to manual coding and web UI controls. With Sisense, educators receive real-time feedback on student performance through integrated dashboards, allowing them to make informed decisions and improve teaching strategies. For businesses, Sisense serves as the executive dashboard and managerial reporting platform, providing comprehensive business performance insights at all levels of the organization. The software is also used by various departments such as sales, product management, purchasing, and eCommerce to track key performance indicators - KPIs, analyze sales performance, and answer complex questions about datasets. Additionally, Sisense is utilized by executives and managers to present key metrics, division heads to make better decisions, and compliance departments to quickly identify issues and take corrective actions. Overall, Sisense helps automate time-consuming reports, eliminates error-prone reporting, and creates a centralized data warehouse and portal for better decision-making across the organization. Whether it's analyzing marketing campaigns, managing agent performance or consolidating information in a single tool, Sisense offers a wide range of use cases that cater to the needs of diverse businesses.

Sisense Reviews

7 Reviews

Engineering

Very solid BI platform for every day use, not just a visualization tool.

Rating: 9 out of 10

Incentivized

October 16, 2019

Use Cases and Deployment Scope

It's being used across the whole organization. It serves us as our BI self-service and business insights discovery tool of choice. We have several business users exploring data on their own as well as a set of business reports produced and maintained by the central data team. We also use it for KPI alerting and ad hoc visualization and plugins we build on top of Sisense and run on the WebApp.

Pros

Very intuitive UI, minimal learning curve even for non-technical users.
Solid backend architecture, very high-performance platform.
Cubes of data are segregated from original data sources and stored on disk, ensuring data on source databases are not impacted by querying activity.
Very helpful and quick support provided.

Cons

Cube management logic is growing old. It needs a revamp, more languages supported, and a more advanced fault-tolerant incremental build mechanism.
Out of the box visualizations and reporting features are a bit too basic compared to the market leaders (Tableau, Qlik, etc.).
Concurrent cube scalability is an issue, as even on high memory availability servers it does not manage to build more than 3 cubes at a time.

Likelihood to Recommend

Perfect BI solution on top of big data platform architecture to process and pre-aggregate data. Minimal supervision and database understanding is required. Also, perfect for businesses without big data, as it avoids additional headcount to package and present the data in a digestible format. Not as great when highly complex visualizations are required with a high level of customization. UI is not as enticing as Tableau.

Verified User

Team Lead in Engineering (Gambling & Casinos company, 201-500 employees)

Vetted Review

4 years of experience

Sisense is moving on up in the BI world

Rating: 8 out of 10

Incentivized

July 9, 2019

Use Cases and Deployment Scope

Sisense is being used for two primary purposes - internal analytics across all business units as well as embedded client-facing reports.

Pros

Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.

Cons

Permissions are a pain at times - only the owner of folders and dashboards can publish any changes.
Ease of use - there's a bit of a learning curve in using Sisense, but the same can be said of any BI tool.
Windows servers are required for Sisense installation, but a new and improved Linux architecture has been introduced (currently in beta).

Likelihood to Recommend

Sisense is excellent for data modeling through ElastiCubes. It's easy to visualize the joins between objects, preview data, and identify data types.

Andrew Goss

Data Engineer in Engineering at Interfolio (Internet, 51-200 employees)

Vetted Review

1 year of experience

Sisense a great tool, looks professional and is easy to use.

Rating: 8 out of 10

Incentivized

August 11, 2017

Use Cases and Deployment Scope

Sisense has been used across multiple businesses within GE, because users enjoy how easy it is to work with it. As part of the SCM main concerns, employee safety and accurate risk and crisis management are the top. We need visual aids to be clear on GED employees and facilities, numbers, locations, and the employees breakdown per function and parent business.

Pros

Elastic Cubes are easy to build, and make changes to them is easy.
Implementing a dashboard is super simple and you just need to have the right data.
Implementing new widgets and customizing them is very easy.

Cons

I was never able to share my dashboards with other users.
I couldn't solve setting widgets below each other.
The PDF visualization cuts the dashboards even in landscape format.

Likelihood to Recommend

Well suited when you know what you want to build and show and when you already have a server to deploy your Elasticubes and your dashboards.

Selenne Berthely

Intern at Digital Leadership Technology Program (DLTP) in Engineering at GE Digital (Computer Software, 10,001+ employees)

Vetted Review

View profile

Solid BI Solution

Rating: 9 out of 10

Incentivized

February 14, 2017

Use Cases and Deployment Scope

As the premier company for cannabis industry data and insight, delivering fast, accurate, and visually appealing dashboards for our clients is mission critical. Sisense allows us to present data in a visually stunning manner that continually "wows" our clients, with the dashboards seamlessly integrated into our web portal. The ability to add in third party/custom plug ins, as well as community support for the plug-ins makes Sisense very flexible and powerful.

Pros

Once the data model(s) and formulas are set up, it's easy to get designers up to speed and creating their own dashboards quickly.
Excellent integration into web portals and white labeling.
The ability to add in third party/custom plug-ins, as well as community support for the plug-ins, makes Sisense very flexible and powerful.

Cons

Admins can't view all user dashboards - they must be shared by the user first.
Some settings can't have their default changed, forcing them to be set manually for each new dashboard.
Sorting abilities are limited to what's visible, with no ability to sort one column or labels based on the value in a non-displayed column.

Likelihood to Recommend

As a market research/data company, Sisense is how we deliver our core product to our customers. Sisense excels at portal integration and white labeling. For experienced data analysts, it's not a great replacement for more traditional OLAP solutions, where drilling and slicing in and out of the data is a full-time position.

Kirk Dudley

Senior Data Architect in Engineering at BDS Analytics (Market Research, 11-50 employees)

Vetted Review

2 years of experience

View profile

Sisense - A solid offering that deserves a look.

Rating: 6 out of 10

Incentivized

February 12, 2016

Use Cases and Deployment Scope

SiSense was used as a reporting tool for both internal and customer-facing purposes. There were reports build for each merchant. Specialty dashboards were developed for internal use by the business. The business users did not build their own dashboards. They were custom built by developers. Sisense was helpful in being able to tie together our complex database structure.

Pros

Ease of use.
Great interface.
Very customizable.

Cons

Slow when dealing with a ton of data and the schema is column-agnostic.
Buggy when too much customization is implemented.
Not the biggest range of report types.

Likelihood to Recommend

Sisense is well suited for small BI implementations, and interfacing with few teams.

Verified User

Analyst in Engineering (Internet company, 11-50 employees)

Vetted Review

1 year of experience

SiSense Provides a Professional Solution but with a Catch

Rating: 6 out of 10

February 22, 2014

Use Cases and Deployment Scope

We used SiSense to deploy a solution for a customer. The customer needed a reporting solution and business information analysis to partner with their Wonderware HMI system. The product is being used by a specific department in one of their manufacturing facilities.

Pros

The data cube feature of SiSense is extremely powerful. It allows you to integrate with many different data providing systems. For the application we used it for, we had to use an ODBC driver to interface with an Allen-Bradley data collection system. SiSense was able to handle that data exchange very well.
The visual front end of the SiSense reports is very sharp looking. The reporting and monitoring screens look very clean and professional. You can pretty much match any GUI you are using on the customer's manufacturing floor. In the application we deployed SiSense for, we were able to seamlessly match the Wonderware HMI screens and then run SiSense on an external monitor so that it looked like the SiSense data monitoring screens were part of the HMI.
SiSense is easy to learn. When we were trying to decide if we wanted to purchase the license, we were able to download a trial version of the product to get a feel for it. SiSense also setup a webinar for us and walked us through a typical setup. It was very helpful.

Cons

One area that was not exactly perfect for us in terms of SiSense was the licensing system. It was very expensive, and the license was not a lifetime purchase. Their license has to be renewed yearly.
SiSense does a great job making the reports look awesome. However, what if the customer wants plain/jane reports? I wish there was a "simple" mode or something similar for a functional but clean and simple report interface.
SiSense's tech support was adequate, but I would only give it a 6.5 out of 10. They were not able to answer our data cube problem. We found the solution on our own and copied them on it.

Likelihood to Recommend

I would ask the following questions if I did it over again: 1) What type of tech support do you offer? Is it a ticket submittal type support system? Online chat? How robust is that system (support)? 2) Can you give me an example of an super high end looking report? 3) Can you give me a clean, simple type report formatted perfectly for printing?

Erik Luxhoj

Owner in Engineering at Luxhoj Consulting LLC (Electrical/Electronic Manufacturing)

Vetted Review

2 years of experience

Common SiSense

Rating: 9 out of 10

January 21, 2014

Use Cases and Deployment Scope

We use it to comprehensively analyze all aspects of our fleet of road building equipment and tooling. Prism provides the advanced tools and techniques to manage our government's vital infrastructure assets in the most effective possible way.

Pros

Prism is unparalleled in its ability to uncover, highlight and explore complex relational database components.
The Elasticube feature, and its accompanying T-SQL expression builder, allows the user to create a suite of highly customizable and efficient query tools to tackle virtually any analysis.
With its ability to simultaneously query multiple databases Prism brings real industrial strength analytics to the ordinary non-IT professional.

Cons

I'd like to see more styles of charts, graphs and visualization tools generally. Specifically more detailed 3-D, contour and other specialty multi-axis surface type charts .
Creating custom expressions in the Elasticube code window can be a bit tricky if you're not already familiar with T-SQL or its variants.
As an evolving product, I found that the User's Guide could be improved.

Likelihood to Recommend

Very well suited for linking and querying financial and physical asset performance together. I have found nothing else that competes with Prism in providing the comprehensive customization, visual and industrial strength query tools in one easy to use package.

Make sure your computer has the physical goods to get the most from the software. I recommend a 64 bit version of Windows and at least 6 gigs of RAM as a good starting point.

I haven't had to use their Customer Service for technical help recently, but I have had nothing but positive experiences to date.

Anthony R. Ebanks

Fleet Controller in Engineering at National Roads Authority (Government Administration, 51-200 employees)

Vetted Review

6 years of experience

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SiSense Provides a Professional Solution but with a Catch

Rating: 6 out of 10

February 22, 2014

Use Cases and Deployment Scope

Pros

The data cube feature of SiSense is extremely powerful. It allows you to integrate with many different data providing systems. For the application we used it for, we had to use an ODBC driver to interface with an Allen-Bradley data collection system. SiSense was able to handle that data exchange very well.
The visual front end of the SiSense reports is very sharp looking. The reporting and monitoring screens look very clean and professional. You can pretty much match any GUI you are using on the customer's manufacturing floor. In the application we deployed SiSense for, we were able to seamlessly match the Wonderware HMI screens and then run SiSense on an external monitor so that it looked like the SiSense data monitoring screens were part of the HMI.
SiSense is easy to learn. When we were trying to decide if we wanted to purchase the license, we were able to download a trial version of the product to get a feel for it. SiSense also setup a webinar for us and walked us through a typical setup. It was very helpful.

Cons

One area that was not exactly perfect for us in terms of SiSense was the licensing system. It was very expensive, and the license was not a lifetime purchase. Their license has to be renewed yearly.
SiSense does a great job making the reports look awesome. However, what if the customer wants plain/jane reports? I wish there was a "simple" mode or something similar for a functional but clean and simple report interface.
SiSense's tech support was adequate, but I would only give it a 6.5 out of 10. They were not able to answer our data cube problem. We found the solution on our own and copied them on it.

Likelihood to Recommend

Erik Luxhoj

Owner in Engineering at Luxhoj Consulting LLC (Electrical/Electronic Manufacturing)

Vetted Review

2 years of experience