Showpad eOS® Reviews & Insights

Score8.9 out of 10

49 Reviews and Ratings

Community insights

TrustRadius Insights for Showpad eOS® are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

File/Folder Hub: Many users have praised the platform's ability to provide a hub of files and folders that can be easily selected from and customized. This feature has been appreciated by numerous reviewers for its flexibility in choosing appropriate content for different situations.

Email Tool with Tracking: The tool within the platform that allows users to send emails and track client engagement has been mentioned as particularly useful by several reviewers. They appreciate being able to gather information on email opens and link clicks, which helps them track the effectiveness of their communications.

User-Friendly Customization: Reviewers have highlighted the user-friendliness of the platform and how it can be easily customized to fit individual needs. This flexibility has allowed many users to tailor the platform according to their specific requirements and preferences.

Showpad eOS® Reviews

8 Reviews

Sales

Better way of sales management

Rating: 8 out of 10

Incentivized

March 22, 2022

Use Cases and Deployment Scope

I'm using Showpad Content in order to perform presentations in front of customers during my customer visits. It's useful for finding customer related content quickly and present them in a better way including media content such as application video examples etc. than individual presentations.

Pros

Quick and powerful search function
User friendly interface
Professional visual effects and ability to draw shapes on powerpoint files during presentations

Cons

Loading times are slightly slow even offline
Some file types are not supported to upload
Online (web version) is slower than offline use

Likelihood to Recommend

I have visited one big customer's General Manager who was having very limited time for me, thanks to Showpad Content optimization via my customized collection, I carried out very impressive presentation and I have got an order in that way.

Verified User

Engineer in Sales (Industrial Automation company, 51-200 employees)

Vetted Review

1 year of experience

Showpad has increased our company's sales performance by at least 65%

Rating: 10 out of 10

Incentivized

March 21, 2022

Use Cases and Deployment Scope

I use Showpad to increase customer acquisition. The software allows me to see in real-time when my clients open content I send to them. When a client opens my content, it lets me know which content they viewed. Say if I sent four documents and a video; Showpad will let me know which PDF file was viewed or not viewed. It will also let me know which pages my client looked at the longest. If the video was never played or stopped at 1 minute and 52 seconds, I will know.

Pros

Explicit details on customer engagement
Visibility on which content was viewed or ignored
The ability to have a hub of files or folders that I can easily select which to send and which not to send
There is a tool within it to send an email, that also lets me know when the client has opened it or clicked the links

Cons

I would like to see Showpad implement the option to see if the content was shared with another person.
I could see an improvement if Showpad had the ability to send auto-reminders to engage clients to open content if it hasn't been opened yet.
There is very little room for improvement for Showpad, this software is one of a kind

Likelihood to Recommend

Any person who is interested in understanding the level of engagement from a client needs Showpad. It is a must-have software if you have people within your organization that are customer-facing. If your role is primarily communicating with employees within your own organization, then this software might not be as useful to you. For those in sales, account management, or who needs to know if your recipient has seen your emails/content, this is a useful tool.

Vincent Hsiao

Sales in Sales at SunPower (Renewables & Environment, 501-1000 employees)

Vetted Review

3 years of experience

View profile

Amazing software for internal sales/marketing resource management and for creating deal-specific shared spaces for prospects

Rating: 10 out of 10

Incentivized

March 17, 2022

Use Cases and Deployment Scope

Our use of Showpad has 2 main purposes:
1. We use it as an internal sales/marketing resource library for training and knowledge sharing.
2. We use it to create a customized deal-specific library for our enterprise leads.

Pros

Indexed content for easy searching.
Creating individual shared spaces for prospects and deals in-play.
Ability to upload content of all different types - videos, pdfs, documents, slideshows, etc.

Cons

Not truly a limitation, but I would love it if I could customize the design a bit further within the shared spaces that I create.
Loading large resources sometimes takes a few seconds - not particularly long and not an issue, but it is not instantaneous in some cases.

Likelihood to Recommend

I absolutely love using Showpad within my enterprise deals. It gives me the unique opportunity to lay out our value proposition and have it available throughout the whole process for the lead to access. I can also see if/when they log in and they can even make comments which is very helpful. Another nice feature that I use as a strategic touchpoint within my deals, is when I add a resource during the process. The system can automatically notify the lead that I've added a new resource, but it's not me "annoying them" with a direct email. Very strategic way to make sure the sales "violin string" is strung just right.

Verified User

Executive in Sales (Information Technology & Services company, 1001-5000 employees)

Vetted Review

1 year of experience

Showpad Content - How it closes new business for you!

Rating: 10 out of 10

Incentivized

July 20, 2021

Use Cases and Deployment Scope

Showpad is used through our organization to send large files or presentations to clients in an easy to access format. Showpad helps us determine whether or not a potential client has opened the files and how long they spent reviewing the details. This is extremely helpful in deciding when to follow up.

Pros

Showpad notifies you when someone has reviewed what you sent them.
Showpad organizes my files in an easy to access format.
Showpad is accessible to anyone that receives the link.

Cons

It can be a little challenging when using Showpad at first because you have to upload a lot of your files.
Showpad could have more storage space.

Likelihood to Recommend

Showpad Content is a great tool when sending info to a prospect. This way I know how they engaged with what I sent them which helps me know how I should move forward and when to follow up. If I need to send something to a long-time client I don't feel Showpad is necessary because I know they will view the content because they are expecting it.

Verified User

Account Manager in Sales (Marketing & Advertising company, 10,001+ employees)

Vetted Review

4 years of experience

Showpad gives us an option to change the way we need to be close to customers

Rating: 8 out of 10

Incentivized

July 19, 2021

Use Cases and Deployment Scope

Our Sales department use Showpad to support our customers bringing an adequate space to understand Resolve products and solutions we offer to them. Additionally, we find there an excellent space to create a contact room to chat, comment and guide customers through a good sales experience. Finally, Resolve let there all info about products like datasheets, videos, white papers and all helpful material to support their partners.

Pros

We can see all activities and interactions customers have with the portal
We can interact with our customers using comments spaces to know if there are doubts
We can create private spaces to show our customer only the info they require to see

Cons

It'll be useful integration with other tools to share data or info like share contact info from LinkedIn and google
More easy ways (drag'n drop) to create catalogs or refine what info to share, between others

Likelihood to Recommend

For our sales and marketing tasks, Showpad is very suited and adequate to use. For learning requirements in order to control and guide people that need to cover some particular fields. Into our organization showpad covers mentioned scenarios that are enough to satisfy sales needs, there are no other requirements we have found it to accelerate it's less appropriate

John Orjuela

Account Manager in Sales at Unity Solutions SAS (Information Technology & Services, 11-50 employees)

Vetted Review

Reseller

2 years of experience

View profile

Very Good Library

Rating: 7 out of 10

Incentivized

March 18, 2020

Use Cases and Deployment Scope

Showpad is used in my company as a content library. When I am in need of collateral or internal information about our capabilities, this is the place to go to find the information. This is also where I need to go to see for any training and where I need to complete it.

Pros

centralize
categorize
interactive

Cons

aesthetic
structure
navigation is not always easy

Likelihood to Recommend

Showpad is well suited for efficient searches. When I do a search for a specific topic, I like the fact that the results are very targeted. What I mean is that it's broken down into separate categories for better efficiency and speed of search. For instance, I know if it's something internal or external, etc.

Renaud Renvoye

Client Manager in Sales at Optiv Inc (Computer & Network Security, 1001-5000 employees)

Vetted Review

1 year of experience

Showpad: promising potential, but still somewhat primitive

Rating: 5 out of 10

Incentivized

November 26, 2019

Use Cases and Deployment Scope

Showpad is used by my organization globally across the CS and sales department with content produced by marketing. Our sales enablement team manages it. I purchased it based upon a demo I was given last year at Salesforce. It was purchased to replace the ClearSlide.

Pros

Easy to understand.
Clean interface.

Cons

Need to develop faster-doesn’t seem to be much change in feature/function throughout the year.
Need to align what is pitched to prospects vs. what the product does.
Need to make it easier to create customer slide decks on the fly per rep.

Likelihood to Recommend

Great for generic presentations to customers that don’t need a lot of custom work done. Not very good in offering up specific collateral based upon real-time need.

Verified User

C-Level Executive in Sales (Computer Software company, 51-200 employees)

Vetted Review

1 year of experience

Showpad - The best sales tool out there!

Rating: 10 out of 10

Incentivized

June 21, 2018

Use Cases and Deployment Scope

Showpad is primarily used by our Sales Team. This amazing tool provides the right information at the right time to the right customer.
With such a user-friendly platform it has allowed the Marketing Dept. to really get on board and see value in sharing marketing material easily accessed to build brand awareness.

The ability to send updates and reports instantly is what makes Showpad a key function for our business.

Pros

User-Friendly. The ability to easily customize to fit your needs
Delivering content easily and quickly, reducing cost for print, and out of date information
Reporting. Providing the analytical function to track what content has been utilized or not utilized and become more efficient in the type of information you share
Offline Use. The ability to be able to view content offline

Cons

There is very little to dislike about Showpad. I rate it very highly as one of the best Business Tools I have used to Date.
It would be great that some content could become more interactive rather than static

Likelihood to Recommend

I believe Showpad is perfect for the Sales Force in delivering Customer Activation and sell in Material.
Also provides up to date information that is required daily.

Demelza Hillary

Trade Marketing Support and Sales Systems in Sales at Independent Liquor NZ (Food & Beverages, 201-500 employees)

Vetted Review

2 years of experience

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