#1 most frequent
United States of America
73.9%17 installations of 23
What is ShowMyPC?
ShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.
Categories & Use Cases
Videos
Top Performing Features
Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.3
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.4
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.4
Areas for Improvement
Secure remote access with Smart Card authentication
Establish secure remote connection via Smart Card authentication and Smart Card logon.
Category average: 7.7
Centralized management dashboard
Dashboard to facilitate management of users, permissions, licenses etc.
Category average: 7.5
Multi-platform remote control
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Category average: 6.5
Who Buys & Uses ShowMyPC
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
8.7%2 installations of 23
#3 most frequent
Argentina
4.3%1 installation of 23
ShowMyPC - the perfect free option for on-demand remote access
Pros
- On demand remote access
- Remote view right in the browser
- Remote meetings
Cons
- Free level should have automatic reconnect on reboot
- Being a remote access only software pricing plans could be better
- Branding should be allowed on lower plans
Return on Investment
- The on-demand access is free - can't get a better ROI than that
- Plans are relatively inexpensive - as long as you are not managing large amounts of devices
- Having a go to remote access solution that enables clients to control access is priceless
Alternatives Considered
LogMeIn Central and TeamViewer
Other Software Used
Microsoft 365 (formerly Office 365), LogMeIn Central, QuickBooks Online, Wave Accounting
Needs quite a lot of improvement, but considerable for individuals.
Pros
- Easy access to help with software issues.
- Technical support
- Access to Remote desktop control
- Recording sessions for paper trails
Cons
- No support for Mac
- Software produces lags at times, not the smoothest
- No integration with CSP's for file transfer
Return on Investment
- It allowed us to provide support even in remote locations
- Its website support is very useful as it has allowed us to gain instant access without need of software installation
- Remote Desktop Connection freezes at times and might require more testing and upgrading
Alternatives Considered
TeamViewer, ConnectWise Control (formerly ScreenConnect) and LogMeIn Central
Other Software Used
TeamViewer, ConnectWise Control (formerly ScreenConnect), LogMeIn Central
