Shared Contacts for Gmail

Score8.2 out of 10

69 Reviews and Ratings

What is Shared Contacts for Gmail?

Shared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books (labels) from anywhere (Gmail, Google Contacts, Mobile phones etc.).

Define access permissions exactly like you would do with a Google Doc:

View Only
Edit
Delete permission
Re-share
Transfer of ownership

Access contacts shared from anywhere in a workspace (Gmail, Google Contacts, Calendar, Mobile phones etc.).

See the relevant information of senders and recipients when you compose or receive an email (like with a CRM):
Email, Phone, Company, Job Title
Notes added to the contact
Previous interactions you had with this contact

Shared Contacts for Gmail aims to boost productivity of all Gmail and Google Workspace, previously known as G Suite, users, by providing a solution to a huge problem that Gmail and Google Workspace do not solve: i.e. the ability to share contacts and contact groups. The vendor states it helps users become more effective while collaborating in real-time.

Shared Contacts for Gmail is built to enhance Gmail, Google Contacts, Google Drive, Calendar, your mobile contacts app etc. to include contact sharing features without need to use a third party tool.

It offers a 15-Day Free Trial [no CC required] to try and see how it can help teams.

Categories & Use Cases

Contact Management

Media

Easily set the access permissions while sharing your Google Contacts

Sync your shared contacts with just a click

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Angie Mondragon

Talent Manager in Sales at Doiyen (11-50 employees employees)

Pros

Synchronize different devices
Keeping track of names, numbers and emails
Ability to share contacts

Cons

Disruptive interface
Clunky at the moment of inputting the contacts
Doesn't have offline features

Most Important Features

Synchronization
Sharing capabilities across domains
Detailed contact customization

Return on Investment

More contact with clients
Keeping track of contact information no matter the places
Clients like the familiarity that is created by the constant check on them

Other Software Used

AblyPro Salesforce CPQ Managed Services, Slack, Google Surveys

Logan Yanoff

Digital Inside Account Executive in Sales at Homes.com (501-1000 employees employees)

Pros

Send Contacts with Ease.
Input Contacts seamlessly
Integrates well with all of Gmail

Cons

It's not free
Have to make sure it is turned on
Personal Contacts and Business Contacts get merged sometimes

Most Important Features

Contact Sharing
Document Sharing
Integration with Gmail

Return on Investment

Return on Investment
Easy Utilization
Sharing Contacts made Easy

Alternatives Considered

Google Drive

Other Software Used

Google Drive, Groove, Five9

Tiffany Consalvo

Practice Administrator in Human Resources at Gilbertsville Veterinary Hospital (11-50 employees employees)

Pros

You can easily create a group i.e. Maintenance and share that with anyone that you would like to have access to the maintenance groups contact information.
You can give permissions to some people or not which will allow them to make changes to the contacts. This can help to keep the information up-to-date for everyone.
This has made sharing contacts and organizing our information so much easier!

Cons

I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
My only negative is that it has taken so long for it to be functional within Google.

Return on Investment

Shared contacts is having a positive impact on our overall ROI by making us more efficient. We are spending less time emailing, calling, or popping in to get contact information to each other.
We can now organize our contacts in a more professional manner and nobody is asking what do we call the document that we saved our vendor information on.

Alternatives Considered

Cornerstone Practice Management Software and QuickBooks Desktop Pro

Other Software Used

Cornerstone Practice Management Software, QuickBooks Desktop Pro, Asana

Verified User

Supervisor in Customer Service (1001-5000 employees employees)

Pros

Fast
Easy
User Friendly
Accurate
Automatic

Cons

Updates (old emails show up after erased)
AI recognition
Doubled emails.

Most Important Features

Company Wide Access
Live Updates
Easy Access
Shareable
No password needed for access
Divide-wide compatibility.

Return on Investment

Increased Efficiency
Increased Transparency
Expedited Replies
Increased Control
Too visible information
Easily Edited

Alternatives Considered

Zendesk Sell (formerly Base CRM)

Other Software Used

Zendesk Guide, The Okta Identity Cloud, Slack, Teleopti WFM, Sisense for Cloud Data Teams (formerly Periscope Data)

Verified User

Engineer in Information Technology (10,001+ employees employees)

Pros

Helps manage contact lists and distribution lists.
Eliminates the need for the use of an additional platform, like a CRM, to manage contacts.
Makes it easier to share contacts with a targeted audience with the flexibility to be selective about who the data is being shared with.

Cons

Sometimes it is challenging to import / export lists with certain legacy flavors of Microsoft Outlook and Exchange
Same with certain versions of iOS as well. Versions older than Catalina did have issues with expansions of Group Lists

Most Important Features

Easy to use user groups while tagging contacts within Google Drive
Works very well with all versions and device types for Android and Chrome platforms
Very easy to use, minimizing the need for end-user training
Sharing capabilities can be customized depending on the target audience (e.g., open to all vs restricted for others, etc.)

Return on Investment

Ease of contacts syncing across various device types helped minimize the tech support calls into our helpdesk
Easy to use/self-help tutorials helped minimize the need to train end users
Helped standardize the platform for the targeted business units

Alternatives Considered

Azure AI (Cortana) and Apple iWork

Other Software Used

Apple iCloud, Apple iWork, Microsoft 365 (formerly Office 365)

BIGContacts

Copper

Streak

Shared Contacts for Gmail

What is Shared Contacts for Gmail?

Categories & Use Cases

Media

Reviews