SetMore: Appointment scheduling made easy at an affordable price
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
Our College Services team uses SetMore to schedule appointments with students. It's a helpful tool for making appointment scheduling easy. It syncs with our Outlook calendars so students can click on the Appointment Scheduler link for their advisor and pick any open time-slot showing that works for them. It cuts down on having to email or text back and forth numerous times to try to find a common meeting time that works for the student and advisor. Advisors can text or email out their SetMore appointment scheduling link to their whole caseload of students and students can then book their appointments using that link.
Pros
- Good/fair price compared to competitors.
- Every user on the account gets their own personalized appointment scheduling link.
- Flexibility with services you can make available.
Cons
- Calendar synching errors and bugs.
- Certain fields seen by the scheduler can't be edited.
- Office 365 sync has to be turned on and off pretty regularly to fix issues (time consuming).
Likelihood to Recommend
As mentioned before, the price point of SetMore is better than many of its competitors. We pay $25/month for our whole team to use it, although I think they might be changing the price plans soon so we may have to reevaluate this factor later. I can't give it a 10 out of 10 review because we've just dealt with way too many calendar syncing errors and bugs in our time using it - and SetMore has been way too slow in actually fixing the issues. Customer service is always quick to respond in Chat, but it's a different story with how fast their developers can fix bugs and how much they choose to prioritize certain issues. For the most part, especially more recently, we've had a good experience with SetMore - and it makes appointment scheduling with our students easier. We're glad to use it and I would recommend it to others in education who support students doing 1 on 1 advising. Just except some bugs to come up now and then that may not get fixed immediately.