TrustRadius Insights for Setmore are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive User Interface: Users have consistently praised SetMore for its clear, informative, and intuitive user interface. Several reviewers have stated that the software is easy to navigate and understand, allowing them to quickly grasp how to use it efficiently.
Effective Team Collaboration: Many users have found SetMore to be practical for scheduling across multiple teams. They appreciate that it effectively manages and coordinates tasks and activities among different team members, streamlining collaboration and ensuring efficient task allocation.
Seamless Calendar Integration: Numerous reviewers have expressed appreciation for SetMore's seamless integration with third-party calendars. This feature allows users to consolidate their schedules from various platforms into one place, enhancing productivity and organization. Syncing SetMore with existing calendars makes it easy for users to manage all their appointments in a centralized location.
Setmore Reviews
3 Reviews
Mid-sized Companies (51-1,000 employees)
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Our College Services team uses SetMore to schedule appointments with students. It's a helpful tool for making appointment scheduling easy. It syncs with our Outlook calendars so students can click on the Appointment Scheduler link for their advisor and pick any open time-slot showing that works for them. It cuts down on having to email or text back and forth numerous times to try to find a common meeting time that works for the student and advisor. Advisors can text or email out their SetMore appointment scheduling link to their whole caseload of students and students can then book their appointments using that link.
Pros
Good/fair price compared to competitors.
Every user on the account gets their own personalized appointment scheduling link.
Flexibility with services you can make available.
Cons
Calendar synching errors and bugs.
Certain fields seen by the scheduler can't be edited.
Office 365 sync has to be turned on and off pretty regularly to fix issues (time consuming).
Likelihood to Recommend
As mentioned before, the price point of SetMore is better than many of its competitors. We pay $25/month for our whole team to use it, although I think they might be changing the price plans soon so we may have to reevaluate this factor later. I can't give it a 10 out of 10 review because we've just dealt with way too many calendar syncing errors and bugs in our time using it - and SetMore has been way too slow in actually fixing the issues. Customer service is always quick to respond in Chat, but it's a different story with how fast their developers can fix bugs and how much they choose to prioritize certain issues. For the most part, especially more recently, we've had a good experience with SetMore - and it makes appointment scheduling with our students easier. We're glad to use it and I would recommend it to others in education who support students doing 1 on 1 advising. Just except some bugs to come up now and then that may not get fixed immediately.
We currently use SetMore to book interview appointments, employee tests, office visits, HR meetings, phone calls etc. We have a large entry-level workforce, and sending an email to request office services was creating tons of emails. SetMore allows employees to be proactive and make appointments, when they want, for when they want, without having to reach out. We use this across all departments and it is very easy to use and customize.
Pros
Ease of use.
Stable non-glitchy software.
Affordable.
Syncs with other calendars.
Cons
Would like if it could sync directly to Google calendar (i.e have a direct plugin) without going through the website.
Could have a "how to" tutorial for booking appointments for users.
Likelihood to Recommend
SetMore is great for companies that have specific calendar needs; we, for example, use it very heavily in an HR function. We have appointments titled with popular needs (like HR consultation, benefits chat, phone call, check paycheck etc). They can make appointments in our available times through this, so we can be organized and cut down on emails. We also use this for accounting, outside vendors, etc. I think it would not be good for an organization that has a lot in flux-- you need to have your operations closely buttoned up to get the maximum use out of this product.
SetMore is used within our entire organization. This software provides appointment scheduling solutions for all departments of our company. The software two-way syncs with our calendars that we use daily. SetMore provides an online 24/7 option for our clients to schedule appointments with our sales and service departments. We have access from a desktop and mobile application so we always have access to our schedule whether we are at our desk or away from the office.
Pros
Two Way Sync with Google Calendar
Provides Stripe integration for Check Out and Pre-Pay, as needed, for scheduling.
The mobile application provides anywhere access.
SMS reminders are convenient for our clients.
Cons
The Notifications on the Android App do seem to be finicky if you do not have a regular volume of appointments being set.
Ability to schedule more that one service at a time.
Double Booking ability from the Booking Page.
Likelihood to Recommend
SetMore is well suited for anyone needing appointment setting services.
SetMore works great to schedule a call out for virtual meetings.
SetMore provides the ability for at home appointments by capturing address information if required.
The ability to schedule an appointment from your app while meeting someone at a networking event and not having to pull out a planner is fantastic.
The only instance that I know has trouble with SetMore may be for scheduling without set available times.
