Enterprise sophistication for session replay
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
It is mainly used by site optimization and user experience teams within our client organizations. In more sophisticated businesses, it can also be used by marketing and analytics teams.
Pros
- Session replay.
- Integration with Google Analytics.
- Struggle score.
Cons
- Heat mapping.
- Surveys.
Likelihood to Recommend
SessionCam is well suited if a client is using Google Analytics and Google Optimize but wants to understand more qualitatively how users interact on their platforms. Also for an automated way to check user sessions that struggle or abandon.
AS
Amin Shawki
Head of Growth in Customer Service at InfoTrust, LLC (Marketing and Advertising, 51-200 employees)
Vetted Review
3 years of experience