TrustRadius Insights for SentinelOne Singularity are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users have made several recommendations for SentinelOne based on their experiences. Firstly, users recommend taking advantage of the training and becoming familiar with the dashboard and terminology. This can help users optimize their use of the product and maximize its benefits. Secondly, users suggest researching exclusions necessary for interoperability with other products and applications. This can ensure a smooth integration process and prevent any compatibility issues. Lastly, users advise considering the additional modules and support provided by Carbon Black before making a decision. By evaluating these offerings alongside SentinelOne, users can make an informed choice based on their specific needs. Overall, these recommendations highlight the importance of training, research, and careful evaluation when using SentinelOne.
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SentinelOne Singularity Reviews
11 Reviews
Mid-sized Companies (51-1,000 employees)
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SentinelOne Singularity is comprehensive cybersecurity platform in which having multiple services and product like EDR ,XDR , Cloud security (CNAAP) and identity protection also available in SentinelOne Singularity portfolio. SentinelOne Singularity gives you Advance AI and ML features that are capable for detect and protect you from advanced ransomware attacks. with unified console and lightweight agent.
Pros
Automatic remediation
One click rollback
easy to use
Cons
USB Category features is bit confusing for customers.
Need to comes in DLP market also.
improvement in application management feature.
Likelihood to Recommend
SentinelOne Singularity is AI powered behavioural analysis and storyline technologies are ideal for protecting APTs and use advanced techniques for threat detection and protection with one click respones or automate respones. SentinelOne Singularity are much capable for protecting small and enterprise industries from ransomware attack that can't detect by traditional AVs.So if you are in health sector or any other sector you can go with SentinelOne Singularity.
VU
Verified User
Engineer in Information Technology (501-1000 employees)
We have 450-500 employees spread out between 50 office locations, plus work from home. SentinelOne Singularity ensures that each endpoint is locked down and properly monitored for traffic, malicious activity, and more. The logs are easy to access, and the alerts are nearly instantaneous. Despite having a small in house IT team, we can still provide adequate coverage.
Pros
malicious activity prevention
malicious activity detection
monitoring and logging actions for future review
alerts and resolutions for events
Cons
the portal has a bit of a learning curve
Likelihood to Recommend
This product scales well and is equally at home in a use case with 5 endpoints or 500 endpoints.
VU
Verified User
C-Level Executive in Corporate (201-500 employees)
We use SentinelOne Singularity for our Endpoint detection and response and to connect via api to our Cloud based Managed detection and response providers SIEM tool. We have SentinelOne Singularity deployed to both end user laptops, production workstations and our servers. The deployment includes two physical locations as well as a number of remote and hybrids users.
Pros
Activity logging
Investigation tools for event search
Light weight endpoint
Cons
User interface can be confusing at first.
Sites vs default site vs groups can be confusing at first
Occasionally over agressive false positives with other tools like RMM tools
Likelihood to Recommend
Great for ease of deployment in small and medium businesses an was easy to configure and deploy. Much simpler than get Microsoft Defender up and running from scratch. If an organization already has a lot of investment in a microsoft centric security stack, it might be more cost effective and simpler to manage using Microsoft Defender for Endpoints.
VU
Verified User
Director in Information Technology (51-200 employees)
Set a one works to secure points across Windows and macOS devices and serves as a great modern in-point detection response tool that ties in well with a managed detection response platform. We have it deployed across about 90 machines in two physical locations and about 20 employees.
Pros
Detail investigation into events down to the process and second.
Great integrations.
Fairly good AI detection.
Great UI.
Cons
Sites vs location vs org layer can get confusing.
Little learning curve on search for endpoints.
Occasional false positives on AI detection.
Likelihood to Recommend
It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.
VU
Verified User
Director in Information Technology (51-200 employees)
S1 Singularity is an extremely effective product in protecting assets in your infrastructure from attack. It gives your IT and/or security teams advanced capabilities. One is the ability to isolate one or more endpoints. This means that endpoint only can communicate with the S1 console and nothing else. Additionally, your teams have the visibility they need to understand what’s going on. I often hear people say, “But it will slow down my machines.” This is only true if you are not properly using the product and making exceptions where they need to made. I have also seen people go the opposite way and make way too many and too broad exceptions which increases the risk and defeats the purpose of the solution. The key is to ensure you understand for S1 or any similar product, that you must have people educated on how to use it. They must monitor it. This and other similar products are not set and forget. But, if you do it right (and it’s not hard), you will have a very effective defense against today’s emerging threats.
Pros
Detect threats
Stop threats
Provide visibility
Investigative capabilities
Cons
Medical environments are more sensitive to hiccups that can be caused by EDRs. This could be better documented and addressed.
The product names can be confusing to some.
Likelihood to Recommend
It’s an extremely effective product. It runs on multiple platforms. It even has the ability to protect endpoints from IoT devices. It won’t work in environments where there are end-of-life operating systems and hardware.
I do have access and use it, but it is monitored by a 3rd party security provider. It has been very beneficial after a phishing email got through O365. The install agent goes on each of our endpoints and servers. If any threats are severe we will be notified via email/SMS/phone.
Pros
Installs on all of our Windows machines and only requires 1 reboot for the install to finish.
It allows you to customize the UI and filters based on your use case.
Gives a very high level of visibility into any concerns you have or should have in your network.
Cons
Possibly for compatibility with legacy Windows OS's and non Windows OS's.
Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
Could do better with reporting at the base level subscription.
Likelihood to Recommend
I'm not sure about pricing but I have heard from larger companies that it was not very accessible because of their size. We are a small company and we also utilize a SIEM which helped offset costs right off the bat. I think it makes 100% sense for IT departments that don't have enough staff to monitor their environment in depth.
We recently deployed SentinelOne companywide to give us more granular control of our environment than our previous solution provided. We were using Webroot. While it's a solid product, Webroot did not give the level of control that we wanted for each endpoint. It was policy driven and required more global than finite management for endpoints.
Pros
It allows granular, targeted control of endpoints.
It has a central management console.
It allows management of endpoints through policies or groups and/or individual device control.
Likelihood to Recommend
As an MSP, we were looking for a product to use internally and for our clients that already had a well established industry presence and could give us more flexibility for endpoint management. SentinielOne has met and exceeded our expectation for those criteria. I would recommend it to any MSP or their clients. The industry reputation is well founded based on our experience so far.
Our organization uses SentinelOne as its primary endpoint protection tool. We install it on all institution-owed computers, both PC and Mac, and our servers as well. The installation also includes student computer lab PCs. SentinelOne is managed by our IT department and installed from our primary file server via an installation script.
Pros
Pricing
Threat Detection
Product Development
Informing users of threats and trends
Cons
Deliver on promises made at public presentations
Managing resellers
Auto updates of the client app
Likelihood to Recommend
I have now used three different major endpoint protection products at our institution in the last 36 months. SentinelOne is the only one that has been easy to use at an affordable cost, and been effective at protecting all of our endpoints. As a result, I awarded them a 36 month deal.
VU
Verified User
Manager in Information Technology (51-200 employees)
It is used by all the departments of the company, about a hundred users. It provides us with maximum security on individual endpoints and, above all, through a very well-made console. It gives us the possibility to monitor every customer both within the company and outside the company itself.
Pros
Coexists peacefully with antivirus already installed
It does not create any problem of slowdowns to the machine on which it is installed
It effectively does what it is designed for
Cons
To date, I have not found any weak points in SentinelOne
Likelihood to Recommend
It is well suited for every situation where safety must be put first. It has been useful in situations where I need to have reliable and non-invasive software that can coexist with other security software.
VU
Verified User
Manager in Information Technology (51-200 employees)
SentinelOne is used for my entire company as our endpoint protection on our servers and workstations. We have a very mobile staff and needed a product that would provide protection when out in the field or in the office. Since we switched to SentinelOne we have significantly reduced downtime of our computers, staff and IT support staff to resolve issues.
Pros
Prior to the use of SentinelOne, my staff spent on average 4 hours a week fixing/rebuilding computers that were infected. We now spend less than 30 minutes each week. That is a direct saving of both regular and IT staff time.
Simple straight forward portal controls all aspects of SentinelOne with good alerting for my staff if issues arise.
Easy touchless testing and deploy of new version to our staff where ever they work.
Cons
Currently it does everything I expect from an endpoint security product and requires very little time from my staff.
Likelihood to Recommend
The product works great for our servers and computers that run Windows as the OS. We have had some issues with the few MACs we have. It takes more work to get the client installed and working.
