SendPulse Professional, Scientific, and Technical Services Reviews & Insights

Score3.7 out of 10

25 Reviews and Ratings

Community insights

TrustRadius Insights for SendPulse are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Open-rate optimization: Users have praised SendPulse for its unique ability to connect with subscribers at the best time for each individual, resulting in increased open rates. This feature has been mentioned by several reviewers and is seen as a valuable tool for improving email campaign performance.

Ease of use and flexibility: Reviewers have consistently highlighted the ease of use of SendPulse, particularly when it comes to creating templates for newsletters, auto-responders, and different unsubscribe pages. The ability to customize fields in the CRM has also been appreciated by users, allowing for more effective targeting of subscribers. This user-friendly interface and flexibility have been mentioned repeatedly as key strengths of SendPulse.

Great customer support: Many users have commended SendPulse for its fast and friendly customer support. They reported receiving responses within 10 minutes to an hour, which demonstrates that the company is proactive in addressing any issues or concerns that may arise. The availability of helpful customer support has been positively noted by multiple reviewers.

SendPulse Reviews

4 Reviews

Professional, Scientific, and Technical ServicesInformation Technology & Services2Marketing & Advertising2

SendPulse is pretty average across the board but not the worst option out there

Rating: 5 out of 10

Incentivized

August 3, 2022

Use Cases and Deployment Scope

One of our clients (a restaurant that also ships some products nationwide) uses it for their email marketing. It was my first and only experience using the software, but I have used many other email marketing software over the years, and I just wasn't very impressed with the features that were provided, integrations, or email design/customization abilities.

Pros

Good for basic email marketing
User friendly UI
Affordable for small businesses

Cons

Integrations with other software
Email design and customization
Automation

Likelihood to Recommend

SendPulse is average priced compared to its competitors, so not the most expensive by any means but also not the cheapest for what I feel is its target audience, which is a small business that wants something easy to set up and doesn't need advanced features since it lacks in things like integrations, automation, etc.

Justin DiMucci

Creative Director in Marketing at Carlson Communications (Marketing & Advertising, 11-50 employees)

Vetted Review

1 year of experience

View profile

DFY Email Marketing

Rating: 10 out of 10

Incentivized

May 26, 2017

Use Cases and Deployment Scope

I use SendPulse to connect and communicate with my subscribers and clients through newsletters.

Pros

SendPulse allows you to create a win-win situation when an email goes out, and avoid "spammy" situations with subscribers.
It is easy to use, create a template for a newsletter, create auto-responders, and create different unsubscribe pages.

Cons

I'd love to receive emails with best practices from other customers using SendPulse.
I'd love to see an integration of SendPulse with the Bloom plugin from Elegant Themes.

Likelihood to Recommend

SendPulse allows us to connect with subscribers at the best time for each subscriber, which I haven't found anywhere else. What I mean is that if one of your subscribers reads emails at 8 am, and another one at 2 pm, SendPulse will automatically send emails at that time when you subscriber reads emails. This is fantastic to increase your open rate!

Matt Martin (a.k.a-Muhathir Shams)

CEO in Information Technology at Source 2 Outsource (Information Technology and Services, 1-10 employees)

Vetted Review

1 year of experience

View profile

Honest Sendpulse Review From Ecommerce Blog Owner In Indonesia (Buattokoonline.id)

Rating: 10 out of 10

Incentivized

May 11, 2017

Use Cases and Deployment Scope

SendPluse is being used across the whole organization for content and marketing. It helps us a lot by providing a great email marketing service, specifically in increasing our Click Through Rate (CTR), and also the open rate of our email by automatically (and easily) doing A/B tests with different subjects. The push notification system is also a great addition to get follow-up up information.

Pros

Very easy A/B Testing feature with subject
Push notification feature (love it!)
Great customer support
Artificial Intelligence feature!

Cons

More webinars or short (and concise) videos describing the features

Likelihood to Recommend

If you have a problem with open rates, or maybe your database is not so responsive, Sendpulse is the best solution.

Rein Mahatma

Founder in Marketing at Buattokoonline.id (Marketing and Advertising, 1-10 employees)

Vetted Review

1 year of experience

View profile

SendPulse is intuitive and offers best email marketing pricing

Rating: 10 out of 10

Incentivized

January 4, 2017

Use Cases and Deployment Scope

We use sendpulse to communicate with our users. It allows us to quickly create notification, sales, and promotional emails without engineering involvement. Sendpulse helps us increase our user retention and makes it easy to reach our users on several communication channels.

Pros

The drag and drop email builder has been easy to use and is very intuitive. I like the flexibility of creating emails from scratch or using existing templates without coding.
The automated resend feature has been extremely helpful in increasing our open rate.

Cons

So far we have not had any issues.

Likelihood to Recommend

If you do email marketing this product can save a lot of time and money over competitors.

Lana A. Dubinskiy

Vice President of Product in Product Management at iBuildapp (Information Technology and Services, 11-50 employees)

Vetted Review

2 years of experience

View profile

Loading Reviews List....