TrustRadius Insights for Sendible are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Most Robust Platform: Users have consistently found Sendible to be the most robust social media management platform compared to others, praising its wide range of features and ease of use. Several reviewers have highlighted that Sendible offers a comprehensive suite of tools for managing social media accounts effectively.
Responsive Customer Support: Many users have praised the highly accommodating and always available customer support provided by Sendible. Multiple reviewers have mentioned that they never had any issues reaching out to the support team for assistance, whether it was for a quick question or to demo other features.
Convenient Access and Navigation: The easy access provided by Sendible has been appreciated by users, making it convenient for them to find what they are looking for. Reviewers have mentioned that they can easily locate posts that didn't go up and report them, as well as complete assigned tasks without any hassle.
Sendible is the tool we use to manage multiple social media accounts and multiple accounts within those social profiles, measure and monitor all activities in the social media accounts. Quick enough to schedule content to post, attach any media and set time for posting to the connected accounts. We spend less time researching on how to personalize messages since Sendible monitors the accounts and is set to post automatic replies or retweet.
Pros
Schedule and queue social media posts across multiple platforms
Real-time interactions with the audience
Identifying brand influencers and monitoring mentions
Campaign performance insights
Cons
They do not offer a free plan, however there is free trial with 30-day money back guarantee.
The cost of premium services is higher the average costs of alternatives.
Likelihood to Recommend
Sendible is appropriate for promoting any website and automating social media profiles, prospecting new leads to build the audience. Sendible puts businesses on a path for lead acquisition and provides a clear operating strategy for deploying social media campaigns that help drive traffic. It is designed for all businesses that use social media.
Sendible is being used by our company to easily post to all of our social media accounts for the multiple projects we have. Since using Sendible we have been able to keep up with weekly goals and planned posts. I am in charge of all of the social media so I'm responsible for all the content that is posted using this platform makes it 10 times easier and quicker to finish with the layout.
Pros
Ease of access on this platform is one of my favorite things.
Quick posting features.
Cons
I would love to see more services available to add as I'm constantly adding new customers.
It would be great and very useful if they had a clickable calendar to view which dates are already booked with posts for a quick reference while scheduling new posts.
Likelihood to Recommend
Sendible is perfect getting the upper hand on all of your social media accounts. You can easily upload content and track analytics for all of your accounts. It has an awesome report builder feature that I don't utilize, but it would be super handy for those who need to create reports for bosses and meetings to show your progress.
We trialled Sendible after finding HootSuite too expensive for a company of our size. The primary goals were to enable the corporate marketing team to manage the email activity of a range of different people in different countries and divisions.
Pros
It offers the basic functionality offered by all social media management platforms
Cons
Slow to load.
User guide and help function were really poor, and live support never seemed available in UK office hours. It's pretty intuitive but there's no help.
Connection to LinkedIn didn't seem to work.
Really struggled to identify a single benefit of using this over simply working with platforms directly. Yes, there were a couple more metrics visible, but it just didn't give business benefits.
Likelihood to Recommend
I am sceptical about the benefits of social media management platforms in general, believing they enable bad practice (scheduling posts in advance because it makes your life easier, rather than using social media as a live, responsive and engaging comms tool / blasting out identical content to platforms which have quite different purposes and audiences). That said, some are better than others. I would guess people are attracted to Sendible as it's a lower price point for some businesses than alternatives. It is clunky, slow to load and a very obvious 'me too' product, where you don't feel there's a vision or focus on driving customer benefits. The social media scanning tool was incredibly poor and brought back very unreliable results. The connection to LinkedIn didn't work for company pages or showcase pages. Really, really, if you're looking at this, go the whole hog and invest in marketing automation which does all this and much, much more.
