TrustRadius Insights for Sendible are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Most Robust Platform: Users have consistently found Sendible to be the most robust social media management platform compared to others, praising its wide range of features and ease of use. Several reviewers have highlighted that Sendible offers a comprehensive suite of tools for managing social media accounts effectively.
Responsive Customer Support: Many users have praised the highly accommodating and always available customer support provided by Sendible. Multiple reviewers have mentioned that they never had any issues reaching out to the support team for assistance, whether it was for a quick question or to demo other features.
Convenient Access and Navigation: The easy access provided by Sendible has been appreciated by users, making it convenient for them to find what they are looking for. Reviewers have mentioned that they can easily locate posts that didn't go up and report them, as well as complete assigned tasks without any hassle.
I'm using Sendible to schedule and send four weeks' worth of posts at once. Without Sendible I would have to be ready to send the posts at the exact time we needed them to go out. Now I can schedule the post and forget about it, which makes all the difference.
Pros
Scheduling multiple social media posts at once.
Being able to see engagement for a post across all platforms in one location.
Cons
Different feeds for each company that I'm posting for would be nice.
Likelihood to Recommend
If you are posting media to multiple feeds, or if you have multiple clients that you post for, Sendible is the best option for you.
VU
Verified User
Vice-President in Marketing (Media Production company, 1-10 employees)
Sendible helps us to manage all our social media accounts from one dashboard. The ease of creating and scheduling social media is really easy. Everything is clear and simple on Sendible. Sendible doesn't contain any bugs and works 100% perfectly. You can easily access all functions on Sendible. We primarily use Sendible for our Facebook platforms to connect with our fans. Sendible saves us our precious time.
Pros
Easy to use.
Option to schedule Google Posts to GMB listings.
Lets you draft posts and publish them to Tumblr.
Will get Social Media reports instantly.
Google Chrome extension available to schedule your contents.
Cons
Should lower the price. Price is high compared to Buffer.
Module limit in reporting is hard to work around.
Sometimes some problems with loading the dashboard.
Need to improve real time monitoring option.
No option to manage Pinterest accounts now.
Likelihood to Recommend
Sendible is good if you are looking for a complete Social Media Management software. It is great if you have a team and they are working to develop social media content for your own company or for your clients. If you are looking for a software to manage your Pinterest contents too, Sendible is not the choice for you because Sendible doesn't support Pinterest now.
The ability to brand monitor is a strength. Even if individuals don't specifically tag you in Twitter posts, you can know they're talking about the company, allowing you to bring in new users.
When responding to a post in the inbox, the visual check mark on the right hand side is a helpful reminder that you've responded to a tweet. When juggling multiple accounts as I do, it is especially useful.
Because we work with businesses that provide consumer services, integrating Yelp monitoring is also important. By getting emails from Yelp in our inbox as they come in on the website, we're able to better address problems as they arise, or provide more real time positive feedback through our social media channels.
Cons
This service is probably not the best for really large or fast-paced accounts. While it seems that some posts come in through Sendible immediately, others seem to take several hours. For the non-profits and smaller businesses we work for, this is not a problem, but it could be for larger businesses.
When you try to click on individual accounts to get more detailed profile information, the profile rarely loads. This information could be useful to get a sense of how many followers an individual has, and to see other content they've posted.
If you're working with individuals in multiple time zones, there are some functionality problems. You only have one default time zone, so if you're generally based in PST but end up in EST, you'll have to automatically adjust the time stamp to 3 hours earlier in order for the post to go out immediately.
Likelihood to Recommend
Though the solution works well for some aspects of our business, I would be careful to recommend it to another colleague. The most important questions would be: how many different accounts are you trying to manage? how real-time and high volume is the social media response on these accounts? do you have any outside brand monitoring needs (including through Yelp?) If an individual only has 1-2 accounts or has really high volume needs, I couldn't suggest Sendible.