TrustRadius Insights for Seismic Learning are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive User Interface: Users have consistently praised Lessonly's user interface, with many stating that it is extremely intuitive and easy to navigate. The clean and simple design allows users to quickly understand how to use the platform without any learning curve.
Various Test Types and Rich Media Support: Many reviewers highly value the ability of Lessonly to create various types of tests, including multiple choice and freeform. They also appreciate the inclusion of videos, images, and slides in their lessons, which makes onboarding and training more engaging and interactive.
Quick-Burst Learning and Task Assignment: The quick-burst learning feature of Lessonly has been widely praised by users. It allows them to access bite-sized lessons and easily assign tasks to individuals. This feature is beneficial for monitoring completion and tracking the performance of both teams and individual students.
We use Seismic Learning in our organization to take our new lessons in regarding about our processes that we use on our daily work. Seismic Learning is user interface friendly it's easy to navigate throughout the lessons and there are various types of lessons that you can take for example videos or slideshows that will help the user learn more.
Pros
Lesson Plan
Process learning
Interactive learning
Additional learning content
Will help the user hone their skill
Cons
Being able to change the text on the platform
Changing theme on the platform
Being able to customize or organize the template of the lessons
Likelihood to Recommend
One of the scenarios that I experienced hence why I would recommend my colleague's to use Seismic Learning is that this very platform honed my skills in which affected my day to day process basis on the relevant workload that I'm doing at my work. Seismic Learning does pretty well on reminding you about your previous lessons and tasks.
VU
Verified User
Representative in Customer Service (Automotive company, 1001-5000 employees)
We use Lessonly to train holiday temps for our Customer Support team.
Pros
Screen recording
Organization
Variety of learning tools
Cons
Sound editing on screen recordings.
More intuitive interface for adding/editing modules.
Likelihood to Recommend
I highly recommend Lessonly. We signed on with them a little last minute for our needs and had much less time than we were used to getting training set up for when we needed it. Lessonly made it easy to create and distribute training.
VU
Verified User
Employee in Customer Service (Consumer Goods company, 51-200 employees)
We are using Lessonly here in our Customer Experience department, with all of our agents. We previously were not using any LMS - instead, we were using Google docs and sheets alongside SurveyMonkey. As our department grew we knew that we needed a more organized, cohesive training/learning system.
Pros
Lessonly keeps our content organized and consistent. We have a LOT of information for our agents to learn and know, so the consistency is a key factor.
Keeping team members in the appropriate groups is incredibly easy, with the Smart Groups. Changing one thing in someone's profile easily pops them into the correct Smart Groups, saving time for me and other Admins.
Creating engaging content is incredibly easy with Lessonly. Previously our content would be a Google doc with a linked quiz from SurveyMonkey and it would be informative, but not engaging at all.
Cons
There are some functionality features with Roles that I would love to see changed - the permissions being more flexible, essentially.
I'd like to see additional Insights, including who the least active users are.
Likelihood to Recommend
Lessonly is great for customer service LMS needs. For any team with a high number of users and also a LOT of content, Lessonly is incredible. It keeps things organized so agents know where to look. And the option to send feedback with the Ask the Expert is incredible because honestly we have so much content and information that is constantly changing, sometimes we miss things. So agents being able to ask a question/verify if something is up-to-date in real-time is wonderful. Lessonly wouldn't be very helpful for other departments in our company, like our kitchen facility which relies on hands-on, in-person training.
VU
Verified User
Manager in Customer Service (Food Production company, 501-1000 employees)
We use Lessonly for our remote sales team. We have over 250 employees across the country that use the platform for onboarding, weekly training, and recognition. We use it to standardize our onboarding processes and to make sure all employees have access to the information they need in order to be successful.
Pros
User interface.
Easy to use on admin side.
Cons
Sometimes the practice function freezes.
Likelihood to Recommend
Lessonly is great for filming practice scenarios like elevator pitches. It is a great place to store information where the entire team can access it and know it is correct. I wouldn’t recommend it for more complex tracking situations like if you wanted to know exactly how long someone spent on each page of the lesson. But for tracking overall it’s very good.
Lessonly is being used across our whole organization for onboarding, orientation, and product training.
Pros
User-Friendly.
Admin Friendly.
Easy to use searchability.
Cons
We would love to see more design ability when building lessons.
Updating the admin panel is not easy, as it's not easy to search in the admin panel.
Likelihood to Recommend
Really at any company, I believe Lessonly is a benefit. For onboarding and orientation itself, it saves a lot of time from the HR department and keeps things all in one place.
Lessonly is used for our on-boarding training as well as any new skills training. Many employees here continue to use Lessonly after training because they prefer the format when researching customer issues.
Pros
Interactive
Easy to navigate
Consistent
Cons
No need for a background image in lessons
Could be easier to retake tests
Maybe add a "favorites" folder for people to get back to lessons quickly
Likelihood to Recommend
I like Lessonly's ability to translate to a self-paced training for at-home or remote employees as well as to work as a classroom guide.
VU
Verified User
Employee in Customer Service (Shipbuilding company, 201-500 employees)
Lessonly is being used by our Sales Training Department, not company-wide. The business problem it solves is the quick availability for lessons on mobile iDevices and the search function that our LMS does not offer.
Pros
Quick-burst learning.
Search function.
Interactive learning.
Cons
Better function lesson to PDF function.
I miss the search function in chat.
Likelihood to Recommend
Lessonly is very user-friendly and gives me the free reign for assigning and removing content and tracking completion without having to run a report in IT or put in a service ticket. I can solve any issues for my Field team really quickly.
We use Lessonly in our new hire training program and to support continued education afterward. Lessonly helps us keep track of those who have excelled in certain areas as well as those who need additional support. Lessonly also helps our whole office keep up to date with monthly lessons focusing on the new developments we have created.
Pros
Training supplementation
Quiz and test creation
Data tracking
Cons
More customization
More detailed data
Add timers to lessons to limit the amount of time you can spend taking a lesson or quiz.
Likelihood to Recommend
Lessonly is perfect for providing product training, policy training, procedure training, and being able to ensure that learners are retaining the information. There are so many features for each lesson that you can really decide how it is best used for your company. We use it for many different reasons.