TrustRadius Insights for Seismic Learning are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive User Interface: Users have consistently praised Lessonly's user interface, with many stating that it is extremely intuitive and easy to navigate. The clean and simple design allows users to quickly understand how to use the platform without any learning curve.
Various Test Types and Rich Media Support: Many reviewers highly value the ability of Lessonly to create various types of tests, including multiple choice and freeform. They also appreciate the inclusion of videos, images, and slides in their lessons, which makes onboarding and training more engaging and interactive.
Quick-Burst Learning and Task Assignment: The quick-burst learning feature of Lessonly has been widely praised by users. It allows them to access bite-sized lessons and easily assign tasks to individuals. This feature is beneficial for monitoring completion and tracking the performance of both teams and individual students.
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Seismic Learning Reviews
90 Reviews
Mid-sized Companies (51-1,000 employees)
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Seismic Learning helps us to effectively roll out new products, tools, and processes internally. We use Seismic Learning to create short training programs, as well as certificate programs to adhere to regulatory compliance. All of this is internal to our organization. We have heavily used Seismic Learning to familiarize users with a new system or product, and ensure that they comprehend the features before providing access to the new system or product itself using Seismic Learning's quiz -like features.
Pros
Ease of set up
Ability to easily restructure existing learning content
Customizability in how lessons are assigned
Cons
The UI of Seismic Learning is clunky at times, especially for content creators
Seismic Learning is missing an automated reminder feature
I'd like to see more "knowledge check" features that ensure comprehension of the material covered
Likelihood to Recommend
Seismic Learning is well suited for organizations that have a lot of people that may be creating training, and they want all of the training to be housed in a central system. Seismic Learning is well equipped for beginners to use to create their own lessons. Seismic Learning doesn't have many features that help you capture your own screen, so creating software training isn't very straightforward.
VU
Verified User
Program Manager in Research & Development (501-1000 employees)
We use Lessonly in our Member Services and Community Relations Departments.
Pros
Helped us put all of our policies and procedures online and available for our Reps so they could have access at their fingertips.
The many lessons that are available for our reps is unbelievable. They are always learning and taking lessons on their own in areas that they believe they need work in.
The support team that we have at Lessonly is amazing. The calls that we have with them are always productive. They are always looking for ways to make our lives easier so we can do better work.
Cons
It would be nice to be able to import a document and be able to search for that document or a word in the document. Currently you have to copy and paste in order to have the search functionality.
Likelihood to Recommend
Lessonly is well suited for any customer service team. Our team has so much they have to remember and we have so many policies and procedures. Lessonly has been a blessing for our team to be able to have everything they need in one place.
We use Lessonly from an HR and Sales training perspective to ensure that we have full transparency and accountability with our employees when we deploy something for them to work on. It's been a game-changer because it's allowed us to react extremely quickly to the current COVID-19 environment due to the intuitive nature of the software.
Pros
Video-based lessons
Self-paced content creation
Extremely intuitive layout/design
Amazing internal team
Cons
Response time for support requests
Self-serve support resources
Likelihood to Recommend
In my experience with Lessonly, I would strongly recommend this product to anyone who has a team who needs the ability to have insight into where they are and accountability if pieces of training have not been met. This is my third company where Lessonly has been implemented and I would use it again and again.
We use Lessonly for training and continued education. The platform allows everyone in our department to have the most up to date information and to stay on the same page. Whether it be a large policy change or a small internal tool, Lessonly makes it easy for us to disseminate the information easily and effectively.
Pros
Makes training easy: Allows us to focus on the content.
Good customer service: Fast & friendly problem solving.
Clean user interface: Simple to make Lessonly content, easy for agents to digest the info.
Cons
The search feature sometimes doesn't pull up what I'm looking for.
Likelihood to Recommend
Lessonly is easy to use and makes learning fun. The simple user interface allows us to create new content quickly, track our agents' progress, and make sure everyone at the company has access to the tools they need to do their job. Max Yoder spoke to our team and was very inspiring as well!
It was offered as a benefit for general learning. Also, it is being used for training specific to our company.
Pros
Choice of lessons
Ease of use, not difficult to manage.
Credentials of the trainer.
Cons
Going back on a quiz is hard to navigate if it advances.
A lot of the lessons are formatted the same, not enough diversity to keep interest.
Being able to have an online note pad that you could cut and paste video or a way to tag the portion that you want to review again.
Likelihood to Recommend
I share relevant classes with my coworkers on a regular basis. I have given lessons as resources for coworkers to overcome scenarios that have been well received. I encourage my team and friends to check it out all the time. I would love to see more certificate programs offered in the future.
Lessonly is being used by the organization for the onboarding of new employees, as well as supplementary training for employees in production. Whenever there are new features or product updates from our client, we also use Lessonly to disseminate the information to the entire company to ensure knowledge calibration. This allows for a more effective way of communicating the goals and expectations of our client's product managers to our customer support representatives who assist our client's customers firsthand.
Pros
It's very easy to use and intuitive.
Content-building tools work really well.
The visuals are pleasing.
The lesson completion dashboard is very detailed.
Grading quizzes and essays is easy.
Cons
Perhaps more choice in fonts.
An easier way to communicate between the creator/manager of content and the learner within the tool.
Likelihood to Recommend
Lessonly is great for training new and current employees on company products and processes. It also works well as a repository of knowledge but may require maintenance of content if knowledge is constantly changing.
We use Lessonly to train holiday temps for our Customer Support team.
Pros
Screen recording
Organization
Variety of learning tools
Cons
Sound editing on screen recordings.
More intuitive interface for adding/editing modules.
Likelihood to Recommend
I highly recommend Lessonly. We signed on with them a little last minute for our needs and had much less time than we were used to getting training set up for when we needed it. Lessonly made it easy to create and distribute training.
We are using Lessonly here in our Customer Experience department, with all of our agents. We previously were not using any LMS - instead, we were using Google docs and sheets alongside SurveyMonkey. As our department grew we knew that we needed a more organized, cohesive training/learning system.
Pros
Lessonly keeps our content organized and consistent. We have a LOT of information for our agents to learn and know, so the consistency is a key factor.
Keeping team members in the appropriate groups is incredibly easy, with the Smart Groups. Changing one thing in someone's profile easily pops them into the correct Smart Groups, saving time for me and other Admins.
Creating engaging content is incredibly easy with Lessonly. Previously our content would be a Google doc with a linked quiz from SurveyMonkey and it would be informative, but not engaging at all.
Cons
There are some functionality features with Roles that I would love to see changed - the permissions being more flexible, essentially.
I'd like to see additional Insights, including who the least active users are.
Likelihood to Recommend
Lessonly is great for customer service LMS needs. For any team with a high number of users and also a LOT of content, Lessonly is incredible. It keeps things organized so agents know where to look. And the option to send feedback with the Ask the Expert is incredible because honestly we have so much content and information that is constantly changing, sometimes we miss things. So agents being able to ask a question/verify if something is up-to-date in real-time is wonderful. Lessonly wouldn't be very helpful for other departments in our company, like our kitchen facility which relies on hands-on, in-person training.
We use it on behalf of our client companies. These clients include retail businesses that train employees on products, processes, etc. It is also used/recommended as part of our Responsible Vendor Training program/certification. It is easy to use and we are a referral so our clients get a discount and we get a referral fee.
Pros
Easy to use and manage
Support is excellent
Cons
The bundle pricing could be better, having to pay for groups of 25 can be tricky.
Likelihood to Recommend
Lessonly can be used in any industry. Our clients are retailers, producers, cultivators, and project managers and it works great for all of them. I recommend it to all of our clients when we are in our negotiation and implementation processes. I really don't see a scenario where it isn't appropriate.
We started to use Lessonly in our Operation department to mainly deal with the onboarding process of our new employees. It really reduces our repetitive work. It's also a platform we use to retain our knowledge. We felt the benefits and impact so now we just started to expand the usage to the marketing and sales department.
Pros
Search function on the Learn page is very helpful.
It's very easy to use the platform.
Cons
The content page is very hard to organize; just using tags is not enough when there is a lot of content.
Sometimes we want to have discussion ability under a lesson, which for now is not available.
Likelihood to Recommend
For new employee onboarding Lessonly is a very nice platform to use. It can also be used as a knowledge base inside the company because of the support of search capability. Sometimes, we have really small reminders to share with everyone, but to build a lesson is too much for that. If there could be some feature to accommodate such a scenario, it would be great.
