Securelink Priveleged Access Management - Enterprise Classy!!!
Pros
- Intuitive. It's been so easy to use and set up. I can set up a vendor, they get the email on how to log in with a link to the site, and they can figure out what to do, for the most part.
- I like the fact that they are still relatively small as an organization. I have strong communication channels with the support staff and they are extremely responsive to any questions I have.
- It's a well thought of product.
Cons
- Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
- Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
- I would love to see an App. I know they are working on this as well.
Return on Investment
- I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
- The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
- Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
