TrustRadius Insights for Schedulicity are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to use and set up: Reviewers found the software to be user-friendly and convenient for managing logistical services. Multiple users stated that the software was easy to set up, making it hassle-free to get started.
Flexible customization options: Many users praised the flexibility of the software, particularly in a massage school setting where therapist names needed to be kept anonymous and clients could be moved quickly if a student therapist was unavailable. The ability to customize group fitness or class settings was also appreciated by reviewers.
Numerous features and applications: Users commended the software for its extensive features and applications, which allowed businesses and organizations to stay organized. The online payment feature, in particular, received high praise as it ensured upfront payment and reduced the risk of no-shows or unpaid services. Some users felt that this added value made the software worth its price.
We are a private academic tutoring center. We have 14 tutors and we use it to manage the tutors' schedules.
Pros
Easy to set the software up.
Customize tutors' schedules.
Entering days off.
Cons
I would like the ability to search the schedules of all tutors for the next available opening.
When scheduling a provider off for a day or if the provider is sick, I would like the program to ask me if I need to cancel all appointments for the provider and allow me to give a message to the client why it is being canceled.
Office closed messages. - If I close the office for a week because of vacation, spring break, etc... I would like Schedulicity to cancel all the appointments on the specified dates and give me the option to send a message to my client's explaining why we are closed. Currently, I need to go into each individual provider and mark the days off and then go into each provider's schedule and cancel each appointment. It takes a long time to do this with 14 employees. It would be easier to indicate the business is closed, cancel all provider's appointments on those days, and then have an option to send a notification to clients indicating why the center is closed.
Likelihood to Recommend
I love this program. Prior to using Schedulicity, I was using a manual schedule and it was a nightmare. I had to manage my own email list and phone list. I had to keep track of the employees' days in and days out each week. Schedulicity has saved me hours of work. The email blasts are wonderful. It has taken the headache and frustration out of scheduling.