User Collaboration on Their Time.
Use Cases and Deployment Scope
Jam is our organization's main collaboration platform. JAM groups are either created by Learning admins or individual users. Some groups are thematic based on business needs, purposes, or goals. Others are created for events. Lastly, some are created as mini CMSs, allowing group owners to moderate a micro-site that doesn't use collaboration features as much as information-sharing features.
Pros
- Easy to setup.
- Template-based group creation.
- Permissions are either inherited or set at the group-level by group owners.
Cons
- The main collaboration function is in the form of discussion forums. Asset-editing a la Office365 or Google Docs would be welcome.
- JAM has a mobile app, but not all user-generated content is automatically adapted for mobile-view.
- Users have some control over their notifications by group, but there is a missing level of control that would benefit from.
Likelihood to Recommend
JAM is only going to work well if your organization is prepared and rewarded for using a collaboration tool. Culture and organizational processes should be addressed prior to implementation. This technology does a great job bringing people together to have expert conversations, but you need to consistently encourage early adopters to push the conversations early.
