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SAP BPM

Score7 out of 10

34 Reviews and Ratings

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What is SAP BPM?

SAP NetWeaver Business Process Management is a business process management offering and application infrastructure. It supports joint modeling of processes, central process execution via a Java-based engine, provision of interfaces for users, and integration of business rules into processes.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features SAP BPM has to offer, as determined by TrustRadius' reviewers.
Based on 34 ratings of SAP BPM's features
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Top Performing Features

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 8.3

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 8.3

  • Custom reports

    Users can create custom reports.

    Category average: 7.9

Areas for Improvement

  • Support for modeling languages

    Support for modeling languages like BPML, BPEL, and BMMN.

    Category average: 8.1

  • Form builder

    Integrated form design tool

    Category average: 8.8

  • Model execution

    Ability to execute model and build code without programming skills

    Category average: 7.3

Reviews

What users are saying about SAP BPM.
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COOL SYSTEM TO HAVE

Incentivized
Stephanie ChapmanView profile
Team Leader in Customer Service at American Standard Brands (1001-5000 employees employees)

Pros

  • Accurate
  • Up to date
  • Current

Cons

  • Live readings would be nice.
  • Easier to maneuver
  • Work with all systems with the press of one keystroke

Return on Investment

  • I don't handle ROI so I cannot tell you that.
  • It's definitely helpful for our business.
  • Works across the organization.

SAP NetWeaver BPM integrates well with SAP environment

Incentivized
Shiv ShivakumarView profile
Acquisitions Leader in Information Technology at Abbott (1001-5000 employees employees)

Pros

  • Integrated well with SAP ERP/CRM
  • Comes with adequate tools that help define business rules/processes and also monitoring them and managing exceptions

Cons

  • Strong dependency with SAP portal is a drawback as it means that one needs to have SAP portal implemented
  • When there are certain workflows that run for a lengthy period of time, running more workflows can become slower
  • Strong SAP skills required

Return on Investment

  • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
  • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

Alternatives Considered

IBM Business Process Manager

Other Software Used

IBM API Management, camunda BPM

BPM - Another wonderful SAP hammer

Verified User
Analyst in Sales (10,001+ employees employees)

Pros

  • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
  • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
  • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

Cons

  • A con (which was also a pro) is the design interfac.e. It will require someone with heavy technical knowledge of SAP to train others on the tool.
  • The built-in rigidity of SAP systems in general. Yes, SAP is meant to be a rigid ERP tool, but some flexibility it user role assignments would be nice.

Return on Investment

  • Definitely has increased efficiency between product line business analysts, since we all can see what the others are doing and how
  • Resulted in much cleaner pass-through from the technical documentation to the end-user documentation.

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