Salsify Manufacturing Reviews & Insights

Score9 out of 10

36 Reviews and Ratings

Community insights

TrustRadius Insights for Salsify are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Salsify is utilized by companies as a Digital Asset Management tool to share digital assets with wholesale partners, making it easier to manage and distribute product data across the organization. Serving as a central repository for a wide range of products from various industries, Salsify allows users to efficiently manage a large database of products and make the data available to employees, distributors, resellers, and website offerings. With its comprehensive Product Information Management capabilities, Salsify addresses the need for storing and categorizing information and transforming it into different formats for internal and external customers. Users appreciate the simple-to-use intuitive UI of Salsify, with minimal learning curve for product managers. The quality of service provided by Salsify has been satisfactory, with continuous expansion of capabilities and addition of new features. However, users aim to discover a more streamlined approach to managing the volume of data and onboard more quickly and easily. Salsify also supports marketing departments in syndicating product content to resellers and channel partners efficiently through smart lists and channels. Additionally, Salsify enables tracking review counts per SKU, ensuring completeness on different partner channels. The insights tools provided by Salsify are useful for analyzing product pages on various partner channels. Moreover, Salsify serves as an asset transformation channel that allows users to rename, crop, resize, and change file formats to meet the requirements of different customers. The software collects, stores, and publishes product content primarily used by eCommerce but slowly being adopted by others in the company. Furthermore, assets such as images, catalogs, spec sheets, brochures, videos, and instruction sheets can be synchronized from DAM to Salsify through API connectors, ensuring uniformity across different platforms and e-commerce sites. In summary, Salsify plays a crucial role in streamlining product data management, enabling efficient collaboration with partners while providing valuable insights for optimizing product pages across different channels.

Reviews

5 Reviews

Manufacturing

Salsify is creating our Product Management unified "Source of Truth"

Rating: 9 out of 10

Incentivized

July 8, 2022

Use Cases and Deployment Scope

Salsify is taking an important role in our organization, as a company that offers a wide range of products from a wide range of industries. We are now using Salsify to manage our large database of products and information from each different product we offer and make this library of data available to employees, distributors, and resellers as well as connecting these to our website offerings. So, in other words, Salsify will be managing our products' "source of truth" centralization.

Pros

Product Management
API integration
Data Library
Data Management

Cons

Reducing complexity
Long time to implement
Need of technical resources to implement

Likelihood to Recommend

Besides the obvious need for a lot of technical resources in the form of technical support and specialist hours, and also from probably a long timeframe of deployment time. The resulting tool might have the power to change your organization as the Product data "source of truth", which means in other words, to have all your product data and management in a single reliable tool. Looking forward this change will definitely pay out and make it possible to update product offerings and respond faster to changes moving forward.

Fabricio Velasco

Global Demand Generation Manager in Marketing at Ingersoll Rand (Machinery, 10,001+ employees)

Vetted Review

1 year of experience

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One Stop PIM Shop

Rating: 9 out of 10

Incentivized

March 15, 2022

Use Cases and Deployment Scope

We use Salsify for A to Z PIM needs at VIGO. We use it to maintain product data and also publish to all the partner channels like Home Depot, Lowes, Wayfair, Amazon, etc. We also use their insights tools for analyzing product pages and completeness on different partner channels. We also use it to track the review count per SKU.

Pros

Setting up Product Catalog.
Publish to eCommerce platforms.
Product listing Insights.

Cons

Insights section can definitely get better.
More retailers can be added to the publish feature.
The search and filter ability for product data can be more robust.

Likelihood to Recommend

It is the best PIM tool in the market right now but definitely has a lot of room for improvement in terms of data filtering and the insights section. The Salsify Labs features are constantly improving and adding new features. The digital assets import process and linking to SKUs can be made better.

Sai Gireesh Pokala

Lead Data Analyst in Information Technology at VIGO Industries (Consumer Goods, 51-200 employees)

Vetted Review

4 years of experience

Please pass the chips and Salsify!

Rating: 8 out of 10

Incentivized

November 3, 2017

Use Cases and Deployment Scope

Salsify is being used to collect, store, and publish product content. It is used primarily by eCommerce, but is slowly being adopted by others in the company. Salsify addresses our need to store and categorize information. It is particularly useful in transforming that information into the different formats needed by internal and external customers, It also serves as a repository for our digital assets and serves the same useful purpose in transforming (rename, crop, resize, file format) these assets to the formats needed by different customers.

Pros

Nearly instant publication of product content onto ecommerce platforms that support API connections. As the number of these connections grows, this will become more powerful.
Salsify's support team is usually very helpful, and always friendly. Development is constantly ongoing.
My favorite aspect of Salsify is the ability to quickly see what information is missing from a given product. Using readiness reports to identify gaps helps the whole team focus on what is important within their sphere of responsibility.
Image transformation is powerful. In the past, we had to rename, resize, crop, etc. to meet different expectations. Now, we just program the right transformations, hit a button, and Salsify does the heavy lifting.

Cons

It needs more ability to limit viewing or editing of certain attributes by user or user class. I understand this is in the pipeline.
Responsive design. It is not usable on a phone (various iPhone n+ models). I NEVER prefer to work in Salsify on my phone, but it would be nice to be able to in a pinch.

Likelihood to Recommend

Salsify is well suited to a company that has a lot of products or product lines. Although it would be useful for others also, the upsides shine when working with larger sets of products. To fully exploit all of the ways to access your data stored on the platform, you need a developer or team with time to learn the platform. We primarily use Salsify in the browser. This is not really a downside to Salsify, and should be expected for integration with all third party software.

Adam McCracken

Vice President, e-Commerce in Sales at JS Products, Inc. (Consumer Goods, 51-200 employees)

Vetted Review

2 years of experience

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Syndication made Easy with Salsify

Rating: 9 out of 10

Incentivized

November 3, 2017

Use Cases and Deployment Scope

Salsify is a centralized repository for all of our product content, including images, product detail, and other assets. It is used by the marketing department to support our resellers and channel partners. It allows us to easily syndicate product content to partners in an efficient way by use of smart lists and channels.

Pros

Has intuitive filtering so you can create a selection of product SKUs quickly.
Channel set up and mapping is very easy to use which allows you to format data in your customer's preferred format.
Exporting images for image requests from customers is a breeze as it will export, resize, and rename in the customer's naming convention directly to an FTP site.

Cons

Video syndication is challenging in that the native file formats take up storage and streaming options are not available to the end user.
Initial mapping of channels could be easier if a drag and drop format would be available rather than setting up custom formulas.
If catalogs could be exported to PDF format that would be a huge plus.

Likelihood to Recommend

Syndicating content to a diverse range of partners is the best use of Salsify. It can be used as a PIM or DAM system, but that is not its strongest feature.

John Hunt

Senior Manager Digital Marketing Automation, Corporate Communications and eCommerce Content in Marketing at Smead Manufacturing Inc. (Consumer Goods, 501-1000 employees)

Vetted Review

2 years of experience

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Best team to work with!

Rating: 8 out of 10

Incentivized

March 25, 2016

Use Cases and Deployment Scope

We are currently using Salsify as a DAM. Currently, we are only using this for our wholesale partners to share our digital assets with them for use. We would eventually like to use this across our entire organization to have access to product data and assets.

Pros

The customer service is AMAZING! They walked us through everything step by step... multiple times. They are also working with us on how to identify our goals.
The platform is extremely user friendly.

Cons

Uploading information can be time consuming but they are working on linking their platform to our ERP system.

Likelihood to Recommend

Depending on the company and their use for Salsify, I would definitely recommend this product.

Jaclyn Rifflard

Marketing Coordinator in Marketing at John Hardy (Luxury Goods & Jewelry, 201-500 employees)

Vetted Review

1 year of experience

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Please pass the chips and Salsify!

Rating: 8 out of 10

Incentivized

November 3, 2017

Use Cases and Deployment Scope

Pros

Nearly instant publication of product content onto ecommerce platforms that support API connections. As the number of these connections grows, this will become more powerful.
Salsify's support team is usually very helpful, and always friendly. Development is constantly ongoing.
My favorite aspect of Salsify is the ability to quickly see what information is missing from a given product. Using readiness reports to identify gaps helps the whole team focus on what is important within their sphere of responsibility.
Image transformation is powerful. In the past, we had to rename, resize, crop, etc. to meet different expectations. Now, we just program the right transformations, hit a button, and Salsify does the heavy lifting.

Cons

It needs more ability to limit viewing or editing of certain attributes by user or user class. I understand this is in the pipeline.
Responsive design. It is not usable on a phone (various iPhone n+ models). I NEVER prefer to work in Salsify on my phone, but it would be nice to be able to in a pinch.

Likelihood to Recommend

Adam McCracken

Vice President, e-Commerce in Sales at JS Products, Inc. (Consumer Goods, 51-200 employees)

Vetted Review

2 years of experience

View profile