TrustRadius Insights for SailPoint Identity Security Cloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy-to-use UI: Users have consistently praised the easy-to-understand and navigate user interface of SailPoint Identity Platform. Many reviewers have found the UI to be comprehensible and user-friendly, making it effortless to perform tasks and manage access.
Flexibility and scalability: Multiple users have highlighted the flexibility and scalability of SailPoint Identity Platform. They have mentioned that the system effectively handles a large number of applications, individual entitlements, and request transactions without any performance issues. This indicates that SailPoint Identity Platform can accommodate complex business needs without requiring customization.
Streamlined provisioning process: Reviewers have appreciated SailPoint Identity Platform's access request workflow and back-end process. The system manages all the various pieces of a request and presents the completed request to the provisioning agent as a single record. This streamlines the provisioning process, enhances efficiency, and reduces manual effort for provisioning agents.
IdentityIQ is used both as an IAM tool to manage user logins across various devices and software. This includes Windows accounts, our timesheet software, email accounts, and a few other software tools used by our engineers. Additionally, IdentityIQ also is used for very specific workflows that require the contribution of several employees. For example, we have a team that is spread out over three different client sites in different time zones. They use the workflow to ensure that all of their steps are taken care of in an organized manner.
Pros
It's great for specific workflows that bottleneck around a certain individual. IIQ identifies the bottleneck and "shames" that employee to pick it up. With an IIQ developer, you can make almost any workflow that you need.
It's great for people who forget their Windows password a lot, especially if you have a password policy that requires constant changes. IIQ allows the user to select "forgot password?" on the Windows login.
It's great for administrators because now they can admin a user's accounts all in one spot instead of keeping records across several pieces of software.
Cons
Making it easier to create workflows would be helpful. Especially if an admin could do this work. Developers cost more...
Likelihood to Recommend
IIQ is well suited for an organization with a large amount of users that use lots of software. It's also good for developing workflows so that workers can organize their process.