Saba Cloud Reviews & Insights

Score6.7 out of 10

88 Reviews and Ratings

Community insights

TrustRadius Insights for Saba Cloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Integration of social aspects: Users appreciate Saba's integration of social aspects within the platform, allowing for a community of learners and collaboration. Several reviewers have highlighted this feature as a key strength.
Excellent customer support: Saba's customer support is highly regarded by users, with reviewers praising the attentive, caring, and eager-to-help personnel. The support teams are knowledgeable and prompt in finding solutions.
Intuitive and configurable nature: The intuitive and configurable nature of Saba Cloud is valued by users. Reviewers find it easy to navigate the platform and sign up for classes. Additionally, the flexibility in training delivery is seen as a positive aspect. Some users have specifically mentioned that they appreciate the system's ability to be used for more than just training modules.

Saba Cloud Reviews

38 Reviews

Enterprises (1,001+ employees)

Saba Cloud - LMS that anyone can understand

Rating: 9 out of 10

Incentivized

January 30, 2023

Use Cases and Deployment Scope

We are currently using saba cloud as our primary learning management system. It does provides all the required functionalities for an organization to assign or remove mandatory or product trainings. It helps business to configure their own set of email notifications as per the domain. It is very user-friendly and makes your life easier.

Pros

Great Vendor Support
Dedicated help page for all questions
Community page for all users - where you can ask/answer/discuss

Cons

Account managers should be more pro-active or know the product well rather then depending on engineers all the time.
Course level notification configurations should be made easier

Likelihood to Recommend

We were able to track all learning assignments in detail or provide single report access to non-admins/managers to track the completions.
Workspaces has been a great help. HTML is simple. We could put together all the required class links with details in workspace page and provide the links.
It is very user-friendly as for admin or end-user

Verified User

Administrator in Information Technology (Information Technology & Services company, 10,001+ employees)

Vetted Review

9 years of experience

Fan of the system

Rating: 10 out of 10

Incentivized

October 26, 2022

Use Cases and Deployment Scope

Saba Cloud is used as our primary LMS within the business and has been the first purchase of a dedicated LMS. We currently use learning and have started rolling out skills over the last few months to aid competency as well as pushing performance for PDR's.
LXP and Succession will be our next areas to review and implement.

Pros

Flexible in configuring to specific uses
Ability to tie learning, skills and performance together
Options of integrations with other platforms

Cons

Admin area is quite dated and clunky
More flexibility with recurring courses/certifications to allow renewal options

Likelihood to Recommend

Saba has been able to fit the majority of our business needs and, once you start to know it more, you can adapt quite a bit of it to work in a way that works for you. There are some great options to make it more of a performance tool.
One area that needs developing is an option to allow renewals at set periods before a requirement for the original kicks in.

Verified User

Manager in Human Resources (Utilities company, 5001-10,000 employees)

Vetted Review

5 years of experience

Saba Cloud flies high, but misses the sky's limit

Rating: 7 out of 10

Incentivized

December 30, 2021

Use Cases and Deployment Scope

We utilize Saba Cloud as our LMS and have recently deployed the full performance aspect of the product. It has been a major upgrade from our previous LMS and allows for a more complete user experience. We utilize it for not only compliance training but leadership and professional development courses. It is linked with HRIS systems to allow for seamless updates to all users across the organization as well as utilizes xAPI calls to pull in training records from vendor websites.

Pros

Comprehensive learning profiles
Reporting
Certification and recertification

Cons

Curricula building
Adaptive notifications

Likelihood to Recommend

Saba Cloud is ideal when you have a wide variety of simple use cases. It can really allow you to build out a point-to-point learning path alongside one-off offerings. If you are looking to build a highly flexible learning environments not constrained by strict enforcement of steps this system may not be your best choice. It also lacks the customization of notifications that we are looking to use, such as for injections or follow-ups on classes. The social aspect could be better as the message boards are kind of a wild west of the internet. The lack of controls around what is posted led us to shut things down as the pandemic continued and differing options made their way to the forefront.

Verified User

Program Manager in Human Resources (Banking company, 1001-5000 employees)

Vetted Review

2 years of experience

Saba Cloud is Best in Class

Rating: 10 out of 10

Incentivized

November 30, 2021

Use Cases and Deployment Scope

I've used Saba at 2 companies as an admin and 3 as a user. It allows us to do all the assigning, deploying, and tracking we need for learning from compliance to professional development. These past few years it has particularly assisted with On Demand and Virtual learning including continuing with many formerly in-person management development courses. We're looking to expand our use of skills and learning paths as well, which would otherwise not be possible.

Pros

Managing automated learning assignments
Analytics
Presenting learning in various modalities
Ease of updating materials in all formats

Cons

Continued improvement of admin interface
Reduction of steps to make changes to courses
Ease of setting up and maintaining Workspaces
Mobile app

Likelihood to Recommend

Saba Cloud is well suited for just about anything you will need for learning. Especially with the new Xplore LX tool, it allows for pushes for compliance training and excels in analytics while [pulling] from learners interested in self-directed learning. It is also great for external users, though we have not yet implemented that at Hajoca, and allows administrators to customize privileges as well as have separate domains for security and separating content.

Stacy Tittsworth

Learning Technology Administrator at Hajoca (Wholesale, 1001-5000 employees)

Vetted Review

10 years of experience

Sometimes it is ALL in the cloud!

Rating: 8 out of 10

Incentivized

November 17, 2021

Use Cases and Deployment Scope

Saba Cloud is being used by our entire company! It definitely addresses the recruitment challenges manufacturer plants face nowadays. It organizes everything into one application and is very convenient for all users. It is user-friendly for the recruiters but especially for the candidates applying. It takes some adjustment, but once everyone gets on board, it makes your business run so much more smoothly!

Pros

Responds to team members
Provides helpful tutorials
Provides reviews that will help others in deciding what or how to do something

Cons

Possibly a quicker response from our account manager
More detailed instructions on how to's
Creating our website was a tad more advanced than most applications we use

Likelihood to Recommend

Saba Cloud definitely helps employee engagement which in turn helps productivity. It is best for large companies in order to have everything organized for them, but could also be suited for smaller companies and would allow for easier training. Small groups are sometimes easier to manage in relation to training.

Verified User

Administrator in Human Resources (Food Production company, 5001-10,000 employees)

Vetted Review

3 years of experience

Good System Overall

Rating: 5 out of 10

Incentivized

November 16, 2021

Use Cases and Deployment Scope

We use it to support our performance module and our learning module. this allows us to complete our quarterly check in's as well as our end-of-the-year performance reviews for our entire workforce. the learning module supports our computer-based learning efforts across the entire organization as well. We also track completions there.

Pros

Peormance
Laerning

Cons

support

Likelihood to Recommend

It is a solid tool. We use it to support our performance module and our learning module. this allows us to complete our quarterly check in's as well as our end-of-the-year performance reviews for our entire workforce. the learning module supports our computer-based learning efforts across the entire organization as well. We also track completions there.

Verified User

Administrator in Human Resources (Defense & Space company, 10,001+ employees)

Vetted Review

2 years of experience

SABA and the Non-Profit

Rating: 9 out of 10

Incentivized

November 14, 2021

Use Cases and Deployment Scope

Our organization offers services for Intellectual / Developmental Disabilities, Mental Health, Physical Disabilities, and an approved private school in the state of Pennsylvania for over 6200 children and adults. We have over 3900 staff from Philadelphia, Pittsburgh, Erie, and in between. SABA assists us with ensuring [our] staff in all locations are receiving the same information with training. Also, the compliance for the variety of our services [meets] those requirements as well. But, the largest part is ensuring all of our staff are receiving high-quality learning to improve their engagement with the individuals we serve.

Pros

Analytics is essential to meet compliance standaards
Creating learning paths, certifications and tracking certifications of a wide variety.
Communication with a diverse and large group of staff
Improves our overall connection with remote sites.

Cons

In the certification process, it only lets us do look back days it would be very beneficial to have a look backdate. Our services have a training year from July 1, thru June 30 and we assign training to services that are required by federal and state laws to be completed annually. During the pandemic we found a lot of staff taking jobs in other areas and still in their original position and then back again. If we assigned someone HIPAA training and they took this on July 4 and then in October went to a different service line the training plan would ask them to retake HIPAA. It would not pick up the one on July 3. That is the only real issue but it is a large one.

Likelihood to Recommend

In 2013 I started researching for an LMS system. After many product demonstrations and reviews and consulting with companies the same size or larger. I found that none of the LMS systems will meet 100 percent of our hopes and dreams. But, for our organization, SABA met 95% of our goals. The process from purchasing to implementation was very unique and very good. The follow-up from Service tickets has been very quick and reliable. The SABA community for interacting with other users and finding solutions to issues is invaluable.

Joe Geppert

LMS Administrator / Trainer at Barber National Institute (Non-profit Organization Management, 1001-5000 employees)

Vetted Review

3 years of experience

View profile

A helpful LMS for a picky organization

Rating: 7 out of 10

Incentivized

September 28, 2020

Use Cases and Deployment Scope

Our entire organization uses Saba as our Learning Management System. It helps us track the completion of compliance training, provide departments with required reports, and provide on-demand learning opportunities to our employees. We have been able to integrate LinkedIn Learning and Zoom, which adds additional learning and facilitation opportunities for our employees and facilitators.

Pros

Allows managers to assign courses to their employees
Allows our organization to integrate LinkedIn Learning and Zoom
Enables our organization to run reports on course completions

Cons

Reporting options - would like to see enhanced capabilities as some of our needs are not met
Providing opportunities to create videos within the system, rather than upload existing ones into Saba
Less cumbersome process to create a course and class

Likelihood to Recommend

Our organization is spread across several states and offices, so having a platform for employees to access on-demand classes versus traveling on-site to a live session saves our employees a ton of time and hassle. Employees can easily see which courses have been assigned to them by their manager and the courses they're required to complete for compliance purposes by pulling their Learning Summary. It helps employees stay accountable and own their learning plans.

Ashley Gibson

Learning and Development Specialist in Human Resources at Washington University in St. Louis (Higher Education, 10,001+ employees)

Vetted Review

3 years of experience

Saba Cloud Review

Rating: 7 out of 10

Incentivized

September 26, 2020

Use Cases and Deployment Scope

We implemented in 2019 to bring together learning for all areas and regions of the organization into a single LMS platform.

Pros

Saba Meeting
Prescriptive rules
User Interface

Cons

Saba Connetor for Workday needs to be able to customize
Creating due dates based on hire date in the prescriptive rule. For example, hire date +3 is the due date. We can only build the rule from the event date when the employee is added to Saba.

Likelihood to Recommend

The LMS stuff is good, user friendly, easy to navigate. The training courses and build are pretty intuitive.
The data from the Saba Workday connector was sub-par. We could not customize to get it to pull the data we needed from Workday on future hires. It was also a struggle with Leave of Absence data. We ended up writing custom integrations in Workday to handle the data.
We tried to bring certifications back into Workday from Saba. The setting is to bring all or nothing. We only want to bring certs for about 10 training and cannot customize this in any way so had to build a report and process in Workday manually.

Heather Mcconnell

Sr. HCM Technology Consultant in Corporate at SSM Health (Hospital & Health Care, 10,001+ employees)

Vetted Review

2 years of experience

View profile

Saba Cloud Review

Rating: 8 out of 10

Incentivized

September 25, 2020

Use Cases and Deployment Scope

Our company utilizes Saba Cloud for our performance management within our organization and also utilize the learning management system to house, monitor, and track all of our leaning and development initiatives. As part of our learning and development team, Saba LMS has provided us with an easy-to-use system to upload, categorize, assign, measure, and report data about all of our learning initiatives.

Pros

LMS is easy to learn, implement, and use on a daily basis
The ability to create learning paths has helped us put career progression paths in place for our employees.
Reporting capabilities have allowed us to present real-time learning metric date to our leadership teams.

Cons

While the reporting is good, there is room for improving the details of the reports that are generated.
The course upload process is very easy, but we have continued to have issues with how we can load (type, SCORM, AIC, TIN CAN) our modules and get proper tracking and reporting.
While we have had no real issues with the level of customer service that we receive, we have had times where it did fall short and where we felt they should step up and do more, but they did not and challenged our internal IT capabilities.

Likelihood to Recommend

Our purpose of using Saba Cloud is very simple and even with it being simple, it has provided much more than we expected. We are always looking for ways to implement more of their capabilities into our organization.

Bruce Boyd

Learning and Development Strategist in Human Resources at Brundage Management Company (Financial Services, 1001-5000 employees)

Vetted Review

5 years of experience

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SABA and the Non-Profit

Rating: 9 out of 10

Incentivized

November 14, 2021

Use Cases and Deployment Scope

Pros

Analytics is essential to meet compliance standaards
Creating learning paths, certifications and tracking certifications of a wide variety.
Communication with a diverse and large group of staff
Improves our overall connection with remote sites.

Cons

In the certification process, it only lets us do look back days it would be very beneficial to have a look backdate. Our services have a training year from July 1, thru June 30 and we assign training to services that are required by federal and state laws to be completed annually. During the pandemic we found a lot of staff taking jobs in other areas and still in their original position and then back again. If we assigned someone HIPAA training and they took this on July 4 and then in October went to a different service line the training plan would ask them to retake HIPAA. It would not pick up the one on July 3. That is the only real issue but it is a large one.

Likelihood to Recommend

Joe Geppert

LMS Administrator / Trainer at Barber National Institute (Non-profit Organization Management, 1001-5000 employees)

Vetted Review

3 years of experience

View profile