Robin Professional, Scientific, and Technical Services Reviews & Insights

Score9.4 out of 10

38 Reviews and Ratings

Community insights

TrustRadius Insights for Robin are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Users consistently praise the UI for its simplicity in navigation and understanding, streamlining booking and workspace management tasks effortlessly. The intuitive design facilitates a smooth user experience, allowing for efficient reservations and improved productivity.

Efficiency in Booking: Many users have highlighted the system's swift task completion with minimal clicks required, complemented by a user-friendly online dashboard that simplifies the process of managing future bookings effectively.

Integration with Microsoft Outlook: Seamless connectivity with Microsoft Outlook is lauded as a valuable feature by users, enhancing organizational tools and workflow coordination within existing frameworks. This integration contributes to smoother operations and increased efficiency in handling bookings.

Robin Reviews

15 Reviews

Professional, Scientific, and Technical ServicesArchitecture & Planning1Information Technology & Services5Marketing & Advertising7Design1Human Resources1

Robin Review.

Rating: 8 out of 10

Incentivized

March 27, 2024

Use Cases and Deployment Scope

We use it to book rooms for general meetings with clients or our colleagues.

Pros

The UI is relatively easy to use.
I like that Robin is fully integrated with all our rooms; we can see into different levels, not just our own level.

Cons

Cancelling out my reservation for the room if I miss the mark on check in.
Not sure if it's a bug, but sometimes I have to repeat my reservation if I don't get it confirmed or have a notification of confirmation the first time.

Likelihood to Recommend

I think it is very well suited for any organization that requires a booking system for limited spaces, such as meeting rooms or desks, if the company runs a hybrid work/hot desk situation.

Verified User

Employee in Marketing (Marketing & Advertising company, 201-500 employees)

Vetted Review

1 year of experience

Employee Review of Robin - Easy and Time-saving!

Rating: 9 out of 10

Incentivized

January 25, 2024

Use Cases and Deployment Scope

Our organization uses Robin mostly for meeting room bookings - it secures that we will have the meeting rooms we need at the times we need them; even if last minute. It's great that we can schedule these far ahead so we can be sure we'll have the rooms we need without scramble, but even if last minute I love being able to see what rooms are available at a glance with the map feature.

Pros

Integration for booking (with office technology, schedule, sharing, and email)
User-friendly
Effective design
Organization (booking specific rooms/desks for specific windows of time)

Cons

The time option being more apparent/prompting to select ASAP when entering site - sometimes I accidentally am looking at desks/meeting rooms for the wrong time/time period because of this and waste time
Option to block calendar or not (or make this feature more obvious)
Book on behalf of a team more easily, or hand off to someone (book on behalf)

Likelihood to Recommend

There is an option in our office to use a tablet outside of a meeting room to book a room (which is red when booked, green when not), and not sure if this is a Robin integration, but it would be great if there was a yellow for when there is 5 minutes left of a meeting. That being said, while this is super helpful, I see coworkers running around the office looking for a "green" room; and recommend they just use the Robin web app to avoid all the running around since they can view and book almost instantly!

Lauren Morrissey

People & Culture Administrator in Human Resources at Buchanan Advertising (Marketing & Advertising, 51-200 employees)

Vetted Review

1 year of experience

A simple and tailored platform for meeting room logistics

Rating: 9 out of 10

Incentivized

November 20, 2023

Use Cases and Deployment Scope

We use Robin to book meeting rooms and work stations when in the office

Pros

Shows what is available
Tailored to our organisation
Links with Microsoft Outlook

Cons

Required a lot of initial setup
Unsure what other features are available

Likelihood to Recommend

well suited when needing to find and book space urgently
is clear as to when and how long someone has the space for to avoid overlap

Jon Windred

Perfomance Associate Director in Marketing at Neo Media World (Marketing & Advertising, 11-50 employees)

Vetted Review

1 year of experience

Advanced way of booking desks in advance.

Rating: 8 out of 10

Incentivized

July 27, 2022

Use Cases and Deployment Scope

My organization has been using Robin for meetings and organizing our work environment for a while now. We use it to book conference rooms and it gives us an automated view of available rooms and the available resources in the rooms. Apart from booking meeting rooms, Robin has been effective in arranging our workspace; one is able to easily reserve a desk and once a desk has been booked or one has been freed, it updates immediately on the office map.

Pros

Automated visibility of the office.
Real time view of conference rooms.
We are able to easily plan teams and book desks beforehand.
Alerts on arrival of visitors.

Cons

There was a time when it had glitches; I wanted to confirm my but got cancelled rather than being confirmed.
Clarity for when checking in and checking out.

Likelihood to Recommend

Robin is an intuitive app that has helped our employees manage their office spaces. We are able to easily choose desks that are yet to be reserved since it clearly shows spaces that have been reserved at any given moment. I love that we can see where my team is seating or who is going to be a the office on a given day.

Verified User

Analyst in Information Technology (Information Technology & Services company, 10,001+ employees)

Vetted Review

2 years of experience

An efficient workplace management tool that facilitates team collaboration

Rating: 9 out of 10

Incentivized

July 19, 2022

Use Cases and Deployment Scope

We use Robin as a workplace management platform, to allow employees to book and reserve office space, both for individual usage or for booking shared spaces and meeting rooms. The product replaced a comparatively clunky internal system that was hard to interpret and time-consuming to use. Robin is quick, easy, with good visualisations to help the process work more smoothly and intuitively.

Pros

Excellent visualisation of booking space
Good ability to group team members for collaborative working
Efficient system for the booking of shared workspaces
Provides at-a-glance view on office capacity

Cons

Team working elements are slightly limited in scope
It can be challenging to benefit from all collaborative elements when working across multiple teams
n/a

Likelihood to Recommend

Very well suited to managing office space and capacity in comparatively large-scale organizations, particularly if - as in our offices - navigating meeting rooms and locations can be quite challenging. The app also works well, however that does infer a need for a certain level of tech knowledge, as those who are less familiar with using phone apps for professional purposes may find there to be a small learning process. Ultimately Robin provides a far better and more efficient solution than the previous booking system, which was prone to issues and time-consuming.

Verified User

Team Lead in Research & Development (Marketing & Advertising company, 1001-5000 employees)

Vetted Review

2 years of experience

Great Efficiency"!!!

Rating: 9 out of 10

Incentivized

March 22, 2022

Use Cases and Deployment Scope

Robin is all about scheduling access to shared rooms and offices. Great to optimize the workspace with the current Covid situation.

Pros

Easy to use.
Reservations can be made days in advance.
Very intuitive UI which is easy as a new user.

Cons

Searches could improve performance.
The Robin Maps application from smartphones.

Likelihood to Recommend

Robin has had great benefits in providing the best user experience around booking and finding available spaces. No more meeting room conflicts, Booking a room literally takes 2 clicks, very easy and quick.

Alejandro Lascano

Sales Engineer in Professional Services at Linware (Information Technology & Services, 11-50 employees)

Vetted Review

2 years of experience

As easy as ABC

Rating: 10 out of 10

Incentivized

December 2, 2020

Use Cases and Deployment Scope

After COVID-19 my organization adopted this software to manage and keep track the resources and assignment of workspaces along with shared spaces like meeting and conference rooms. People across multiple locations use it to book working space and the conference room.

Pros

Management of meeting/conference room
Assignment of workspace/desks
Maintain history of resource assignments

Cons

Over the mobile phone sometime it feels difficult to move around the office maps

Likelihood to Recommend

I have never used a similar product before but I trust maintaining a history of assigned spaces could be a nightmare for any admin if they need to do so in a spreadsheet or manually.

Verified User

Analyst (Information Technology & Services company, 51-200 employees)

Vetted Review

1 year of experience

Good tool for space sharing!

Rating: 8 out of 10

Incentivized

November 25, 2020

Use Cases and Deployment Scope

[Robin] is used across our organization to be able to optimize workspace with the current Covid situation

Pros

Easy to use
Very short time to reserve desks

Cons

I think there could more colors
I think the UI could be overall more appealing

Likelihood to Recommend

The tool is well suited when you which to reduce your workspace and share desks between different people.
Although, since the user has full control, it can get hard to manage who is going to have the seat since it is based solely on who reserves the seat first.
So I think think the tools is appropriate when you have a large work force and will have to manage who is coming at the office at which time.

Verified User

Employee in Human Resources (Human Resources company, 201-500 employees)

Vetted Review

1 year of experience

Robin is awesome!

Rating: 10 out of 10

Incentivized

November 24, 2020

Use Cases and Deployment Scope

We are in a multi-level building with shared meeting rooms. Robin is used to book these meeting rooms in advance or in an as-needed arrangement. Tablets are set up outside the meeting rooms to show the status and the online dashboard allows individuals to book and control their meeting requirements.

Pros

Minimal clicks to make a booking
Easily manage future bookings
Great online dashboard

Cons

Better use of room maps
Alerts when available rooms are down to 10%

Likelihood to Recommend

Robin works great in a multi-level, multi-tenancy environment.

Robin Sands

CEO in Corporate at Link4 (Information Technology & Services, 1-10 employees)

Vetted Review

2 years of experience

View profile

Easy and Quick

Rating: 10 out of 10

Incentivized

November 23, 2020

Use Cases and Deployment Scope

It is used across the whole organization. It allows us to view and manage meeting and collaboration spaces

Pros

Easy and quick to view available spaces
Provides information on the capacity and capability of each space
Easy to schedule spaces

Cons

Frustrating that if you forget to manually check in when you enter a meeting space, your reservation gets cancelled.

Likelihood to Recommend

Great for scheduling and reserving shared spaces.

Verified User

Project Manager (Architecture & Planning company, 51-200 employees)

Vetted Review

2 years of experience

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