Robin Reviews & Insights

Score9.4 out of 10

38 Reviews and Ratings

Community insights

TrustRadius Insights for Robin are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Users consistently praise the UI for its simplicity in navigation and understanding, streamlining booking and workspace management tasks effortlessly. The intuitive design facilitates a smooth user experience, allowing for efficient reservations and improved productivity.

Efficiency in Booking: Many users have highlighted the system's swift task completion with minimal clicks required, complemented by a user-friendly online dashboard that simplifies the process of managing future bookings effectively.

Integration with Microsoft Outlook: Seamless connectivity with Microsoft Outlook is lauded as a valuable feature by users, enhancing organizational tools and workflow coordination within existing frameworks. This integration contributes to smoother operations and increased efficiency in handling bookings.

Robin Reviews

6 Reviews

Other

Robin is a reliable and easy to use product. I would highly recommend for all types of organizations!

Rating: 9 out of 10

Incentivized

July 19, 2022

Use Cases and Deployment Scope

We use Robin for signage all throughout our buildings. This product is very reliable and easy to use, and it allows for a much easier way to keep track of what meetings are scheduled in each room. It has been a very good upgrade for our organization, and we will continue to use it.

Pros

Clear signage
Easy to use
Updates in real time

Cons

Can lag on some updates
More functionality would be nice
Updates happen too slow

Likelihood to Recommend

Robin is well suited for a variety of uses and for a variety of organizations. It is appropriate for signage and for making sure that people know what is going on in different rooms or spaces in buildings. It is less appropriate for outside uses and for buildings that have weaker networks.

Verified User

Professional (Higher Education company, 10,001+ employees)

Vetted Review

2 years of experience

As easy as ABC

Rating: 10 out of 10

Incentivized

December 2, 2020

Use Cases and Deployment Scope

After COVID-19 my organization adopted this software to manage and keep track the resources and assignment of workspaces along with shared spaces like meeting and conference rooms. People across multiple locations use it to book working space and the conference room.

Pros

Management of meeting/conference room
Assignment of workspace/desks
Maintain history of resource assignments

Cons

Over the mobile phone sometime it feels difficult to move around the office maps

Likelihood to Recommend

I have never used a similar product before but I trust maintaining a history of assigned spaces could be a nightmare for any admin if they need to do so in a spreadsheet or manually.

Verified User

Analyst (Information Technology & Services company, 51-200 employees)

Vetted Review

1 year of experience

Robin - Easy, efficient!

Rating: 10 out of 10

Incentivized

November 24, 2020

Use Cases and Deployment Scope

My team and I use the flexible workspace often in our office and by using Robin we are able to book a room in a minute or less. I also love that it syncs to my Google calendar and I can add team members through the Robin platform. Quick and efficient!

Pros

Quick
Calendar Sync
Add team members

Likelihood to Recommend

We train a lot of people and with the pandemic, libraries and flexible work spaces are closed. By using Robin we have the ability to quickly book a room for a person they have a work space within minutes. We can do this from anywhere which is also very effective.

Sydney Held

Resident Instructional Coach at St. Louis Teacher Residency (Education Management, 1-10 employees)

Vetted Review

View profile

Easy and Quick

Rating: 10 out of 10

Incentivized

November 23, 2020

Use Cases and Deployment Scope

It is used across the whole organization. It allows us to view and manage meeting and collaboration spaces

Pros

Easy and quick to view available spaces
Provides information on the capacity and capability of each space
Easy to schedule spaces

Cons

Frustrating that if you forget to manually check in when you enter a meeting space, your reservation gets cancelled.

Likelihood to Recommend

Great for scheduling and reserving shared spaces.

Verified User

Project Manager (Architecture & Planning company, 51-200 employees)

Vetted Review

2 years of experience

Excellent Customer Service, New Features

Rating: 10 out of 10

Incentivized

August 20, 2020

Use Cases and Deployment Scope

We use Robin primarily for conference room booking management at all of our leased office locations. It is used by employees across the entire organization in all departments. Recently we started using the desk booking and space planning modules to help us get away from using a spreadsheet to track seating assignments. We also used the distance planning feature of the space planning module to help us configure our floor plans for our post-COVID return to the office.

Pros

Customer Support - I have personally had great experiences with the sales and implementation folks.
Research - I have personally been asked to attend a user focus group to help improve their product.
Compatibility- The product can integrate with almost anything you can imagine, but mainly it is easy to connect with Calendaring platforms and occupancy sensor technology.

Cons

Refinement of new features - space planning module is fairly basic compared to competitors
UX/GUI - the interface is clean and simple, but a richer experience is needed in the area of space planning /wayfinding

Likelihood to Recommend

Best suited to companies who don't already have a meeting room management/booking platform, offices that have a lot of disputes over calendar bookings made "the old fashioned way" via outlook or post-it notes on the door. Also, any organization that is looking to more effectively use the meeting spaces they already have, who may be under pressure from employees that there is not enough meeting space. Robin can help you get a better idea of utilization through data, although not a complete picture unless you pair it with sensor technology.

Probably not as well suited for very small offices where meeting room space is not at a premium, and bookings are not often contested.

Adam Gallant, FMP, LEED GA

Facility Manager at PagerDuty (Computer Software, 501-1000 employees)

Vetted Review

3 years of experience

View profile

Hot Desk Efficiency

Rating: 8 out of 10

Incentivized

August 13, 2020

Use Cases and Deployment Scope

It is being used by the organization as a whole. Basically, we have always allowed our employees to work remotely, but we do have a small office in central Tokyo. In this office we have a small number of seats in which anyone is allowed to use on a first come first serve basis. Essentially hot desks. So, we had an issue where people were not coming to the office for fear of not having a seat. Robin solved this.

Pros

Setup
Training
Implementation

Cons

Visual Appeal

Likelihood to Recommend

It is well suited for any company who has a "hot desk" or communal seating system.

It is less appropriate in companies that have fixed desks for specific employees.

Tyler Bailey

Director of Business Operations at Zensho Agency (Staffing & Recruiting, 11-50 employees)

Vetted Review

1 year of experience

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Excellent Customer Service, New Features

Rating: 10 out of 10

Incentivized

August 20, 2020

Use Cases and Deployment Scope

Pros

Customer Support - I have personally had great experiences with the sales and implementation folks.
Research - I have personally been asked to attend a user focus group to help improve their product.
Compatibility- The product can integrate with almost anything you can imagine, but mainly it is easy to connect with Calendaring platforms and occupancy sensor technology.

Cons

Refinement of new features - space planning module is fairly basic compared to competitors
UX/GUI - the interface is clean and simple, but a richer experience is needed in the area of space planning /wayfinding

Likelihood to Recommend

Adam Gallant, FMP, LEED GA

Facility Manager at PagerDuty (Computer Software, 501-1000 employees)

Vetted Review

3 years of experience

View profile