Responsive Information Reviews & Insights

Score7.9 out of 10

37 Reviews and Ratings

Community insights

TrustRadius Insights for Responsive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Import/Export Feature: Users have found the import and export functionality to be invaluable, saving them a significant amount of time and enabling easy exporting of pre-formatted content. The flexibility of exporting into native formats or customized templates for Word, Excel, and PDF has been highly appreciated.

Auto-Response Feature: The auto-response capability has received high praise from users as it greatly reduces the manual effort required to respond to questionnaires. Reviewers mentioned that the system can automatically generate responses based on past answers, becoming smarter over time and handling a substantial percentage of the responses.

Keyword Field Mapping Functionality: Reviewers have highlighted the value of the keyword field mapping feature. It allows users to seamlessly map fields into their desired export template and responses, resulting in customized responses without additional effort. This functionality has proven particularly useful for mapping salesperson information, client names, and client nicknames.

Reviews

4 Reviews

Information

Optimizes the RFXs process by leveraging AI tools

Rating: 9 out of 10

Incentivized

March 30, 2024

Use Cases and Deployment Scope

We use Responsive tool for responding to RFXs and security questionnaires. The acts as a data repository for the RFXs which helps us to retrieve the appropriate response from the previous RFXs. In addition, the latest addon AI capability helps us to respond the RFXs automatically by using OpenAI. This feature helps us to draft the response which can be modified as per the question.

Pros

Data repository with key word search
AI regenerative response creation using various controls
Data segregation as per the projects
Auto mapping of questions and answers by reading excel sheet while uploading Q&A pairs

Cons

Project management setup process needs to be optimized
AI data model needs more training to increase accuracy
UI can be improved

Likelihood to Recommend

I recommend Responsive tool to other organizations, as it optimizes their internal RFXs process. All the RFXs activities can be tracked in tool which helps organizations. It has excellent data repository with filters to retrieve the desired response. New AI features makes the tool more attractive as it creates the content as required.

Verified User

Executive in Marketing (Information Services company, 1001-5000 employees)

Vetted Review

2 years of experience

RFPIO - easy to use with excellent customer support

Rating: 10 out of 10

Incentivized

December 12, 2021

Use Cases and Deployment Scope

RFPIO is used to respond to RFIs, RFPs, questionnaires, and due diligence requests. The tool supports the sales leg of our organization, both with new sales and addressing requests from current customers. RFPIO makes it easy to manage a vast library of technical question and answer pairs and greatly reduces the time it takes for subject matter experts to answer technical questions on RFPs or similar tasks.

Pros

Easily update your technical answer library.
Respond to RFPs faster.
Provide subject matter experts with direct ownership of and access to technical content.

Cons

Improve artificial intelligence to enhance the program's auto-response function.
Add or include a RFP procurement/issuance function.
Add a folding windows-style set up to the answer library for a more granular separation of content and answers.

Likelihood to Recommend

Excellent tools for companies who regularly respond to RFPs/RFIs and who do not have any RFP-response software in place. This tool will save hundreds of person-hours each month in developing RFP responses, increase your capacity to respond to a higher volume of RFPs, and will pay for itself. Its strengths over competitive programs/software include a straightforward, user-friendly UI and free, direct access to the local RFPIO office in Portland, OR for quick, responsive customer support.

Brian Zielinski, MBA

Sr Proposal Manager in Sales at Wolters Kluwer ELM Solutions (Computer Software, 501-1000 employees)

Vetted Review

3 years of experience

View profile

RFPIO User Review

Rating: 8 out of 10

Incentivized

August 12, 2021

Use Cases and Deployment Scope

Answer library and program management for RFx opportunities

Pros

Project Management / Dashboard
Answer Library
Document Repository

Cons

AI-based search results
Search results based primarily on key words or exact phrases

Likelihood to Recommend

RFx responses with common questions & answers (Word & Excel).

Steve Beus

Proposal Manager in Sales at Adobe (Computer Software, 10,001+ employees)

Vetted Review

4 years of experience

Simplify RFP response searches with RFPIO

Rating: 8 out of 10

Incentivized

May 28, 2021

Use Cases and Deployment Scope

Our entire US sales organization uses RFPIO to help us complete RFPs. It had robust search functionality to empower the users to find the right answer to standard RFP questions, curated and maintained by our internal RFP team. (It may be used internationally, as well, but I don't have that visibility).

Pros

Capable, accurate search functionality.
Ease of maintaining content (for administrators).
Ease of reporting content and/or making suggestions (for end users).

Cons

For questions that contain generalized words, the ability to pinpoint better responses with AI.
As an end user, I always start with the Answers tab. It would be nice for RFPIO to open on the Answers tab, because I always go there first (learn my preferences).
It would be nice to have guided paths the first time I open after new enhancements have been added.

Likelihood to Recommend

For my role as an end user who searches RFPIO for RFP response content, the most critical factor of an RFP tool is the ease of search and the accuracy of results. From this lens, RFPIO is an excellent tool. It yields results for the question I'm seeking to ask more often than not. Considering that sometimes RFP questions can be written quite vaguely, I consider it impressive that RFPIO more often than not brings me accurate, relevant results on the first try.

Verified User

Representative in Sales (Computer Software company, 10,001+ employees)

Vetted Review

3 years of experience

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