TrustRadius: an HG Insights company

Request Metrics

Score10 out of 10

1 Reviews and Ratings

What is Request Metrics?

Realtime website performance tests generated from real user experience on a website. Request Metrics gathers performance data from actual users, rather than a synthetic tests.

Request Metrics is website performance monitoring, simplified for small high performance teams. There is no complicated query languages to learn or theoretical metrics to understand. The service provides reports that help keep a website running fast, and customers happy.

Request Metrics aggregates data about each page of a website, showing interesting metrics about the traffic, load times, core web vitals, devices, and geographies. Users can dive in further and understand the resources that make up its pages, like images, JavaScript, CSS, and fonts. It can display which types or third-party origins are the slowest and which impact the site's load time metrics.

The dashboard reports in Request Metrics pull out interesting patterns in the data and highlight them in plain language: “Your traffic is up 80% from India”, “Your CLS Scores are Improving”, or “/product is loading more fonts”.

Custom tagging enables the user to slice and dice reports as desired. Group performance data for multiple pages together describe a version, a customer journey, or common codebase.

Request Metrics aims to make real user performance monitoring accessible to teams and companies of all sizes.

Media

an illustration of how Request Metrics tracks Core Web Vitals
an example of a few website performance tracking reports
load sequences available for debugging
problem drill down
SEO monitoring

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Top Performing Features

  • Application monitoring

    Application monitoring involves tracking response times and resource usage for applications, including highly-distributed applications

    Category average: 8.6

  • Application performance management console

    The management console is used to manage monitoring agents and et thresholds, etc.

    Category average: 8

  • Threshold alerts

    Alerts indicating when critical thresholds have been reached

    Category average: 8.7

Areas for Improvement

Get better (web) request metrics with Request Metrics

Pros

  • Performance charts are really simple and easy for us to understand what is happening
  • It was easy to get started and doesn't need administration or training
  • It's affordable for our team
  • It's fast

Cons

  • I wish that it could also do uptime checking of the site
  • There is not enough detail to drill into individual users

Return on Investment

  • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
  • It fit without our existing operations budget

Other Software Used

Mailgun, Stripe, Trello