Reltio Connected Data Platform

Score7.9 out of 10

41 Reviews and Ratings

What is Reltio Connected Data Platform?

Reltio Connected Data Platform is used to cleanse and unify complex, multisource data into a single source of real-time information, a cloud-native, SaaS master data management solution.

Categories & Use Cases

Master Data Management (MDM)

Vivek Karnik View profile

Chief Delivery and Operations Officer in Professional Services at Fresh Gravity (51-200 employees employees)

Use Cases and Deployment Scope

We implement Reltio for our clients across a variety of industries. The most significant business problems faced by our clients is loss of revenues or operational efficiencies due to poor quality data and duplicate instances of their customers, products, locations, partners/vendors. Our implementations impact the functional areas of customer care, customer service, finance, supply chain, etc. For most of our implementations, the Reltio Connected Data Platform, drives changes in processes and behaviors of data owners and data creators that eventually contribute to enhanced data sets.

Pros

Data quality dashboard of your mastered data
User friendly and flexible data stewardship
Lineage management

Cons

Householding for use cases where a household definition goes beyond 'living at the same address'
Implementation of business logic within the MDM platform during data ingestion

Return on Investment

Being a system integration firm, Reltio as a product has served as a platform of growth for us.

Alternatives Considered

Informatica MDM

Harsha Sattiraju

Solution Architect in Information Technology at DXC (10,001+ employees employees)

Use Cases and Deployment Scope

We are using Reltio for enriching vendor and customer data with D&B information like duns number, D&B hierarchy, partner demographics etc which helps business in building trusted data and also helps in setting up custom hierarchy, Customer vendor integration using household concept ; Seamless integration with SFDC allows users to use UI or import for bulk updates. We also able to consolidate legacy customers data from over 5 systems with ease using match merge survivorship techniques.

Pros

integration with SFDC, D&B
Reltio API allows us to build interfaces with ease.
The beauty of Reltio is Consolidation at any time we can review data at field level from different sources (crosswalk) and configure match merge and survivorship rules to define operational value and approved data can be redistributed to the upstream or downstream systems.
With Central data governance, enrichment with D&B allows creating trusted data and distribute to various systems.

Cons

UI does not support creating different profile views for an entity based upon customer types as example however we can achieve this by using sub entities ( sub classes). This feature is useful if we are creating profiles in reltio manually.
Manual export every time we need to pick entities, fields etc does not allow to save templates. workaround is using postman creating predefined API with selected fields, filters and trigger export.
UI does not support data masking which needed while we maintain PII information
Potential Matches doesnt auto sort on confidence code so users need to manually select deselect relevant entities which is time consuming and painful process however this issue is when we have more than 4 entities as potential matches.
It would be beneficial if UI displays data related errors (if any) between Reltio and SFDC.

Return on Investment

helps us in consolidation of legacy data
improve quality of data by d&b integration
ease of use
ease of implementation

Anthony Ho

MDM solution architect in Information Technology at Genentech (10,001+ employees employees)

Use Cases and Deployment Scope

We used the Reltio Connected Data Platform to manage the HCP, HCO, and Payer data. The Reltio Connected Data Platform allows the business user to steward the data in Real Time and also enables the tight integration with the other downstream applications.

Pros

Real time match and merge
Low maintenance
Always up
Enhanced DCR inbox

Cons

Speedy bug fixes
Score based survivorship
Automatic recleanse address

Return on Investment

Shorter the operation cycle
Limited match rules

Other Software Used

AWS Auto Scaling, GitHub, Toad Data Modeler

Shivani Jha View profile

Senior Consultant in Product Management at Deloitte Consulting (10,001+ employees employees)

Use Cases and Deployment Scope

Reltio Connected Data Platform is used to master customer data coming in from 30+ external and internal data sources using various integration patterns. We use Reltio to create a golden customer profile, maintain customer hierarchy, affiliation and reference data

Pros

affiliation between hcp and hco and hco and hco along with nuanced attributes
historical slicing of profile

Cons

address data cleansing - sometimes there is cleansing inconsistency eg: loqate unable to cleanse whereas google can quickly detect
incremental RDM loads

Return on Investment

Holistic customer segmentation
Enabled transparency reporting for multiple BUs

Alternatives Considered

Informatica Intelligent Data Management Cloud

Arun Rai View profile

Manager in Information Technology at Deloitte (10,001+ employees employees)

Use Cases and Deployment Scope

We are doing and Global multi-year implementation for the Pharma client and implemented the solution for more then 100 countries.

Pros

MDM Capabilites
UI
cloud solution

Cons

The support team need to be proactive
There are many occasion where professional service team and TBA have disconnect
Little more branding and focus on customer satisfaction will be added advantage

Alternatives Considered

Informatica MDM

Other Software Used

Informatica MDM, Stibo Systems Multidomain MDM, Reltio Connected Data Platform

Informatica MDM & 360 Applications

SAP Master Data Governance

Semarchy

Profisee

Reltio Connected Data Platform

What is Reltio Connected Data Platform?

Categories & Use Cases

Reviews

Reltio: A Data Platform for All

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered