TrustRadius Insights for Reltio Connected Data Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Interface: Users have consistently praised the product for its friendly and intuitive user interface, which makes navigation and operation a breeze. This indicates that the software's design and layout were carefully considered, allowing users to quickly locate and access the desired features.
Flexible Data Modeling: Many reviewers appreciate the product's flexibility in creating and managing entities, as well as their relationships. This demonstrates that the software offers robust capabilities for data modeling and configuration, enabling users to effortlessly define and maintain complex data structures.
Effective Data Deduplication: Multiple users have found the product's data deduplication feature to be highly effective in consolidating and cleansing their data efficiently. This implies that advanced algorithms and matching rules are incorporated into the software, ensuring accurate identification and merging of duplicate records while maintaining data quality.
We use Reltio Connected Data Platform to master customer data across several different platforms. Reltio Connected Data Platform helps us to ensure that we only have one version of a customer profile. We also use the integration capabilities and APIs to share this mastered view of the customer with other systems. The goal is to ensure that every system that interacts with customer data is working from the same version.
Pros
API/event based patterns
Graph database under the hood
Merge rules
Cons
Could be a little more performant. It's not slow but some requests are slightly too slow to be customer-facing.
Invest more in the data quality functionality.
Better interface for permission management.
Likelihood to Recommend
The data model is really flexible, so it should function well across many industries. Reltio Connected Data Platform tends to add new features first to its industrial vertical customers, though, so it may be especially well suited if your use case is specifically supported.
VU
Verified User
Director in Information Technology (Utilities company, 51-200 employees)
We implement Reltio for our clients across a variety of industries. The most significant business problems faced by our clients is loss of revenues or operational efficiencies due to poor quality data and duplicate instances of their customers, products, locations, partners/vendors. Our implementations impact the functional areas of customer care, customer service, finance, supply chain, etc. For most of our implementations, the Reltio Connected Data Platform, drives changes in processes and behaviors of data owners and data creators that eventually contribute to enhanced data sets.
Pros
Data quality dashboard of your mastered data
User friendly and flexible data stewardship
Lineage management
Cons
Householding for use cases where a household definition goes beyond 'living at the same address'
Implementation of business logic within the MDM platform during data ingestion
Likelihood to Recommend
Overall, the flexible, low footprint, no-code model that Reltio has adopted is an excellent example of a modern data platform. The multi-domain capability makes it an apt choice for hosting correlated domains in a single system.