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ReadyTalk (Discontinued)

Score4 out of 10

18 Reviews and Ratings

What is ReadyTalk (Discontinued)?

From PGi, ReadyTalk is a web conferencing solution that has been discontinued. PGi's replaced the solution with GlobalMeet Collaboration... which is now also discontinued.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features ReadyTalk (Discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 18 ratings of ReadyTalk (Discontinued)'s features
View all features

Top Performing Features

  • Audience polling

    Presenters can ask for audience input.

    Category average: 8.1

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

    Category average: 8.3

  • Live chat

    Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

    Category average: 8.6

Areas for Improvement

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 7.7

  • User authentication

    Administrators can require users to authenticate their identities before joining a meeting.

    Category average: 8.3

  • Confidential attendee list

    Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

    Category average: 8

Reviews

What users are saying about ReadyTalk (Discontinued).
View all reviews

Go - Set - ReadyTalk

Incentivized
Nicholas MessiahView profile
Digital Project Manager in Quality Assurance at BSI (1001-5000 employees employees)

Pros

  • Excellent customer service and support
  • Clear audio with great features to quickly connect
  • Easy to use user interface

Cons

  • More room for customization on the registration templates and screen layout
  • Expand language support to make it a global solution
  • Hosted recording notifications

Return on Investment

  • ReadyTalk cost is truly competitive compared to the other top conference providers.
  • Our webinars - while free, are still the number one lead generator for our organization.
  • We have worked with ReadyTalk to implement notifications when the hosted recording exceeds the limitation to be stored for free, thus we can transfer the media to storage, avoiding additional cost.

Alternatives Considered

WebEx Meetings and Skype for Business

Other Software Used

Articulate 360, Adobe Photoshop, Google Analytics

Overall, I'm satisfied with [ReadyTalk]

Incentivized
Adrian Pirness
Christian Education/IT Director in Corporate at Laestadian Lutheran Church (11-50 employees employees)

Pros

  • Ease of connectivity. With simple instructions, first-time users are easily connected.
  • Ability to separate audio to a phone call.
  • Ability to dial in phone-only attendees.

Cons

  • When it was merged with iMeet, some tools (raise a hand to comment) have not been added in.

Return on Investment

  • It has reduced travel.

Other Software Used

Skype for Business (formerly Lync)

ReadyTalk Review

Incentivized
Bryce JohnstonView profile
Account Manager in Marketing at PaperlessTransaction Corp. (11-50 employees employees)

Pros

  • Screen share/conference calling: They make it quick and easy to join a meeting for your guests. They don't need to download anything; all they need to do is click on the link and enter the access code.
  • Mobile App: The app has been great for our team as they can now easily start a meeting with a click of a button from the app.
  • Recordings: It is very easy to record a webinar or conference call which you can then download.

Cons

  • The ReadyTalk system defaults to sending out the toll-free number which ReadyTalk changes extra for using. We have to have multiple calls with ReadyTalk to set it up where it defaults to sending the 303 conference line out.
  • We use Readytalk with Hubspot (which they have an integration with), but it is a very complicated integration and confusing to use.

Return on Investment

  • This has been a great ROI for us as we use this for demos to show how our products works
  • This has also been great for our training as we can walk new clients through how our system works and help us retain current clients.

Alternatives Considered

Join.me

Other Software Used

HubSpot, GrooveHQ, Slack

ReadyTalk's Support & Integrations Streamline Business Operations

Incentivized
Elyse MeyerView profile
President & Founder in Marketing at Prism Global Marketing Solutions (1-10 employees employees)

Pros

  • Support from their team is much better than their competitors.
  • HubSpot integration.
  • Automation capabilities.

Cons

  • Ease of use for attendees is sometimes difficult with the need to continually download.
  • It takes longer to train and onboard meeting presenters/hosts.

Return on Investment

  • Streamline marketing automation.
  • Allow for emails to be sent via HubSpot to stay branded and allow for advanced analytics.

Alternatives Considered

GoToWebinar

Other Software Used

HubSpot, Wistia, Salesforce.com

Decent Conferencing for a Distributed Workforce

Incentivized
Lisa DurantView profile
Senior Technical Writer in Engineering at MicroPact (501-1000 employees employees)

Pros

  • Merges multiple collaboration capabilities in one place: screen share, IM, and voice collaboration
  • Integrates with other products such as Outlook calendar
  • Provides reliable recording technology to capture communications/meetings

Cons

  • Buggy behavior especially for screen sharing; sometimes, screen sharing just stops working. We've often found this is because another instance of ReadyTalk is still running in the background and it failed to close entirely when we left the last meeting.
  • Unreliable softphone - we typically have to dial in from a cell or landline and cannot use the computer itself to connect to audio as it won't work.
  • Very slow at promoting co-presenters and can be buggy when trying to transition between people for screen sharing.

Return on Investment

  • Increased collaboration between all teams
  • Enhanced communication across time zones, states, and even countries; enables us to have an engaged distributed workforce
  • Enables us to have remote workers/work from home
  • Enables us to capture and record our communications and maintain these recordings so that they can be reused in trainings, etc.

Alternatives Considered

GoToMeeting, FoxDen, Skype for Business, Slack and GoToWebinar

Other Software Used

Slack, Skype for Business, Snagit, FoxDen

Usability