Rackspace: to cloud or not
Use Cases and Deployment Scope
Rackspace is used to augment the current IT department. They are used to manage and support Azure and some security services including firewalls and IPSec VPN termination. <span style="font-size: 15px;">They assist with the support of process-oriented tasks like patching, setting up servers in Azure, support for network services in Azure, and setting up and tearing down of VPNs. They also provide redundancy to existing services.</span>
Pros
- Azure support for processes
- Network services and support
- Architecture review
Cons
- Project planning
- Customer service rep doesn’t necessarily have the leverage to get things done.
- Missed tasks that were part of the runbook.
- Pushing gear that might not be the best for the customer.
Return on Investment
- Less time spent supporting services and more time can be spent on architecture.
- Off hour support.
- Initial review of current architecture and recommendations.
Other Software Used
Cisco ASA 5500-X with FirePOWER Services, Aruba Networks Wireless WAN