TrustRadius Insights for QuestionPro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Comprehensive and Easy-to-Use Analytics: Reviewers have consistently praised QuestionPro's analytics features, with many stating that they found them to be comprehensive and easy to use. This allows users to convert survey responses into graphs and easily digestible reports.
Mobile-Friendly Design: Several reviewers mentioned that QuestionPro's adaptability to mobile devices was a major advantage. This is particularly important for students who access surveys through their mobile devices, making it convenient and accessible for a wide range of users.
Simultaneous Data Access for Collaboration: The ability for multiple users to access data simultaneously has been highlighted as a major advantage by several reviewers. This feature increases efficiency and enables seamless collaboration among team members during the survey analysis process.
In our organization, we were using another software which had really terrible customer service and always with unexpected time updates. After a long discussion, we decided to replace our previous software with Questionpro. This program is a really powerful survey software that you need in order to improve your business. Easy to use with its futures and has the best interface. Results are completely satisfying for us after long analyses.
Pros
Easy to use in building new surveys
It has a high response to rates
Affordable price when you compare other software with QuestionPro
Cons
It sometimes fails completely so this should be improved ASAP.
Updates are okay but sometimes it is happening at unexpected times.
Conditional logic should be more flexible, I think.
Likelihood to Recommend
QuestionPro is good for small and medium-sized companies as it enables a company to create online surveys in a fast and secure way. But for big companies, I do not think it is really fit because it has more than 30 question types and big companies are looking for more than this. By all manners, QuestionPro is great for small and medium companies.