QuestionPro Reviews & Insights

Score10 out of 10

21 Reviews and Ratings

Community insights

TrustRadius Insights for QuestionPro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive and Easy-to-Use Analytics: Reviewers have consistently praised QuestionPro's analytics features, with many stating that they found them to be comprehensive and easy to use. This allows users to convert survey responses into graphs and easily digestible reports.

Mobile-Friendly Design: Several reviewers mentioned that QuestionPro's adaptability to mobile devices was a major advantage. This is particularly important for students who access surveys through their mobile devices, making it convenient and accessible for a wide range of users.

Simultaneous Data Access for Collaboration: The ability for multiple users to access data simultaneously has been highlighted as a major advantage by several reviewers. This feature increases efficiency and enables seamless collaboration among team members during the survey analysis process.

QuestionPro Reviews

2 Reviews

Mid-sized Companies (51-1,000 employees)

QuestionPro advocate

Rating: 8 out of 10

March 4, 2014

Use Cases and Deployment Scope

QuestionPro is used to survey internal and external stakeholders.

Pros

The biggest strength in my opinion is the fact you can link directly to a desired page when done, rather than going straight to a product advertisement.

Cons

Adding more capabilities for question types.
Giving more options for formatting and page breaks.

Likelihood to Recommend

I like QuestionPro, a lot. However, it is not as intuitive as some of its competitors.

Verified User

Analyst in Research & Development (Health, Wellness and Fitness company, 201-500 employees)

Vetted Review

3 years of experience

a 12-month user's insight

Rating: 5 out of 10

February 26, 2014

Use Cases and Deployment Scope

At Sightlines, we use QuestionPro for each of our clients, administering a standardized survey for their customers (college faculty & staff). It allows us to have standardized results that we can draw insights from.

Pros

Data exports are very customizable. With a little tech savvy, we could change the data output easily.
Organizes many surveys well - our company had 300+ active. QuestionPro tracking of surveys is pretty good.

Cons

User interface: The click and drop idea is good but not executed well. If I need to drag something from the bottom to the top of the survey, it takes awhile.
Use across different browsers: Some customers have complained that the survey doesn't work well in Chrome

Likelihood to Recommend

The only other survey tool I know of is Survey Monkey so I have no selection process input. I'd much prefer to be able to build my survey locally on my desktop and upload it. I feel my time is spent 60% building the survey and 40% waiting for load times during my changes.

Forrest Ching

Consulting Analyst at Pointmarc (Management Consulting, 51-200 employees)

Vetted Review

1 year of experience