QuestionPro Manufacturing Reviews & Insights

Score10 out of 10

21 Reviews and Ratings

Community insights

TrustRadius Insights for QuestionPro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive and Easy-to-Use Analytics: Reviewers have consistently praised QuestionPro's analytics features, with many stating that they found them to be comprehensive and easy to use. This allows users to convert survey responses into graphs and easily digestible reports.

Mobile-Friendly Design: Several reviewers mentioned that QuestionPro's adaptability to mobile devices was a major advantage. This is particularly important for students who access surveys through their mobile devices, making it convenient and accessible for a wide range of users.

Simultaneous Data Access for Collaboration: The ability for multiple users to access data simultaneously has been highlighted as a major advantage by several reviewers. This feature increases efficiency and enables seamless collaboration among team members during the survey analysis process.

QuestionPro Reviews

2 Reviews

ManufacturingConsumer Goods2

Awesome tool to create online surveys with true results.

Rating: 8 out of 10

Incentivized

April 12, 2018

Use Cases and Deployment Scope

In our organization, we were using another software which had really terrible customer service and always with unexpected time updates. After a long discussion, we decided to replace our previous software with Questionpro. This program is a really powerful survey software that you need in order to improve your business. Easy to use with its futures and has the best interface. Results are completely satisfying for us after long analyses.

Pros

Easy to use in building new surveys
It has a high response to rates
Affordable price when you compare other software with QuestionPro

Cons

It sometimes fails completely so this should be improved ASAP.
Updates are okay but sometimes it is happening at unexpected times.
Conditional logic should be more flexible, I think.

Likelihood to Recommend

QuestionPro is good for small and medium-sized companies as it enables a company to create online surveys in a fast and secure way. But for big companies, I do not think it is really fit because it has more than 30 question types and big companies are looking for more than this. By all manners, QuestionPro is great for small and medium companies.

Asia Kwiatkowska

Project Manager in Marketing at BKMPL (Consumer Goods, 51-200 employees)

Vetted Review

1 year of experience

View profile

QuestionPro hits the mark

Rating: 8 out of 10

October 28, 2013

Pros

User friendly. They have made the survey question interface more user friendly over the years.
Reporting. There are several report formats and outputs available to suit nearly every need.
Customized Link. This is a great feature to create professional looking links.
Advanced Question Types. Most survey/form sites offer basic questions, but QuestonPro offers piping logic, branching, skipping, and more.

Cons

Pricing. Although the pricing is reasonable, you are forced to pay for the more advanced features which you forget until you've already built the survey and then require the one feature that is not in your license.
Attachment storage. There is limited storage space available unless you want to pay. This is usually not an issue if you are using it strictly for surveys as opposed to forms.

Likelihood to Recommend

Decide which features you require now and in the future, including CRM integration. Balance your requirements against the cost of similar products. Don't pay for advanced question types and reporting if you only need to create a four question survey on customer service.

Scott Johnson

Sales Operations Manager in Sales at First Advantage (Consumer Goods, 1001-5000 employees)

Vetted Review

5 years of experience

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